This place IS the place to take your dog. Great people, clean, dogs got exercise, attention, and…read moregreat care. Did not come back smelling like a kennel. Did not come back with kennel croup. Cannot be beat. M,T,T, & F 9:00 to 12:30, 3:30p to 6:00p W & Sat 9:00 - Noon Sun 5:30 - 6:30p Check out time is Noon. 269 372 2746 (fax) 269 372 2939

They have always taken wonderful care of our boys - first Marley and now Mac and Thor. They come…read morehome tired and happy from their "vacation"

Did a great job bathing, cleaning ears and trimming nails on my dog. Will definitely be back. She…read morecame back happy!

I realized I need to speak up. While boarding my dog at Critter Cuts for a trip to Albuquerque for…read moreThanksgiving our yellow lab flipped his stomach. Jennifer used to work for a vet and recognized the dire symptons. Frantically calling us she drove our dog to Kalamazoo Emergency Pet Hospital. Due to the 3 hour time gap we finally picked up our phone and got Jennifer just mins from the hospital. We gave our permission for surgery and called the hospital to give our credit card #. No little bill as you can imagine. We owed our dog's life to Jennifer. Needless to say we do not board anywhere else and have all our dog grooming done there too.

Nice Facility and the staff always seems to be friendly and helpful. Dave, the owner is a great…read moreguy. Gives amazing attention to a bath and nail trim. My dog never smelled so good and his coat was silky smooth. On the other hand, don't break the rules, never be late and never forget to book your time in advance. There is a mean streak within the upper staff that you don't want to encounter by any means. No exceptions in her perfect world!

AMAZING! I can't say enough great things about Camp Critter Country. This was my first time EVER…read moreusing a kennel while I went out of town to see my children. I was nervous to be away from my fur babies, and worried they wouldn't know what was going on. Let me tell you, they LOVED IT! How do I know, because their smiles on their faces in their daily photos told me so. That made my mommy heart feel so good knowing they were having the best time, even though momma wasn't around. It really put my mind at ease knowing they were being taken care of, loved on, spoiled, having play dates with friends, and tucked in together for the night. It truly is an amazing place to take your fur babies for the day, or even to kennel for a vacation like I did. You won't regret it and your fur babies will enjoy every minute of it. It's a win-win for fur babies and momma. :) Thanks Camp Critter Country for taking great care of Cooper and Bohdi. They cannot wait to return and see all their friends again.

We have taken our dogs here a few times over the years and know they are well cared for. The…read morecockapoo I have now is very timid and I feel he was given a lot of personal attention. He left with his tail wagging!

We kenneled our dogs here for nearly a week and felt that they were well taken care of. The owners…read moremade us feel very comfortable with leaving our dogs for the first time. The kennel is clean and heated. The space for each dog is good. Ours were placed in a larger space to allow them both to be with each other. This made us feel better, thinking they would have each other while we were gone. They do not intermingle with other dogs, which we liked. You just don't know how new dogs will behave around each other. It also limits any spreading of diseases, potentially. We were allowed to bring in our own bedding and home comforts. The price was very reasonable. If you don't mind traveling, this kennel is a definite repeat.

They are great except recently they mop the floors in the late afternoon so your dog can be wet and…read moresmelly. Half day recommended. I gave this feedback and was summarily kicked out. After years of patronage. So sad.

We started bringing our 8 month old English Bulldog here to keep him socialized. He absolutely…read moreloves it. We bring him a couple times a week to play with his buddies. Highly recommend!

Nice place for your pups to enjoy and meet new pups highly recommended I want to take my dog the…read moreprices are too high for my pockets

This place is ADORABLE, and is so homey and comfy!…read more Thank goodness for Southwest Michigan's Superbook, because without their awesome coupons, I never would have found the Crate Escape (buy one, get one free day of doggy daycare)! Their main room has rugs, chairs, and sofas for the dogs to lounge and rest on, as well as plenty of room for them to socialize. We boarded our Coraline there for a few nights once, and periodically bring her in for a day of daycare. For overnight boarding, they have private areas for dogs that range in amenities. Some will have their very own personal seating area, and bed, or there are also crates for them to sleep in if they need that. Coraline LOVES this place. As soon as I let her out of the car, she starts lunging for their front door. When she gets home from a day of daycare, she goes off to a quiet corner to nap right away, which I take to be a good sign because hopefully, that means that she wore herself out having fun with her little furry friends there! We've been to other places in town, but like this one the most because it always feels so warm and inviting. Two warnings: 1) They require reservations for day care and boarding. We were told the last time we dropped her off that they wouldn't take our dog for daycare again unless we called ahead of time (obviously, we didn't know about the reservations-only policy because no one ever told us about one before then), and 2) it's CASH ONLY, which is a pain because I seldom have cash on me. Luckily, there's an ATM at the Walgreens down the street. (The website doesn't list much information, AT ALL, so call, or stop by to grab some informational sheets from them.)

We take our dog Fisher here twice a week for daycare and sometimes for overnight stays on the…read moreweekend. He has been going to My Best Friend's Inn regularly for about 3 years now. He absolutely loves going and playing with the other dogs. The workers always update us with how his day was and often share pictures of the dogs on the weekends.

It was a good place to leave my three dogs but it all went south! I left in time but got delayed. I…read morecalled to say I would be 5 minutes late at 9:45. I arrived at 10:03 (Apple watch time) The door was locked. Drop off time was 10:00. The manager said he could not keep his employees a minute past 10:00. HE could have accepted the dogs! What if I had been trying to catch a plane in Grand Rapids?. Good luck to this business!! I won't be back!! Before this incident I would have given . I appreciated the dogs being able to socialize with other dogs. If these people send employees home at a precise time , lock up and don't take dogs that are late even when life happens and a client calls to say they will be late, what do they do if they haven't finished feeding or cleaning up after the dogs? This incident was caused by the managers difficulty with being flexible! Customers don't come first! Hope they get this reworked! Prior to this I told friends that it was a good place!!

I highly recommend Doggie Latchkey Pet Sitting Services! We have been using Doggie Latchkey for 3…read moreyears. Denise is amazing to coordinate your services and sitting needs. We just returned from a week long trip leaving our senior Golden Retriever and Orange cat in the trusted care of our sitter, Seresa. She was absolutely amazing! She checked in with me continuously sending photos and updating me through out the day. She asked questions about their behavior to make sure everything was ok and definitely went above and beyond to make them feel comfortable and safe while we were away. I was so reassured that my pets we safe and happy. It truly added to the enjoyment of our trip. Thank you Seresa! You are a true animal lover and thank you Doggie Latchkey for such a great service!

Loved this service! They provided the services within the times I requested, then ended each visit…read moreby texting me a photo of my pet in her home to show how well she was doing:) Responses to my texts were prompt and friendly, and I was very happy with the final total for expenses. Denise who coordinates everything is absolutely wonderful as well. I plan to use them for years!

It has taken me SEVRAL months to decide to write this review. When I needed a kennel to board 2 of…read moremy dogs while on vacation, I came here because of the reviews. I will never use Gillette Kennel ever again. My two dogs were boarded together. One ended up stressed and attacked my other dog, missed placed aggression. Understand that can't be avoided at all times...the issue became the one stressed began being treated incredibly poorly. If you have an animal you know they read your emotion, your anger, your body language. I know this is what happened based on the dialog with staff. In addition, while we were out of the country I was VERY CLEAR on any issues that arise to contact my daughter immediately. INSTEAD, one dog was treated poorly, no out time and NO medical care. The other dog was petrified and full anxiety. His wounds did get cleaned. NOBODY contacted my daughter and no vet care until I was back. I immediately took them to the vet. The vet agreed they should have had the vet care after the occurrence. I had dialog with the "owner" that everyone raves about. He had NOTHING to say. I sent him the photos of the injuries. NO CONTACT back afterward. When I went to pick up the dogs one of the COMPLETLEY UNPROFFESIONAL "staff" members told my husband to go get the dog that did not receive any attention at all. She said she he was crazy, aggressive and wanted "nothing to do with him". How do you think he felt about you!? Another employee came out, again completely unprofessional and spouted about how terrible they were, on and on and on. I actually wanted to tell her to shut the "you know what up". But instead I ignored her and remained calm and professional. Getting both dogs to the car it was clear that beyond needing immediate medical care that they would both need a TON of emotional healing. One shaking and in a daze, literally and the "terrible" one just wanted to be held. He melted into my lap like he had been in hell. Extensive conversation with Mr. Gillette mounted in NOTHING. He was not present during the time my dogs were there. Accountability for your own staff would have been nice, and I would not have left the clearly untrained staff in charge. I am not looking for feedback from others regarding the post, or others to assess a situation in which they weren't present. I am posting this to purely communicate my experience and allow for those looking for dog boarding to read all experiences beyond the "excellent" reviews. Thank you Wendy

We boarded our two German Shepherds for three nights. They were well taken care of and we feel…read moreconfident to leave them there again the next time. The check-in process is easy and everything is well organized.

I thought I had updated my review! I don't know what went wrong but I do know they were very…read moreflexible with us over the past 3-4 years when we were moving to a new condo and during the years since then. I really wish they would let dogs play together with other dogs. (Poodle doodles) Our dogs, Storm, Ollie, and Stanley love to run!!

Our dog loves it there. Never reluctant to go in. He loves the staff. They tell me he's a favorite…read morebut they may say that to everyone.