I have been bringing my animals to Sprinkle Road Vet for over 1 years. And I have always left…read morehappy! I have 3 dogs. 1 is dog aggressive. 1 has separation anxiety. And they know how to handle each situation and make me feel comfortable and calm. The vet techs are absolutely amazing and know just how to properly handle my babies. I recently took my 4 year old Pitty Luna to have her ears checked out, DURING all this Covid-19 quarantine stuff. They handled themselves VERY well. The set up was smart and efficient. They took care of my baby even though I couldn't go back with her, which made her super scared and anxious. I was expecting a big... HUGE bill, her ears I already suspected were infected, she was in pain. I can't believe I paid under $200 for ear cleaning, 2 months of nexguard, sick visit and ear meds!? SO happy!! She came out with CLEAN ears, on meds and the doctor and tech throughly explained everything and answered ALL of my overwhelming questions lol I wholeheartedly recommend this vet clinic! I wouldn't trust anyone else with my fur babies

Dr. Martin assessed my dog to see if she could do entropion surgery and said she could do it…read morealthough it would be challenging. She said it may need some "tweaking" afterwards if enough wasn't removed but she would rather do that than take off too much skin. The cost was about $2000. After my dog healed from the surgery, it was like nothing had been done and he still suffers from the same problems with his eyes. When I called her to ask that she perform a revision, she refused to help me in any way, was extremely rude, said I was untrustworthy, and refused to refund my money. I've never encountered anything like this. I'm just out of $2000 and will now have to come up with more money to take him elsewhere. I would never recommend this clinic to anyone!!! She is the one that is untrustworthy, extremely unprofessional and is obviously out to take people's money.

Everything about this place is excellent - customer service , communications, staff knowledge and…read moreprofessionalism (with great personality thrown in !!! My best Vet I have met in the area!!!

Manager is concerned more with how things look then making anything else better for the staff…read more Medical records do not make sense, Staff talks horrible about eachother and you get to listen to it while on the phone with someone OR from their lobby. Can never get a refill on a medication promptly. Vaccines run out all the time and they do not bother to tell you until you make your way to the office to find out. PRACTICE IS GHETTO. Only one of the front desk girls helps while the other gossips or gets sassy on the phone with you. NO GO. DO not go there!

i would give no stars, all these reviews abut a caring, compassionate vet sadly i didn't get that …read more I got a cold, rude vet. I came with my kitty, i get "do you have an appointment", no, i don't. told me, "I am too busy go to a vet." Why am I in the parking lot with my kitty wrapped up in front of your truck, your vet truck. Did you say, give me a minute to take care of this situation and then i can advise you , no, you are too busy .Where was this wonderful caring vet?

Dr Rotigel has always given my animals the very best care, often going above and beyond what I've…read moreexperienced from other clinics. Having the option of low stress mobile clinic visits is icing on the cake!

Dr. Atma and his team are one of a kind. My dog had a bad case of diarrhea and had lost a…read moresignificant amount of weight. I took her in to visit, Dr. Atma and the next morning she was doing great. Other vet clinics want me to leave my dog and then come back later to pick her up. At Pennfield Animal Hospital, all I have to do is call when I get there and they sign me in. Then, they call me to bring my dog in without more than a 5 minute wait time. The staff is always cheerful and welcoming. Dr. Atma is patient and answers all of my questions and concerns. My dog is much happier and so am I. Thank you Pennfield Animal Hospital.

Dr Tenbroek and the staff have been amazing. I got very fortunate in finding a place that operates…read moreout of compassion and kindness. Dr Tenbroek is intelligent, warm and passionate about her career as a Veterinarian. She found out what was truly wrong with my fur baby in only minutes after 5 years of searching for answers. Her kindness is still with me helping me to get through such a devastating loss~

Dr. Langlois neutered all three of my male beagles. I think the FOIA has actually little to do with…read morehis actual veterinary care. Having also working with a rescue that Dr. Langlois and SpayNeuterExpress does all the pets spays/neuters I would say incidence or issues are pretty low. When you're doing 100's or 1000's of the same procedure a year (I'd be astounded if other professionals disagreed) there are probably going to be a some unexpected outcomes snd the occasional reaction. Rescue pets are not necessarily given POST surgical pain med pills (but certainly you can get them if you want). Of course they ARE given medication for during surgery. I believe we opted to get 1 day of pain meds from SNX for our boys and they were fine. They were lethargic as expected after surgery and sore the next day (they ate, drank and we potty as normal as possible given the surgery). I have found Dr. Langlois to be extremely caring of the pets he handles, he goes out of his way to assist rescues and shelters.

They weren't good to start with a year ago but I gave them a chance. Today some new girl cut me off…read morewhen I tried to speak then gave me attitude when I questioned the higher price. The guy who charged me last time was sitting right there and looked me in the eye and lied saying he didn't hear anything. The girl went to the back saying she wasn't going to deal with me because I was rude but apparently it's OK for her to be rude. I was so worried about my cats. I told them they better not hurt them or I would sue them. Facts! A promise threat whatever. These people have zero care for other's fur babies. They gave me cash back refund and brought my cats out. Their rude employee had such a head trip and now my cats have to suffer. Nobody should take their pets here. I cannot believe the owner allows this. It started with the employee cutting me off, then being told the 2nd distemper would have a cost (but my other cats weren't charged for it), then continued attitude from the employee. Uneffing real.

The staff and vets here have always been very friendly and professional. The bond they build with…read moreyou and your pets is like no other. The staff here knows me by name and all my pets as well. When I had my dog Magglio, he had severe health issues from 9 months old until he passed at 13.5 years old this past January. Everyone at this hospital knew him, knew his issues, and always asked about him even when I was there for another pet. They made special accommodations for him when he refused to come inside, even before COVID. They went above and beyond to make sure Magglio's needs were always met. When it was time to say goodbye and let him go, I could see that it affected the entire staff. It seemed to me at least that losing him was saying goodbye to a part of THEIR family too. I couldn't ask for a better veterinary hospital or a better staff to take care of my fur kids. I will always recommend that someone take their pet here. You won't regret it.

Kalamazoo Animal Hospital saved my dogs life 7 years ago. They helped quickly diagnose her with…read moreAutoimmune hemolytic anemia which is a chronic condition they continue to manage and she is almost 13 years old. They are so kind and knowledgeable. I continue to come here for veterinary care for our dog Sophie despite moving to the Lansing area. They also just had a lovely remodel of their office too and it is so inviting and nice inside. I would recommend this veterinary clinic to anyone!

We cannot thank Dr Croom and her team for their help with a serious case that needed in home…read moretreatment. So caring and thoughtful. Highly recommend.

Dr. Croom is humble, caring, knowledgeable and trust-worthy. She is supportive in many ways,…read moreincluding end-of-life care & services. I can tell that she truly cares about animals & reptiles. I highly recommend her!

Growing up, my family always took our pets here. The vet there is really knowledgable and…read moretrustworthy. He always recommended what was best for our pets, not just what would make him money. You can tell he's been in the business a long time!

The phone says it is disconnected. Could you please update the phone. I would to make an appoinment.read more