Put in my paperwork for a kitten I found if I could drop it off they told me I had to wait. Well…read moreI've been waiting a year. I sent them a letter asking no reply. Send them another letter no reply.

I was casually looking for a dog this past year. Not quite finding what I was trying to get. I…read moredecided to take a peek at the availability of cats. First of all I am a "dog person" but have always been appreciative of cats. Especially polydactyl (Hemmingway) cats. So I searched. That's when I found Kalamazoo Animal Rescue and this beautiful young Domestic Short-haired black & white Tuxedo polydactyl female. We were put in touch with Suzanne A. Who turned out to be a fantastic representative of KAR. I appreciated the seriousness of the interview questions. When my wife & I met Elizabeth it was an instant connection. You can tell the excellent care "Lizzie" received as a foster cat in the care of Suzanne. It's been close to 9 months now since we adopted Elizabeth. What joy, love & happiness Lizzie has brought into our home. She has become the center of attention. I have shook up alot of family & friends who now have to think of me as that "Cat Dude". I can't completely express my gratitude for KAR & Suzanne. I highly recommend KAR if you are a responsible pet owner. Lizzie was spayed, shots up to date & chipped. We also received her folder with complete vet records. Again I recommend KAR. Kent & Laura Mercer

A mostly dog rescue that has had about every size and age dog there is. Many older former breeder…read moredogs, that are sweet and loving. Call for your next member of your family

Very clean and nicely displayed treasures. Definitely worth your visit. If you need good things…read morefor a new home/apartment great selection

I was happy to be a patron of rescue treasures resale shop in South Haven, Michigan. They have an…read moreample selection of hard goods, kitchen goods dog and cat rescue items and jewelry. All the proceeds go to support the no kill shelter of Van Buren County. The staff was helpful and quickly served our needs.

I brought a kitten in there that needed help. Instead of acknowledging the fact that I was doing…read morethe right thing, the lady there, who appeared to have a position of authority, was very snide and agitated with me. I detected a note of suspicion on her part and otherwise she was nothing but dismissive. Any attempt to express kindness was rewarded with a blank regression, tinted with notes of loath. She asked me if the animal "originated" at my property. I didn't quite understand her question since it appeared to be a word salad, possibly on purpose. I told her I wasn't sure where the cat came from, only that I had found it at my back door, meowing. The lady kept widening her eyes at me here and there, like there was something wrong with me. I thought for a moment she might have been considering involving Law Enforcement, the way her eyes kept popping out of her head. Sad, since people have worse options for pets in need of care, and I absolutely won't go in there again unless I have no other option for the welfare of the animal. I felt completely alienated in a place where everyone SHOULD be encouraged and welcomed to utilize these kind of resources when necessary.

Not very friendly on the phone, but nice place to save an animals life.read more

I am so very impressed with our local Humane Society. In a pandemic, they have everything arranged…read morequite well, so that you can help your pet while being safe. This review is for a spay appointment we had in January, 2021. What a way to start the new year! First, the new building! It looks so beautiful from the outside. Clean, well-designed, and you can tell that it is them from the enormous dog statue inside! :) For pandemic spay appointments, you call in and reserve a spot on the calendar when they open the schedule for new bookings. I had to wait over an hour on the phone, but that is because they were closed for almost 2 months, I believe, because of the move. The phone staff were incredibly patient and kind. We drove up on the day of Rosencrantz's appointment, as directed. We waited in line while staff went car to car and ascertained who we were, and put an identifier on our car under the windshield wiper. We filled out the paperwork. Note: Everyone must be masked, and the cat had to be in a hard-sided carrier, per their emailed instructions. The staff members were masked and I felt safe in conversing with them. Then your car gets to the front of the line, and you hand over the carrier. Poor Rosencrantz was so unsure of what was going on! But I digress. At 4-4:30, you drive back and wait in line to pick up your pet. When we were able to get R, the staff member delivering her was very kind and patient with his time, while we asked questions and he gave specific directions. One thing that would have been good to put on the original directions is to quarantine them to a small room for a while, once you get home, and to have fresh litter. Upon reflection, that makes TOTAL sense, but sometimes we don't think ahead. The price was SO reasonable: $40 for a spay, and $20 for 2 vaccines. That price is much appreciated. It is able to be so low because of grants and other funding (thank you!). In all of our interactions with staff, everyone was SO kind and caring. I never felt rushed or had an unanswered question. Highly recommended!

veterinarian staff who had hands on my fur baby were the best. Staff at checkout were rude,…read moredisrespectful and very verbally inappropriate. I give the doctor and her staff a 5 star and staff at checkout a 0 star.

Too crazy two cats in the same weak neutered Rescued bottle…read morefed loved on them even called them girlz they were not! Hahahaha These ladies were AMAZING AT WHAT THEY DO THANK YOU for an excellent service and with loving kind Hearts GOD BLESS ALL OF YOU

I'm not writing a bad review because I don't believe in the cause of providing good homes for…read moreanimals that need them. I'm writing it out of a great feeling of resentment because I believe that I was fed bold-faced lies by the staff in order to push me toward an adoption. The sign on the window said that the cat I was considering was a five year old male. On the Saturday before our adoption, we asked a staff member of the cat's medical history. We were told that the cat had been very timid and was losing some weight, and that it had a distended stomach possibly from worms. That wasn't anything we couldn't handle so we decided to adopt. We wanted a 5 year old male because we had a cat and the two would complement each other well. When we sat down to sign the papers, though, that's when the truth started to come out. At least partial truths. Apparently, the cat had no teeth. We asked why, and they had no answers. It also had a heart murmur. I know the former staff member INTENTIONALLY left this out, because the distended stomach was there with this information. She just straight up left it out! We still went through with the paperwork, and at the end, they informed us that the cat was actually 7 years old. All of these things collectively should have told me to cut and run, but in the end the cat needed a good home, so we followed through with the adoption. A few days later, we took the cat to a vet. The vet informed us that actually the cat was more like 10 years old.... oh, and it was also a girl! So we went from a 5 year old male, to a seven year old male, to a ten year old female. CAHS either has no idea what they're doing, or they are purposely handing out false information in order to get pets adopted, which I'm certain is illegal. I likely won't pursue legal action because I'm sure no one will care, and I obviously will love and care for the pet that I've adopted. But folks should be aware of what's going on here, and be prepared for some deceit. CAHS should face some accountability.

A great organization committed to a great cause! They are the best when it comes to animal care and…read moretruly care for their animals.

It's a great rescue and really wants to help the animals. I went there and came home with the…read moreperfect furry friend

My parents list their cat and I was contacted about a cat that was found. Unfortunately the cat was…read morenot declawed or chipped. Took the cat to the Hillsdale Animal Shelter (no kill) and they were willing to take him in despite being full. They were Very nice and polite!! Please support the great caring work they do!!

We had been searching for another aussie when we spotted Clementine (formerly Calida) on Petfinder…read more She was heartworm positive and it said she had been found on the side of the road and was an absolute mess. We love a good mess at our house, so we knew we had to have her. Renee (the director of the Hillsdale Humane Society) was great. They do not answer their phones (my guess is staffing and volunteers are not plentiful), but when they do pick up, they are more than willing to share all the information they have. Renee told me all about Clem, her sweet personality and even offered to bring her with on Saturday to their adoption event so we could meet her. We agreed. We drove to Hillsdale on Saturday and had our other aussie, Wilhelmina, meet Clementine and we spoke to Renee a little more. Clementine still had one more heartworm treatment on the following Tuesday, so we arranged to pick Clem up on Wednesday afternoon. The application to adopt was a simple two page form, the fee is a straight forward $150 and is completely refundable for 14 days if anything goes wrong. Renee said on the rare chance dogs do get into their new homes and people find personalities don't mesh well, she would rather have people bring the animal back to Hillsdale for a full refund. We left confident that Renee would take good care of Clem until Wednesday and headed back home. On Wednesday we drove back down to Osseo and Clementine was ready to go. The whole process was unbelievably easy and the humane society building itself (we only went into the lobby) was very small, but there was a lovely fenced in outdoor yard and it was very clean. We would adopt from Hillsdale again without hesitation. **We did have Clementine checked out by our own vet on Friday and did discover that she has some fairly serious (and expensive) medical problems that need to be addressed before she can live a normal healthy life. As Clem is a part of our family, we are going to get her the treatment she needs so she can live a healthy and happy life. She is undergoing treatment for serious ear infections and skin infections and then once her heartworm treatment is over she will have surgery. We know she saw a vet multiple times while she was at the humane society and we fully believe her medical issues were overlooked by either an inexperienced or lazy veterinarian. The people at Hillsdale Humane Society are not veterinarians, they are kind people who are doing their very best to help as many animals as possible, so Clem's ignorned medical problems are the fault of the vet who treated her in Hillsdale.**

I love cats and follow a lot of local cat rescues on social media so I can see photos of cute cats…read more I saw that Second Chance Cats of West Michigan was having a party for their 4th anniversary so Nate and I stopped by with some cans to donate. The facility is pretty large and has three rooms for the cats, but they also have many cats in foster homes. We got a tour from a friendly volunteer who introduced us to all the cats and let us hang out with the kittens. Since it was their anniversary party, they also had food and refreshments. We loved seeing all the cute cats and most were very friendly, although some were (understandably) napping. They take donations throughout the year, so I'm planning on saving up more cans to drop off. They also host events and you can visit them during their open hours on the weekends. They do have a suggested donation of $10 for visiting, which I think is really reasonable for the good work they are doing for these cute furry friends!

We have been customers of Barks for several years. As a matter of fact, our Schnauzer Terry chose…read moreour family when we were picking up our late Border Collie/Golden Retriever from a Barks grooming treat. That was over 10 years ago. Yes, Deb provides a great service to the canine community with Foster care. It is a wonderful convenience to have a reliable local boutique style pet shop and pet grooming facility right in the neighborhood. The best part is Deb also carries a unique selection of premium pet food for our discerning four leggeds. She took the time and made the effort to order samples of a newer food for one of our pets who had gastric challenges, plus made many recommendations as we tried different food options. The store is always clean, well organised and with plenty of special and unique treats and goodies to bestow upon your lovely pets. The staff is cordial, friendly and attentive. I absolutely love the report cards from the groomers, who truly listen to what I request at each grooming. The dogs are always eager to visit the store and eagerly head to the grooming room with no fuss. Head on over to check out a local neighborhood favourite and, should you forget your mask or need a spare one, pick up one in the store along with some toys and treats for your pets and, be sure to schedule a future grooming appointment. Every pet surely deserves the special Barks 5th Avenue TLC. The Clarks

Cute small business with all the goods you could need for a cat or dog. Some items could probably…read morebe found elsewhere at a lower cost but that's the toss up of choosing to support small businesses! Staff is very friendly and willing to help without being overbearing. You can bring your fur baby with you to shop around which is always such a joy to expose them to life outside of the house in a safe and welcoming environment. They also offer grooming services (I have not used them so I can't speak further on any details regarding that) !