If you're thinking of shopping at Buy Buy Baby, especially this location, don't. The railing we…read moreordered for almost $200 (as an accessory to an $900 crib we bought 2 years prior) May 25th to be shipped to our house were delivered to the store on June 18th. No call, no delivery. We were told they called an left a voicemail, which they did not. My husband owns his own company, he answers every call, whether on a ladder, etc. They get answered because it's how he makes his living. We were in the store for 2 hours when we ordered them and they still managed to screw it up. Even if they called, which they didn't, I would think it would be responsible for them call again given it is now July 18th and the railings were still sitting in their store. We had to drive from Charleston to Columbia to figure out what was going on. Thankfully family live here so it wasn't a completely wasted trip, but the purpose was to get our railings. All the manager would say was that they left a voicemail (they didn't) and that he was sorry for the trouble. Mind you, IT WAS SUPPOSED TO BE SHIPPED. I called to ask them what they could for our trouble, given the amount of money we spend there and their inability to process the order correctly. After an hour of dealing with another manager all they offered us was 15% = about $25 and continued to argue that they called ( which they didn't) and that it wasn't a wasted trip because we are seeing family. A call shouldn't have been necessary anyways since IT WAS SUPPOSED TO BE SHIPPED ‍ She was unhelpful and rude and took up an hour of our time by refuted full responsibility. Continued to say "if she knew we were coming" again not acknowledging that IT WAS SUPPOSE TO BE SHIPPED. I declined her $25 and said I would take it up with corporate. After calling corporate on hold for almost 30 minutes with no human interaction at all, I hung up. This store is entirely too expensive to have this level of customer service. I will be calling them again to ensure we get our refund, but dealing with this company for almost 3 hours now is unacceptable. We will not be back.

My husband and I came in today from California to purchase our grand daughter birthday gifts ! From…read morethe moment we walked in we received great service ! We were immediately greeted by keyha with a welcoming smile ! I seen a outfit By the front of the store which I loved and you didn't have our grandchild size and keyha offered to order it for us ! Later on during our visit I let a associate know that the water in the restroom wouldn't turn off and he immediately addressed the issue ! Every associate we encountered offered to help us ! When we Checked out keyha again gave us excellent guest service and I highly recommend this store ! I also wish to add that I truly wish all stores gave this great of service -

Seriously, the BEST place in Columbia. I have been to about every fine childrens store in and…read morearound Columbia and I only go to Enchanted Closet now. The owner has everything in stock, boy & girl clothes of every size, always a huge selection of Pima cotton, baby gifts, and baby shoes at the best price in town (for Angel baby shoes and Lamour.) The best part about this store is the tent sale that I have been going to for years. I make sure to mark it on my calendar and my friends and I come for all of the clothes that are over half off. Seriously, the owner makes the whole shopping experience and always goes above and beyond.

The best best baby and children's shop in the Irmo, Lexington, and Columbia area. The owner,…read moreAllison, has to be the sweetest and most knowledgeable lady ever. I have been shopping here for over 9 years. Allison is always so helpful with sizing as I buy for both my grands throughout the year, including buying a year ahead during the sales. Allison has always been able to fit my grands better than I can myself and they live out of town so she seldom sees them. She just knows how to fit growing babies and children. She always carries the best and cutest clothes, as well as a variety of styles to fit all taste. The prices are very reasonable and there is always a sales rack in the store. She has tent sales several times a year. There is also a variety of accessories to choose from. She has great taste when it comes to accessorizing. One of the additions is a larger selection of "gifts" for birthdays, baby showers and "just because surprises for the little ones. Monogramming and appliqués are also available with quick turn around. Allison is excellent in suggesting the cutest this when you can't decide- which is always me!! Also she has an online website called Sweetbabytutu. Check on FB and Instagram for these specials.

My wife and I have been here a few times and she loves the place, staff are friendly and it has…read morepretty much everything she needs!

I was thrilled to get a chance to check out a Nordstrom Rack. I've never been, but I had heard…read moregreat things. The store reminded me of an upscale TJ Max/Marshalls. The prices were on the higher end and well above what I typically pay for retail items. But overall, it was an enjoyable shopping experience. All the store displays were neat and visually appealing. The products they sold were trendy and high quality--tons of designer brands. The employees were friendly and helped when needed. The only complaint was the price point, but other than that, and it was a nice store to shop at.

I have to admit, I am a big online shopper, so going to the mall is not normal for me. I have to…read moresay, over the weekend I decided to head to the mall just to waste some time and I enjoyed myself! The mall has a lot of great stores with tons of selections, especially for shopping online and having the option of pickup in the store. They also have many restaurants where you grab and go to continue your shopping! It was crowded, which is fine because it was a Saturday. Definitely a place to shop for the latest fashions:) Overall I am glad I went. I found some great deals! I am sure I will be headed back in a week or two:) Great stores, pleasant customer service and even a good bit of law enforcement to keep you safe while you're out shopping. So far, I have had a great shopping experience.

Colombiana Center - 4 stars…read more I always enjoy my visits to Colombiana Center. It's one of the cleaner malls I've been to in the Columbia area--floors are spotless, restrooms are well-maintained, and the overall atmosphere feels bright and welcoming. The store mix is excellent: you can find affordable options like H&M, Old Navy, and Forever 21, but also mid-range and higher-end stores like Macy's, Dillard's, and a nicely stocked Apple Store. It's easy to shop across different budgets without having to drive all over town. The food court has solid variety--everything from standard favorites (Chick-fil-A, Sbarro) to some better Asian and Mediterranean choices. Nothing groundbreaking, but everything I've tried has been fresh and quick. The vintage carousel in the center court is a charming touch, especially if you have kids (or just enjoy a little nostalgia). It's beautifully maintained and adds a lot of character. Plenty of parking, decent seating areas, and the mall rarely feels overcrowded. A reliable, pleasant spot for shopping or a quick bite. Definitely my go-to mall in Columbia!

I generally like Once Upon a Child and have shopped here so many times for 2 of my kids clothes…read more Today, at the 2 Notch location I arrived with my first bin of clothes around 1pm to try the buy on the spot- the counter had a sign that it was closed. When I inquired if this was typical the attendant said "yes, if we have met our quota for the day". I drove 30 minutes here so I'm not pleased this is not advertised.

Management at this location is horrible. They make up their own rules and when you question it,…read morethey state it's on the website. It's not. I took a whole bin of new nerf guns that my son never played with and Hot Wheel Garages. They refused to take it because it didn't have a car or bullet with it. I've bought nerf guns and such an NO ACCESSORY has ever been attached to it. They decide on bin limits when the website doesn't state it. Rude staff. They also don't take new stuff because it's "worn or not in season" but then have clothes with stains, holes, and very worn hanging down the aisles. BUT their website does say they take every season all year. Interesting There is one employee that is always soooo sweet. She used to work at the Olive Garden. She is very pleasant. Actually the only nice employee there. It just sucks when you spend a lot of money at a place and they just treat people rudely. I wouldn't waste my time returning to this location. I'll make the drive to two notch.

I love old navy, this story was heavily shopped. Granted it was the day before Christmas. They…read moreunfortunately didn't have what I went in there for but they did have a bunch of great stocking stuffers! Who doesn't love those!

if i could give 0 stars i would!!! opened account. spent…read more218.56. paid full balance. charged 94.45 next month. next statement had 7.93 interest even though previous balance paid in full. 3rd party customer service would not refund the incorrect fee which i believe is not legal. am cancelling account & telling everyone i know not to buy from old navy. horrible customer service!!!

Visited this thrift store for their big annual discount sale. The back half of the store (old…read morewarehouse) reeks of cigarette smoke. It was impossible to determine if the smell was coming from something inside the large room (i.e., furniture, rugs, items, etc.) or if that was just the way it always smelled. They keep the children's toys and items in this part of the store, among many other things. I've had severe asthma my whole life, so even just being in that room was enough to make me start coughing. They have so much of their own decor that it can be confusing when trying to figure out what is actually for sale and what belongs to the store. Additionally, the store does not individually price a large amount of items (which are clearly for sale!) which is very frustrating (some areas have signs w/prices, others do not). Items that have been priced, vary greatly. For example, a very cheap purse might be listed at $20+ while a name brand purse is listed at $8. They have a section of designer/name brand items that is also marked up significantly. It would make sense if their prices were a fraction of what the item cost brand-new, but they're out here charging $35+ for very used leggings! And they weren't even Lululemon! The cashier was disengaged and barely acknowledged shoppers, despite the long line. It takes .10 seconds to make eye contact and greet a person. There are so many better, more reasonably priced stores in the area, so this is a no for me.

We bought a lid for a crockpot for $6 and even though we did our due diligence and measured the…read morecurve it was slightly off. I called the store back within a hour of the purchase to see what we could do. The store wouldn't even give store credit and take it back to let some else buy it that it would work for. Tough to lose a brand new customer over $6 even with the return of the item still pristine. I'm sure I would have spent more money in the return as my wife wanted to go back to purchase a curtain rod and curtain for our guest room.

Quick Read: Tremendously patient employees and very organized store…read more We had a technology issue using Samsung pay and these wonderful ladies spent nearly two hours helping us out so we could place an online order for jeans. I cannot say enough about what a wonderful store this is and how great the entire staff is. This location is always clean, organized, and friendly!!

My mom and I went to the gap in search of family portrait outfits. When we arrived we were greeted…read moreand asked if we needed anything. My mom told them what we needed. Jared was so helpful! He told my mom he loved putting together family portrait outfits. I love fashion and he seemed to get me. He picked out a beautiful cable knit sweater for me and a cardigan for my mom. He picked out everything and even offered to help my brothers if they decided to come in. Henry checked us out and he was so friendly and polite. Great staff! I was very impressed.