Okay this place is my absolute favourite to shop for kids clothes. Many times they have good deals…read morein store. The staff are generally helpful which is awesome and this is an easy store to shop at. I generally have ordered items online and had them delivered to the store. Pick up is usually smooth.

I just experience racial profiling at Once Upon a Child. I am extremely disappointed by my recent…read moreexperience at Once Upon a Child, a store I have faithfully supported for the last six years. I came in to purchase clothing for my child after buying a printer for a new sublimation project I'm excited to start. While checking out, I realized I had not transferred enough money into the correct account yet. I politely asked if I could purchase a few sweaters for my child first (around $70-$78 worth) and place the remaining items on hold while I quickly transferred the rest of the funds and came back to complete the purchase. The employee helping me was absolutely wonderful kind, friendly, patient, and engaging. We were chatting about my upcoming business projects, and the interaction was going very well. However, when she asked the manager for assistance, the entire experience changed. From the moment the manager became involved, I felt immediately uncomfortable. Instead of handling the situation with professionalism or basic understanding, I was treated with suspicion and accused of potentially "shorting the company." She repeatedly emphasized not wanting the store to be "shorted $78," despite the fact that I was actively trying to complete the purchase and had already shown proof of previous transactions on my account from today and the day before. I have shopped at this location for years without ever having a single issue. To suddenly be treated as though I was attempting to scam the store was humiliating and deeply upsetting. The interaction left me feeling profiled and discriminated against as one of the very few Black customers in the store at the time. Whether intentional or not, the treatment I received felt rooted in racial bias and harmful assumptions. To make matters worse, I left the store having already paid $78 and without any clothing in hand. I was told to come back once the payment posted to my account and that the purchase would "allegedly" be honored at that point. The entire situation was unnecessary, embarrassing, and handled in a way that made me feel dehumanized rather than valued as a long-term customer. If the owner sees this review, I want you to know that this was my genuine experience at your store. Your manager made me feel as though, based solely on the color of my skin, I was someone who was trying to short or scam the company. Whether you intended to create that kind of environment or not, that is exactly how I was made to feel. As someone who has consistently supported this business and spent hundreds of dollars here over the years for my child, I never expected to be treated this way. Unfortunately, after this experience, I will not be returning, and I feel compelled to warn others especially Black families and customers about how I was treated here. No customer deserves to feel degraded, stereotyped, or racially profiled while simply trying to shop for their child.

Found about this place through a friend. This place sells gently used kids clothing and…read moreaccessories and they also buy gently used kids clothing. Example: clothing - infant to youth size, dancewear, dresswear, sleepwear shoes - rain boots, sneakers, boots toys, books, games, puzzles baby gear - high chairs, strollers, bassinets The place does have a ton of stuff and they look pretty new, washed and cleaned. Entire place is organized by sizes. They have more of the baby clothes such as the onesie than the size 10-12 and youth sizes. They also have free parking which is a bonus. Customer service is a hit or miss, some are unpleasant while others are helpful and friendly. Another thing great about this place is that you can bring in kids items to sell on the spot. They review your items and you get paid in cash, cheque if it's over $50. Note: -there is a line-up of first come, first serve -it does take a while to sort through items (think about an hour for each person) -they don't take all the items, ONLY a select few -items must be clean and in almost new condition -items should be brought into the store in a bin The only thing that would make this place better is the pricing of the items they take. It would be nice to have more transparency on how the pay out for the items are. They just mention its through a computer. Helpful advice: -better to bring more than less as they only take a select few -better to bring items that are needed for that season (ex: rain boots for spring)

the city of lougheed is in the middle of a major transformation, and it really shows. what used to…read morebe a fairly standard mall is evolving into a master planned urban community spanning 16 city blocks, and while it's still a work in progress, there's already a noticeable shift toward a more modern, experience focused space. one of the biggest advantages is the location. being directly connected to lougheed town centre station makes it an incredibly convenient hub, especially with access to multiple skytrain lines. it's easy to drop in whether you're commuting or just passing through. despite ongoing redevelopment, the mall remains functional with a solid mix of essentials and newer additions. the walmart supercentre continues to be a major anchor and is often busy. the new inclusive place of pickleball (ipop), which took over the old safeway space, is a standout addition and brings something genuinely different with its nine full size courts. the temporary cameron branch of the burnaby public library is also a welcome feature, offering a bright and useful community space while the permanent location is being rebuilt. retail is a mix of familiar staples and smaller specialty spots. you'll still find places like london drugs, miniso, reitmans, and fairweather, along with services like banking and insurance. shops like great wall tea co, kin's market, and purdy's add some character to the lineup. that said, the transition is very visible. there are quite a few closed storefronts and empty sections, which can make parts of the mall feel quiet or unfinished. it's clear the space is in between phases as it moves toward its future open air galleria design. where the mall really stands out right now is in its communal spaces. the eateries food court is modern, spacious, and comfortable, with lots of seating spread throughout. colourful murals brighten the area, and the indoor jungle playground is a highlight, especially for families. it adds energy to the space and makes it more than just a place to eat. food options are varied and convenient, with choices like opa, shiok express, spaghetti love bakehouse, steve's poke bar, sushi w, and bubble waffle. it's a good mix for both quick bites and casual meals, especially for people on the go. overall, the city of lougheed feels like a place in transition, but in a positive way. it's not fully there yet, and the empty spaces are noticeable, but the combination of transit access, community amenities, and new recreational features points to a much more vibrant future. even now, it works well as a practical stop and a growing social hub.

It seemed to get busier month after month here since Covid-19 ended. Plenty of new shops and cafes…read morepopped up and coming. The food court had a great choice of Chinese, Persian, Indian, Japanese, fast food etc. The ramen noodle soup - Chashu Tonkotsu ($15.45 inc.) at the "Nikko Teriyaki" i had here was just excellent. There was a public library with free access to computer resources and career services too. Generally it's a shopping centre in upgrades. A Tim Horton's coffee shop was just at the entrance through to the Lougheed Sky Train station. Many banks services available at the other end of the mall.

A pretty and well-stocked women's fashion shop located in the Lougheed Town Centre…read more It's bright and colourful, and filled with some very lovely designs and fashions for those "cruising" and partying needs, for dining 'out', or just plain feeling lovely tonight when dining 'in'. It's a favourite of mine when shopping and trying to find that "special something" for my lady and daughter for Christmas, a birthday, or other occasions calling for that pretty "I love you" gift. I let them browse, and leave suggestions with me, and the fella that works there on weekends, and then go back on my own and check them out, along with some much-appreciated help. The fella that works on Saturdays is so supportive and accommodating, and is my guy to go for help there!! Cruze-ing is a great little shop, and a real 'stand-out' amongst the many other offerings.