Great place for doggie daycare or boarding. We have done both numerous times, and our dogs always…read morelove to go back, so they must be doing something right. And they are very friendly too!

Great cuts and cleanup on both pups. Best NSDTR groomer I've found . Reasonable costs tooread more

my cat was hurt and the nurse Molly seemed angry and aggressive. I tried understanding but she…read moredisrespected my language and heritage I took my cat to Clark animal Hospita.

love both locations - we have 2 dogs - have used both locations - always amazing! Love their…read moreattention to detail - and it is great to see how much they genuinely care about our girls.

Since our dog was born, he has been a patient there, but during his most recent visit for his…read moreyearly checkup we had a traumatic experience. My emotions were taken advantage of and almost scammed. They took him away to examine him and came saying he had a heart murmur. They wanted us to pay nearly $500 to sedate and examine him. At that point I was beyond tears hearing the possible state of my dog. As were figuring out the next steps words were exchanged between my mom and the vet which they refused us service and left my dog on the ground. As I'm leaving, I asked am I good to leave and the lady says yes so, I go to my car, and another comes out of the building very aggressive and pointing her figures at me saying I have a fee to pay but I was unaware because the other lady said I was good to go. Keep in mind I am in the car trying to collect myself and find alternative veterinarians during this moment. Also, we had concerns about his eye that were never addressed. During the same day we visited another vet, and he did not have a heart murmur and was perfectly healthy besides his eye needing eye drops. Overall, please be careful of scammers and get second opinions. We do not recommend this vet. We've NEVER had issues with them until this visit.

All my dealings with this vet clinic have been extraordinary. The support staff is pleasant and…read moreextremely helpful, and the doctors are gentle and patient. Recently, I needed a copy of my pet's vaccination record for a new groomer, and it was emailed to me within minutes of me requesting. Love them, highly recommend.

What an amazing place and staff - from McKenzie at the front desk, Frankie, Dr Hunter and Ethan -…read moremy dog Plato loved you all and so did his momma PS/ if you go here please mind that they are a walk in clinic - when they are full they are full - no appointments (except for surgeries) - please be mindful, polite and courteous-as any appointment setting veterinary clinic is 4-6wks out I just you get there at 730am (yes, to wait in line for an hour for it to open) OR get there at noon (yes, to await them reopening an hour at 1pm) These times may change so please don't quote me This was just my wonderful experience today and sell helpful tips

I had to take my cat in to be euthanized and I knew it would be difficult. The staff were…read moreincredible through a very challenging situation. I am so appreciative and would recommend this clinic to anyone looking for compassionate care for their pet through all stages of life.

I went on a Saturday. It was a four hour wait, but that is to be expected. I took a stray kitten in…read morebecause she is very sick. They took really good care of her but she is still really sick so I am currently sitting in their parking lot waiting for them to check her out. I spent $500 and even though I was outside the 48 hour for free rechecks they did not charge me for an emergency visit and I'm very grateful for that. Second visit here (unfortunately because no one wants to go to the hospital) and second time being pleased with the service. The doctors and staff are friendly and eager to help. Pray for kitty.

When I brought my pet in, I made it clear that I did not want to pursue treatment simply to prolong…read moreher life if her prognosis and quality of life were poor. Despite that, the seriousness of her condition was not explained to me in a direct or understandable way at the time. I was initially given vague updates that my cat was "okay" and that testing was being done, but I was not clearly informed that the mass was pressing on her diaphragm or that her breathing issues could not realistically be resolved. Those details were explained much more clearly later by another veterinarian, after overnight hospitalization and associated costs had already occurred. In addition, I was told I would receive a call with an update in the morning, but I never received that call and instead had to contact the clinic myself. During an already stressful and emotional situation, this lack of follow-through added further confusion and distress. I understand that prognoses can be uncertain and that emergency situations are difficult. My concern is not that guarantees could not be made, but that the communication I received was too vague and incomplete for the seriousness of the situation. Even the clinic later acknowledged that communication could have been clearer. Had the situation and prognosis been explained to me more directly from the beginning, I may have made different decisions regarding hospitalization and treatment. I believe clients deserve clear, timely, and transparent communication when making difficult medical and financial decisions for their pets.

This place is absolutely amazing! It's the perfect indoor playground for kids age 7 and under. The…read moreamount of activities and how they have everything arranged couldn't be more perfect! They have learning toys, movement toys, problem solving toys, bouncy houses and bouncy obstacle course all my with so much more. Our kiddo is 10 months and was able to play and walk all around however stuck to the designated 3 and under tot area. Met with one of the owners Daniella who was so kind and gracious. It's in a strip mall area which means every easy and convenient parking. The $5 power hour was perfect for our little babe between nap and lunch time. For $5, the kid and 1 adult is admitted. You pay $3 for socks for the kid however none are needed for the adult and you only need to buy them once unless you lose them. Each additional adult is $5 which is more than reasonable for the amount of space and toys/activities they have! You can also utilize a lock that they provide to lock up your belongings. We will be visiting this awesome place at least once a week

What an awesome place for kids! Highly recommend! Incredible prices for all they have! The owners…read morehave it cleaned between every session everyday! They have bounce houses/slides, a Tot Lot for kids 3 and under that include educational and motor skills items and sensory play, bikes, scooters, blocks, climbing dome, you name it! They even have 2 bunnies!! It's a big space with sososo much to do! We can be here for hours and not get bored! This is a very family friendly place! The staff is always so kind and super helpful!!

Feeling disappointed. We've brought our animals here for years and have always come to our…read moreappointments. Today I called to set up an appointment for my daughter's guinea pigs and was told they have a new policy. They are now charging ahead of time a fee of $91 per guinea pig just to make the appointment, as a down payment before they're even seen. The woman on the phone said it was because some customers don't show up for their appointments. So, East Veterinary Clinic has decided that everyone else will now apparently be punished for those that don't show up. I told her that was too bad because we would need to wait until next week for pay day then, to schedule an appointment since we can't schedule unless we pay $182 now. My chiropractor does this too but they simply take your credit card info and hold unto it unless you don't show up to your appointment and are then charged a fee. Only the person who fails to show up is charged, not everyone else. Yes, they apply that $182 towards your appointment once there, but for college students like my daughters, that's a lot of money. They live paycheck to paycheck. They were going to get paid on the Thursday before the appointment on Friday, and it wouldn't have been a problem. I understand the Clinics frustrations with no-shows, but I think they need to find a better solution for this. My daughter called a few other veterinarian places and they do not have this policy. So, just be aware that now to make an appointment at East Veterinary Clinic in Holland, you will need to pay for your visit ahead of time. If you are unable to do that, there are other clinics in the area that told us they do not do this.

I brought my sick cat, Chessie with allergy and fever. She need allergy vaccine. They required her…read moreto have rabies vaccine before they give her allergy vaccine. They have stupid policy. I know doctor can't give sick cat with fever rabies vaccine. My other doctor from Indiana was correct, She exam my different cat, Jilly and found out that she had fever, She can't give her rabies vaccine until she get better and have no fever. Google show that sick cat with fever can't have rabies vaccine. They went ahead and give Chessie rabies vaccine. They didn't care about her allergy and fever. I took her to other vets for allergy vaccine many times since 2017 and don't require rabies vaccine. They care about staff and don't care if sick cats and dogs die from rabies vaccine. They just want to make money. They sucks.

Apparently no one is allowed to give a negative report on The Dog Shoppe or that review will be…read morehidden. To me that's an unscrupulous and unethical manner in which to maintain a four star rating. The Dog Shoppe only had one other review. The official Yelp response at the bottom of this page under "1 other review is not currently recommended" is that "the reviews below didn't make the cut and are therefore not factored into this business's overall star rating." Really!! The sole review consisting of two run on sentences and poor grammar but which gave a 4 star rating met the Yelp standards? But my fiancee's account of her experience did not?? I would think that if there are only 2 reviews of a business, one positive and one negative that both have something important to say. Yelp claims they are not influenced by by businesses. You decide. A month or two ago my fiancee posted her account of an experience she had at The Dog Shoppe only to have that review removed. That account was accurate and merely an account of her experience there. Since my fiancee's review was removed, I am sure mine will definitely be removed also. I do not take kindly to their rude bully tactics. The manner in which they handled our dog and handled the situation with my finance at the Dog Shoppe was all topped of by The Dog Shopp having my fiance's Yelp review removed. Their conduct stands outside the bounds of a professional business operation. The issue started when the The Dog Shopp asked my fiancee not to bring our dog back because she had tried to bite the bather. Our Westie is not quite one year old yet. She can be a stinker but is very loveable and everyone is her long lost friend. Due to her young age she is still going through the learning curve of being groomed. I suppose that under certain stressful conditions, i.e. a worker not knowing how to handle dogs or is rough on dogs, our dog may have tried to nip at her. I probably would have too. Neither my fiancee nor I was there during the grooming, so we do not know what actually transpired. But we have spoken to professional dog groomers since who have told us if our dog did nip that is still not a reason to refuse to groom a dog any longer, and that even if a dog nips they have ways to control or prevent that. Dog groomers have to be people who love dogs, understand dogs, and know how to handle dogs. At least that is how the professionals operate. Professional groomers tell us that it is best to have only one person handle the dog throughout the entire process, from the cut to the bath to the nail trimming. This builds trust between the groomer and the dog. The best we understand is that this does not occur at the Dog Shopp but that the dogs are handed off to different people. All I can assume is that The Dog Shoppe is merely a business that solely exists to turn a profit and that dog grooming is merely a means to that end. The dogs be damned. What follows is the exact review that my fiancee originally gave. As you can see it is much more gentle than mine. Yet it was banned as "not recommended" from The Dog Shoppe review section. Here is her original review: "Had an unsettling experience with this business. The person at the desk told me my puppy tried to bite the bath lady, so she was no longer welcome there. First off my puppy is a 13 pound dog, not a mean bone in her body. When I picked her up she smelled very doggy for just being groomed. My daughter was with and felt she couldn't even had a bath. After getting home my puppy did not want to get off my lap, and actually vomited. After being very objective and speaking to other groomers they found the situation less than normal. Not sure what really went on, my puppy can't tell me, but would NOT recommend this business." If the The Dog Shoppe or Yelp would like to have my fiancee's original post restored and allow it to remain, I will delete this post. But if they also have Yelp remove mine to the "not recommended" section, I will post it again! We can either fight or make peace. It is up to the owners of the Dog Shopp and Yelp.

Renee at The Dog Shoppe is always cheerful and greets me and my dog happily. My dog is always happy…read moreto go there and she does a really good job of grooming him each time.