I was not sure what to expect when my wife had to be put into hospice care. I was warmly welcomed…read moreby 3 staff members when I arrived. All of the staff was great while I was there for 4 days. They answered all of my questions and most importantly, respectfully treated my wife and kept her comfortable during her last 4 days. I was able to stay there every night and was able to be there when she took her last breath. I am grateful the experience was as good as possible considering the painful circumstances.

My mother was at St. Luke's Hospice House for the last few hours of her life. The ambulance…read moretransporting my mother arrived a little before I did. By the time I arrived, my mother was cleaned, her hair was brushed, chapstick was put on her dry lips, and she was changed into fresh, clean clothing. When I walked into her room, she was resting and looked very comfortable and cozy in the bed. She looked more at peace than she had for many months prior. It was such a relief to know she was there and resting peacefully. When I arrived, I was greeted at the front desk and brought on a tour of the home. There was a beautiful kitchen where visitors could make a meal or eat if they chose to have food delivered. Coffee, tea, and a water cooler were provided, as was fresh fruit. There were rooms where visitors could take a break and unwind if needed. The room where my mother stayed was very clean, bright, and just lovely. It felt like a very welcoming home. There was everything you needed, and it overlooked a beautiful yard with gardens, benches, and bird feeders. The only thing better than the home was the staff. Everyone was so welcoming and kind. They were all very compassionate, caring, and supportive. From the very start, they took exceptional care of my mother, checking on her often, but not in an intrusive way. They asked for detailed information about my mother and her family -- and really listened -- so they could relate/connect with her while she was in their care. They explained the way things worked and made sure to answer any questions we had. When my mother passed, the nurse and aides were very compassionate, understanding and empathetic. St. Luke's Hospice House makes what is a very sad situation much easier to get through. And, for that, I will be forever thankful.

Saint Luke's has gone way down hill over the last year or so. Not sure what is going on, but their…read moreaccess (wait times for appointments) has gone completely down the tubes. Also, their customer service is almost non-existent. If you don't believe me - go on line and try to get in touch with their customer service (it's virtually non-existent). I, like many others I know, am switching over to Penn medicine. They just acquired Doylestown Hospital. It is a bit farther of a drive, but well worth it at this point. Saint Luke's access times (wait times for an appointment) are crazy at this point. They have gone completely down hill over the past year and a half. I have dragged my elderly mother to appointments, only to be turned away because they didn't make the appointment correctly and didn't even bother to call me when they saw the appointment was incorrectly scheduled. Only response was "Sorry that happened." Unfortunately, at this point the trip to Doylestown is well worth the effort.

I am heartbroken for myself but very happy for the network for landing Dr. Douglas W. Lundy, MD,…read moreMBA, FAOA, FACS as the Chairman of your Department of Orthopedics. He is a kind, knowledgeable person and a fantastic individual and I can not praise him enough for the care he took with me for two years after an initial surgery was not helping. We took our time, he tried what he knew and when he finished I was no longer in pain and was onto regaining my walking capabilities again. It tool quite a while, but we got there, I know I could not have under the first surgeon. I told him on our last visit that (and this isn't bad) that I hoped tp have to never see him in a office visit again. I didn't mean to move however!!! :-) Georgia's lose is Pennsylvania's gain. Hey Dr. Lundy, I'm having an issue with the right knee, got someone you recommend? HAHA ... unfortunately not kidding about the other knee, but I hope to find another you. Thank YOU for what you did for me. I can never thank you enough.

We had Amanda as an in home nurse/aid for my father and she did an amazing job! He was always glad…read moreto see her and appreciated the time she put into caring for him.

The care our family received from the providers at Gentiva Lancaster was nothing short of…read moreextraordinary. The monthly bereavement meetings helped. Keeping Mom at home was our goal. The nurses and LPNs were amazing. We learned how to meet the needs of Mom as we were walked down this path. I cannot more highly recommend Scott Gray. He loved us like a brother. Mom had dementia, but she looked at Scott... I think she sensed JESUS in him. So, saying Thankyou a year later. You shared hope in our difficult struggle. No one should go it alone. Choose Gentiva Hospice ... you won't fall through the cracks ... you'll be supported... we were.

I worked at Willow Tree Hospice for almost 8 years in various roles. I was always impressed with…read moretheir care and desire to go above and beyond to try to provide comfort for clients and their families. It was also a good company to work for.

Thank you to all the people at Willow Tree! You were there to help with my step-mother, Ruth, at…read moreMaris Grove and when we called again last week for help for my mother-in-law, Barbara, you responded immediately. Wonderful, caring people who know exactly what's needed and take care of everything so your time can be spent with your loved one. Can answer any question you might have with a calm and reassuring response. Can't thank you enough, Willow Tree girls!!

These amazing folks came into my home when we needed them the most. Their staff was available 24…read morehours seven days a week and I never ever felt alone. End of life care is very frightening for our family but I cannot express to you how this team surrounded us with their arms and education and made our loss a gentle passing. I highly recommend.

I was getting ready to place my mom in hospice care when her physician recommended I reach out to…read moreNJ Health and Hospice. Although we were dealing with all of the emotions of end of life, the team at NJ Health and Hospice was professional, empathetic, and provided everything my mom and my family needed to get through this difficult time. Amazing people!!

Negative two stars. Terrible facility. It's so understaffed that staff are sometimes unable to…read morerespond to calls or are so overworked they forget. Communication with the staff and management is so poor that haphazard is a generous description. The facility is shabby and the rooms run down. The residents are all warehoused daily in a common space with a TV. They are largely unresponsive. Staff hand washing is suspect...our resident got c-diff and had to be rushed to the hospital. Requests for diagnostic tests were not relayed, not performed, and/or the results not communicated. The office staff was always disorganized and harried. Our patient was not prepared for doctor visits, despite the staff assuring us they would be. Don't place your loved one here.

AFTER MY SISTER HAS BEEN AT CHANDLER HOSPICE I'D LIKE TO UPDATE. MY ORIGINALLY "MIXED" REVIEW…read more My sister was admitted to the hospice facility last week and was very happy with the accommodations and the staff. Physically, the facility is beautiful, clean, and roomy. There are outside patios, bird feeders, nice views from patients' The food is delicious. It is quiet, and quite homey. The staff and volunteers have been wonderful, professional, helpful, and eager to get the patient exactly what she needs 24/7 In particular we have been impressed with my sisters nurse, Susan, who is the consummate professional. She is compassionate and one of those rare professionals who is a good listener. "Being heard" is the greatest gift one can give to a hospice patient. I don't know all the names of other staff, but everyone I have met has been compassionate, helpful, patient, and kind. If you or a loved one seek Hospice Care, Chandler Hall is first rate. My sister loves and trusts her physician.

Checking in today only to raise awareness for this incredible place. Taylor Hospice, not to be…read moreconfused with Taylor Hospital's Hospice which is next door. When a family is faced with end of life issues for a family member there are a few choices but not many people to talk to about it. To be fair i first became aware of Taylor Hospice when i sought bereavement counseling after my husband passed in Crozer hospital. I came here weekly for 2 months, 7 years ago for this support group that met here in their first floor great room fully aware of what was going on in the 4 guest rooms( my term) upstairs. ---Namely the art of dying with dignity. At that time I was impressed by the facility, grounds, staff and decided at the time when the need arises I would like a facility such as this. There are plenty of hospices around, most in hospitals and this is not to be confused with Taylor Hospital's Hospice which is a much higher bedded facility in the hospital. Taylor Hospice is a separate facility thar shares the side parking lot with the hospital but is its own unique facility with only 4 rooms. Its located in an old mansion-like home on a several acre wooded property teaming with bird and small wildlife in Delaware County. Who would ever know about this place? This is truly a unique hospice facility in the Delaware Valley. There are beautiful areas outside to regroup and perhaps gain composure before and after visits. Inside it feels as if you are in a home. It's pleasantly decorated, comfy and the compassionate, loving staff is nothing short of spectacular. When not upstairs with the guest you can regroup downstairs in the sunroom or the great room. VISITS: unlimited at all hours, 24/7. I am here daily now this second week of August 2014 to partake in the road home of a very dear friend. I was "adopted" into her family 14 years ago at 42 so i am not biological family but it doesn't matter as I am welcomed by the staff and treated as well as family. Today Barbara took the time to properly explain the dying process and then gave me a pamphlet to take home. She took the time to tell me what she already learned about my friend and asked me to share with her things about my friend. I know this is what they do as they interact in a dignified way with the person who is dying. The people who work here are kind and loving and as previously stated-spectacular. Should the need arise i will choose Taylor Hospice for family or for my own journey home to God.

Amazing, amazing people who made my mother and my entire family feel at home and at ease. I can't…read morethank them enough for all of their help, support, strength, and compassion. xoxo

HORRIBLE!!! STAY AWAY!!! As a nurse myself I would NEVER, EVER recommend KAQ Hospice!!!! You would…read morethink that when you call for help that SOMEONE would call you back - they DO NOT! No support for the family at all - not even at the very end! They DO NOT COME OUT EVERY DAY (not even when they KNOW the person is transitioning or actively passing). The communication to the family & within their own organization is the worst! The day my father was passing I called the main office in Newton, NJ for help, they put me through to the nurse's voice mail! The nurse responded to me hours later via text. I told her I needed help & she responded that she would have the on call nurse call me. I NEVER GOT A CALL!!!!! Whenever you call them they ask you a mirage of questions & they are NOT very pleasant! When my dad passed & the hospice nurse came, she wanted to remove my father's lung drains as I was laying over his body crying! I told her to get away, that she WASN'T going to touch him! The entire family was there grieving & she wanted to disturb his body while he was still warm! My father's nurse's NEVER even called us to express their condolences! Oh and DO NOT DONATE ANY SUPPLIES to them! The nurses told me that donated supplies to their agency are LOCKED in a closet at the office & they can't access them for their patients! I later learned that the supplies I was purchasing SHOULD have been provided by hospice! The family provided better care than this agency! This agency doesn't even deserve 1 star!

Toured the facility in Stillwater, NJ. Beautiful setting where patients can be wheeled in their…read morebed out onto the patio which looks out on a pasture with horses. Comes with a price tag so their in home care may be better for those on a budget.

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.