We had our dog put down recently and the people at Bluegrass were so compassionate and made the…read moreexperience so much more bearable. They also have provided excellent service to our other animals!

My weiner dog was diabetic, and she started to really drink water every chance she got, constantly…read moregoing to the bathroom, but nothing would really come out. I called them, got an appointment. Note: they know she had diabetes! While there, they didn't touch her, just kept telling me she had something wrong. Never told me what, just kept saying I should pay for this test, and that test. They mentioned so many tests, and really pushed us to get the most expensive ones. Decided not to do any testing, and took her to another location that day. Also, as we were leaving they also stopped us and asked if we would want her nails trimmed, " it will be a small fee". At the other vet, instantly they took her back and did tests. Found out she had diabetic ketoacidosis, and she died the next day. Bluegrass really showed how much they care about money, not the animals. Recommend any other vet.

We recently had to put our beloved fur baby down. Dr. Hassel and his staff expressed great concern,…read morekindness and compassion in assisting with this process. I highly recommend this veterinary practice and have been very impressed with every vet we have seen.

Cares more about money than keeping clients I had been going here for 15 years never missed an…read moreappointment then had something come up they charged me 50$ for missing one I simply asked if they would rather have the 50$ or my business in the future now I need to find a new veterinarian because that's their policy.

They were able to get me in on very short notice, which was greatly appreciated as I called the…read moreother two vets in town, and they would not be able to get in them for weeks. Allegan animal clinic, made the exception, and squeeze me in which was very appreciated. My dog got a good examination for a bad air infection they gave me meds and by the next day my dog was starting to feel better. I am grateful for them getting me in.

Very Blessed to have found this great Animal Clinic. My fur baby was at the end of his life and…read moresuffering so I brought him in to be relieved of his pain and cross over the rainbow bridge. The staff here was so amazing and caring throughout the whole process. THey let me take my time saying goodby to my Snickers. They made him comfortable and relaxed before he passed in my arms. I can not be more thankful to these wonderful people for the compassion they showed from start to to finish. When I picked up his ashes a week later they were in a nice tin with a blue rose on top. The plasters of his paw prints were a beautiful remembrance of my little side kick. I received a card from the clinic about a week later signed by all the staff which really solidified what I already knew, that Allegan Animal Clinic has the best staff around and really cares about their fur baby families!

Dr Henry came out when it was snowing and after hours to assist our 18 year old Italian Greyhound…read moreto get over the rainbow bridge. When he arrived, our pack welcomed him with open paws with licks of happiness and they do not like vets at all. It's as if they knew he was there to help their good buddy Sal. His lifelong companion (who grieved his last pack loss for 6 months) was present and the grieving process has not been as difficult. Dr Henry was very compassionate, explained everything and was in no hurry (even though it was late night) to allow us to do what we needed to do and say our goodbyes. Sal was such a gentle soul with an abundance of spirit. Dr Henry made a very stressful thing to do so incredibly peaceful. The photo is of Sal from 2012 when he was "young and vibrant" at 10 years old. We look forward to working with Pickle Street in the future! Thank you so much Pickle Street Veterinary Services!

From the owner: Pickle Street Veterinary Services is a mobile mixed animal veterinary clinic providing routine and…read moreemergency services to portions of Allegan, Barry, Kent, Ottawa and Van Buren Counties. We will work on animals of all shapes and sizes on site, no need to load them up.

They were absolutely wonderful in getting my cat Loki in for treatment when no other vet in the…read morecounty would even talk to me about an appointment let alone an emergency like I had with my cat.... I highly recommend them and will be bringing the rest of my animals to them...

I'm new to the area and had to bring my sick cat in today. I calle in the morning and was seen a…read morefew hours later. The staff was so kind and caring! The vet was up front about the cost and prognosis, I really appreciated that. Unfortunately my elderly cat Hobo was very sick and we had to put him down. They made sure he was comfortable and in no pain and he passed peacefully. I will definitely be bringing my other fur babies to Town and Country.

i would give no stars, all these reviews abut a caring, compassionate vet sadly i didn't get that …read more I got a cold, rude vet. I came with my kitty, i get "do you have an appointment", no, i don't. told me, "I am too busy go to a vet." Why am I in the parking lot with my kitty wrapped up in front of your truck, your vet truck. Did you say, give me a minute to take care of this situation and then i can advise you , no, you are too busy .Where was this wonderful caring vet?

Dr Rotigel has always given my animals the very best care, often going above and beyond what I've…read moreexperienced from other clinics. Having the option of low stress mobile clinic visits is icing on the cake!

I DO NOT RECOMMEND TAKING ANY ANIMAL HERE, EVER. I have never seen such irresponsible behavior from…read morethis veterinary clinic. I've owned pets my whole life. They are unorganized about everything. They lie and change what you say. Until they are told every phone call is recorded on my phone. I have done this since people like this veterinary clinic make up lies. They have no respect for you or your pet. I DO NOT RECOMMEND ANYONE TAKE THEIR PET HERE Update: the owner claims I refused to pick up the RX which was untrue. I told your manager I live one hour each way from the beginning conversation which was recorded. How is this six months worth of medication? I am not using the other RX as it's not correct. Your manager has behavioral issues when being asked a question. I have a right to ask a question. "Breakdown of a relationship" for asking a question. I called back because I was wondering why she was refusing refills. Yet she stated that I originally told Bailey I didn't have the original RX. So which one is it? You are lying and got caught lying. She was advised I had the original RX. I was asking about the quantity that was ALL. I didn't threaten legal action until she told me she was going to refuse all RX's for my pet and told me to find another vet. After lying about mailing it and told me to pick it up. Then told me I told Bailey I didn't have the original RX. Which was never told to Bailey, your manager or any provider's. This is a simple process which I paid for. I also demand the respect you ask for in return. I am not beneath you or your doctors for having a 8 year education in something other than a veterinary profession. So unprofessional to use education as a takeaway.

I called because Doctor Brown wrote a RX for our pet. We advised during the visit in September…read more2025, we already bought 6 months of Zenrelia. Doctor Brown understood what we were doing going into the future of our pets allergies. Doctor Brown wrote a RX for after the Zenrelia was completed. You can't give vaccines to your pet on this medication. That's why we were switching. I kept the RX for when we needed it. This was back in September 2025. I called in January 2026, and spoke to Bailey explaining what occurred. I noticed the RX wasn't for the full month since the medication needed to be twice a day for two weeks. The RX was written for 42 pills shorting the month. This is why I called to correct the RX to 44 pills so he wouldn't be shortened. Apparently the manager called me back and I explained the issue. She instantly responded with the vets education. I also have 8 years education as well so throwing out education is unacceptable. I didn't count wrong on the RX. When I spoke to her she said we told Bailey we didn't have the original RX. That is not what I stated to Bailey at all. I asked about the medication not having the correct amount of pills. She basically called me a "liar" without using the word. She instantly told us to not come back because of my behavior. I asked her what behavior, I was simply asking a question. This is unacceptable. She then hung up on me when I asked to speak to the doctor who was writing the new RX. Doctor Brown is out of maternity leave. I never received a call back. All I wanted to know was why no refills were with the RX as Doctor brown has written in September 2025, with refills . She brought up the doctors license. Yet Doctor Brown wrote it in September. I explained we usually fill them 4-6 months at a time because we travel. She didn't want to hear that. She just brought up education. She kicked us out because I asked a question. This sounds liberal and uncanny. Intentions of malice are happening in this office. You aren't allowed to ask questions. If you do ask a question you have a "behavior" and they kick you out. I would not recommend going here. They are not organized at all. This is my pets life they are messing with over some Apoquel for allergies. Who acts this way towards a patient and or client? She acted like it's a narcotic taken by humans. Don't ask questions or you'll be given the boot regardless of your dogs health. The doctor never called me back when I asked Bailey to have him/her call me about the managers behavior. If I could I would give ZERO stars. UNACCEPTABLE

Everything about this place is excellent - customer service , communications, staff knowledge and…read moreprofessionalism (with great personality thrown in !!! My best Vet I have met in the area!!!

Manager is concerned more with how things look then making anything else better for the staff…read more Medical records do not make sense, Staff talks horrible about eachother and you get to listen to it while on the phone with someone OR from their lobby. Can never get a refill on a medication promptly. Vaccines run out all the time and they do not bother to tell you until you make your way to the office to find out. PRACTICE IS GHETTO. Only one of the front desk girls helps while the other gossips or gets sassy on the phone with you. NO GO. DO not go there!