I dropped in last summer out of curiosity. I left with two new hats. I came back this summer, and…read morehad to get another one. Let's be clear: these are high-quality, high-end hats. They have an amazing selection, and refuse to rush you through the process of finding the right hat, continually offering to build the perfect hat if what you really want isn't right there. So now I have three of these hats and I'm already wondering which will be my fourth... PS - I've gotten three (3) compliments on my new hat (image below) in the past two days.

Had a shockingly bad experience at Optimo maybe it was an off day for them but looking at the…read morenegative reviews around the internet lined up with my experience exactly. I walk by Optimo fairly regularly and I had looked up their website and loved what I saw. With a rare day off from work with no other commitments I was excited to see the store and hear the hat lore. And buy a hat for myself and a gift for my dad. Unfortunately the person at Optimo was not as excited about me. As soon as I walked in the vibe was off she barely looked up from whatever it was she was doing to give me a lukewarm welcome and immediately go back to ignoring me. I asked about the store and the hats getting information was like pulling teeth. Then another customer walked in who she immediately began helping to ignore me. That was my cue to leave and idk if I will ever have a cue to come back. Which is fine because there are other custom hat makers contrary to what Optimo would have you believe. The hats were nice but at that price point I am expecting top notch service and Optimo is in the basement.

Good lord, I can't recommend this place enough…read more I was a patron of Hats Plus on Irving Park Road, before they went of business years ago. Being in my grown-man phase, I'm making the transition from baseball caps to more...adult fare. So I stop in on a Saturday afternoon, looking for a summer hat. I leave with my summer hat and a couple of others. Their summer wear selection is on point; showing up to the BBQ with any of this on has got to be a win. Service was great, the hats were reasonably priced (a Dobbs for less than $200?) and a good time was had by all.

They have a large selection of hats, customer service was phenomenal they were patient and gave…read moreexcellent feedback. Whatever your taste I'm sure you can find something in your price range.

I can't recommend this shop enough, and am so glad to be a customer! For real. For my pending…read morewedding, my mom has been searching for the perfect hat, which she found thru Gold Coast. They were out of stock, but I emailed the name on the website to inquire if they would be getting any more as a shot in the dark. Nicole responded promptly and informed me of the restock date. When they went live online, she updated us personally as well via email. We just unboxed the hat, can confirm it is gorgeous, as well as carefully packed and shipped. You can tell that Nicole takes great pride in her service and brand. Thank you so much for your assistance, Nicole. You truly went above and beyond. I will update this review in a few months with shots in my mom in her beloved hat :) Next time I am in the Windy City I'll have to swing by for a new lid.

I chose a striking black and white straw hat for my biannual Women's Conference and received…read morecountless compliments. The customer service at the boutique was great. I highly recommend GCC for the sophisticated shopper.

From the outside, didn't seem like anything special, but don't be fooled. Service inside was…read moreexcellent - the salesman could pick out my size and style just by looking at me. Great selection of quality hats, suits, and shirts. I decided to stop by because I wanted quality, in spite of _expecting_ the higher prices of a specialty shop... but, it was actually surprisingly reasonable. I've had the hat, suits, and shirts I bought from them for a couple months now, and I'm extremely happy with my purchases. Great place overall. Quality products, great service, reasonable prices.

Excellent selection of suits for men and boys - very reasonably priced. They also have shirts,…read moreties, coats, shoes, and hats. They usually have some sort of sales promo going on - be sure to ask!! I found the staff and owner to be very knowledgable and helpful - Customer service was fantastic. Return policy is 7 days (kinda short compared to other clothiers), but the manager was very gracious and generously extended it for me. Will definitely be back!!

Came here to get a cool hat with a custom embroidery for a gift. They were super kind and attentive…read morestaff. The prices were great and the embroidery came out beautifully and very quickly. Def will be back.

Small shop but conveniently located with the rest of the stores in this retail area. They mostly…read morehad Chicago hats so if you're looking for a good Chicago hat like White Sox, Cubs, or Bulls come here. Price is the typical pricing with some deals. They have 1 cashier but it's super fast to check out since it's small. They also offer custom embroidery and have exclusive Chicago landmarks to add. I recommend to add the Chicago state flag which I have on my white '47 White Sox Hat.

Today I picked up this sweet Bulls hat for only $20 + tax at Lids on State St…read more Thank you Juanito and Angel. I'll be back soon.

The worker Kayla - who claims she's the manager literally had the store closed on a Thursday from…read more3:30-4:30 because, "the workers are on break." WHAT?! how could she plausibly be a manager of a business?! At 3:30 I stopped by the store to buy a hat and she said they'd be closed until 4 or 4:30. As manager she at least could've been decisive when giving customers information. I asked her which time it would be and she couldn't even answer. Then I go back at 4 to check and she left her ghetto sign on the door. This is downtown Chicago store y'all. Lids - get more competent workers. Should probably let Kayla find another job.

I love this store not only for their selection, but for their brand that has become a Chicago…read morestaple. They do a great job of representing and holding it down for our city. Style and taste but not over priced. All of the people that work there are super friendly and treat everyone with respect. If you are into fashion outside of pricey labels that people buy just because it is a known label, then this is the place for you. True boutique quality without the super mass produced bullshits.

Really fun store!! The vibe is so good here! Great music playing, friendly service, reasonable…read moreprices, welcoming atmosphere, and fabulous fashion! I love all the Chicago pride and cool streetwear.

When they first started building shop, I was super excited. From the looks of it, it seemed like…read morethe place that would be cutting out the footwork for anyone in Chicago who likes collectible kicks and limited edition sneakers whether by Mark Smith or Rolland Berry. Ever since I quit my job at Adidas Originals, I've been saving up money and limiting purchases making this store's development a serious spending problem. The GF promised me I could go wild at the end of the year for Xmas should I restrain myself. I did, but I guess it wasn't necessary. If I had walked in, I wouldn't ever have cared to spend money. I walked into the store, and was met with a pretty icy reception. I made a circle and picked up a few sneakers. I even held one for about 5 minutes hoping to get a size, and to no avail; no eye contact, no greeting, no chance. Someone was wiping down a counter, and someone else was fixing someone else's hair. Maybe I just didn't look like someone worth helping? Maybe it was culturalism or something. It was cold and not only did nobody help me, but I genuinely felt like they thought I shouldn't even be there. Much of my anger is just pure disappointment in how I was treated. I'm not looking for hand-held service, but some acknowledgment would be nice. I will say that on this side of town, they have the best selection of Nikes I've seen in one place. Could've used more Adidas' and Reeboks', but that's preference. There's really only so many Air Force Ones that I give a shit about.

Melo does the fade right. Knows how to cut both men and women's and does it right. He's never…read moredisappointed me and not to mention the amount of shoes he sells at great prices. Very trendy and some cool clothes to check out as well

I stopped by this branch to grab a hat and had great experience with Candace. She was super…read morefriendly and helpful, taking care of my order, including some custom stitching, while also tending to the other customers. Her kindness and attention to detail with my order made for a great start to my day. 5 Stars, largely due to this amazing employee. Highly recommended.

There's a store manager there named Ashley, I was looking for a boutique hat. She recommended…read moregetting hats embroidered upstairs for a more niche style. She then offered the free consulting for the hat pictured below. Will be recommending all my friends to her for fashion advice, for embroidered hats (hopefully she's cool with it). Service is unreal at Lids, don't buy hats anywhere else. Huge shoutout to the Talia and the team upstairs working the machines as well.

If you're a Chicago sports fan like we are, don't miss a visit to The Grandstand. This family-owned…read morebusiness that opened in 1988 has rightfully earned a loyal following thanks to its outstanding customer service, knowledgeable staff, and incredible selection of merchandise. No matter what you're looking for, the team seems to know exactly where to find it and is always happy to help. The variety is truly impressive. From functional umbrellas and hats to T-shirts, towels, pillows, jackets, jerseys, collectibles, and so much more, there is something for every fan and every budget. Whether you cheer for the White Sox, Bears, Bulls, Blackhawks, Cubs, or other Chicago teams, you'll find an extensive selection of apparel and memorabilia. Located just steps from Rate Field, Grandstand is the perfect stop before or after a game. The store combines the personal service of a local family business with one of the largest selections of Chicago sports merchandise you'll find anywhere. They also do mail order shipping for thoughtful gift items throughout the year. Highly recommended for both visitors and lifelong Chicago sports fans.

Love their hats! good quality some maybe rare can't find them in other stores! Also the jerseys are…read moretop notch quality specially the old school ones