If I could leave 0 stars, I would.
The directors at this school are unprofessional and have no compassion towards other kids. The majority of the staff are all young girls who do not take their job seriously.
Almost every time I picked my infant up from there she would be sitting in a dried poop diaper or a soaking wet pee diaper. We had been battling a severe diaper rash to the point my infant was bleeding and so raw down there from lack of being changed.
They were not washing her bottles and I know because I asked for one to come home when I picked her up because we were going to dinner and the bottle they made for me (I watched them prepare) had MOLD all in the lid and nipple. The bottle itself had a greasy film all inside of it.
My daughter kept getting repeated ear infections to the point they were back to back and I scheduled her for tubes. I asked the daycare if they were propping her bottle, they said no of course but after that she hasn't had another one. I did not get her tubes done because I knew it was inflicted ear infections.
Every time I would drop her off the other kids already there would be covered in mucus, they never cleaned their faces off. When I would pick her up she would as well would be covered in snot, food, and dried milk. It would be all in her hair, eyebrows, nose, cheeks, etc.
I also feel she was bumped to the next class up too quick in order to make room for new kids. She was moved to the "Little Travelers" class before she could even hold herself up on her arms let alone crawl. The other kids in there were already crawling and walking.
They tried moving her to sleeping on a cot which I said no to and even had to contact DHS licensing because Erin (one of the directors) argued with me.
My infant has been sick at least 3 times; she got a stomach bug, hand foot and mouth, and some other little bug. They do not sanitize often or at all. I have never seen them clean or take toys that children have put in their mouth.
They also were feeding ALL the babies (covered in snot and all) out of the same little yogurt cup. I said something about it and all they said was "its not a common practice, we will use this as a training tool", along with my moldy bottle situation.
I have been singled out since day one, which is fine but the lack of quality of care for my infant will not be tolerated. There has been plenty of passive aggressive moments interacting with Erin and even Nate at times.
I requested a sit down with the directors to discuss all of these things and what was going to happen to fix it, they called me 3 days later, kicking my daughter out.
Erin has always been quick to say something slick or passive back to me vs acknowledging my concerns and issues and handling them like her job is to do so. She has absolutely zero compassion for other peoples children or she singled my daughter out for lack of liking me. Either way, a childcare facility should not be ran by a person who does not have a childs best interest at heart.
Mind you, all of this is happening during COVID-19. We the parents were not allowed in the classrooms to drop off or pick up the kids but cleaning/sanitizing wasn't a priority and swapping saliva/nasal discharge was happening daily. read more
