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Journeys

4.0 (1 review)
Open • 10:00 am - 9:00 pm

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8 years ago

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Mason Shoe Outlet Store - interior - outlet area

Mason Shoe Outlet Store

(4 reviews)

I remember Mason Shoes from long ago. My stepdad used to sell them to make some extra cash, and I…read moreeven had a pair of Mason work boots a very long time ago. On a recent visit to Chippewa Falls, my son needed a good pair of shoes, and we heard this store had a great selection. That turned out to be an understatement. The place is filled with high-quality brands -- not just Mason. In fact, I don't recall even looking at a shoe labeled "Mason." There are lots of choices for footwear, including athletic, hiking, and casual shoes. They also carry both athletic and casual clothing. The merchandise isn't cheap, but it's all very good quality. We ended up finding a nice pair of athletic shoes that my son can wear for work.

Typically our family LOVES mason, great pricing for the whole family. We had no idea there was an…read moreevent happening in downtown Chippewa the day we went for school shoes though & they made the choice to close their restrooms because of it. Shoe shopping with a 6 year old was rather difficult while holding having to pee. When we inquire the ladies at the front; one being the manager, were snarky and rude about it. Almost finding it amusing they weren't allowing people to use the restroom. As a family that spends hundreds every trip we were Beyond disappointed by the rudeness of there Workers and will no longer be supporting such lowsy customer service. Just flat out crummy humans working there, a shame because it's a lovely store.

Boot Barn

Boot Barn

(4 reviews)

Friendly service, great selection of boots in the store and pretty good selection of jeans in the…read morestore. Would have liked more selection of horse show shirts on hand to try on. Prices were a bit high, especially on boots, however some clearance items were great prices. Fun store overall!

I'm giving this one a 3 cuz ....I'm generous. I went there today on a whim to look at boots and…read moresuch. I've been having a lot of boot ads come up on my social media I think cuz I went out west and looked up "western wear" . So, I was in and the store is beautiful. Filled with well presented and organized things. They have men's and womens clothes and boots and kids too. I'm a bit fussy about the quality of my clothes as I get older I realize , it's quality not quality. They have beautifully made clothing . I checked out some shirts , the fabrics felt heavy duty and durable. I was kind of excited. They had belts and hats and all kinds of western wear. So I go to the back of the store where they have these racks of books set up by gender and size. Nice and neat. A young girl wizzed by me and said high. I started looking and trying to figure out why I would spend money on any of it? Are some more comfortable then others? Do materials matter? Size? Care? So many questions. The girl kept going back and forth and smiled a couple of times but never asked if I wanted or needed help. There was another girl in the hallway opening boxes and the long haired girl was it looked like moving her boots literally one pair of boots at a time. I lingered there 20 minutes or more. Went and looked at belts, beautiful belts. Sturdy well made. What a shame they don't offer to help their customers , cuz I left empty handed . I would have honestly plopped down maybe a few hundred for some boots a belt and maybe a shirt and hat. I guess at 5:30 on a Monday it's all about moving product and not about helping customers at the Boot Barn. You could gather more help on Amazon then here. It's a shame really when people are seeing business close during Covid, maybe they have an endless supply, I hope they do. Again, beautiful things at decent prices , no service. And as I was there, there were two other groups being ignored, a young couple and mother and daughter. The young couple also walked out empty handed. Is that normal service for a store of this type ?

Journeys - shoes - Updated May 2026

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