I hired Maryrose Hand to care for my son while he was hospitalized following a car accident and to…read morestay with him overnight. She demonstrated exceptional professionalism and genuine compassion throughout her time with him. Her dedication and attentive care provided great comfort to both my son and our family.

I don't usually like to give bad reviews but in this case I feel I need to. My father in law is a…read more100% disabled military veteran. He is very proud of his service to his country. Due to his experience back in the 60's and 70's he is now living with Parkinson's. Over the past few years he is finally taking advantage of the benefits that the VA has to offer. One of these benefits is a home health aide that comes to the house 3x week. We had been using Bright Hope Home Care for the past 2 years. In the beginning their aide was great and quickly became a friend to him. Unfortunately, she left for personal reasons. Over the past 9 months the service has gone downhill. There are certain regulations that the VA puts in place that the aide needs to abide by (which are different than a self-pay client). There were many instances over the past 9 months that the aide went against certain regulations. It was brought to her attention and to the attention of the Bright Hope Home Care administration many times. The feedback we got from administration was that all her clients love her. Ultimately, we had to ask for a new aide. With the new aide we dealt with service inconsistency. There were many days we didn't know if she or anyone was going to show up. Although when we asked about it, they would say they were not short staffed. The main reason for this bad review happened last week. We had decided it was time to try a new company but didn't want his service interrupted. We expressed to both the VA, Bright Hope, and the new company our intentions and planned for his service with Bright Hope end on Friday and the new company to start on Monday. When Bright Hope received this news they abruptly cancelled his service saying that they had no one to pick up the shifts for the following week. Thankfully, the new company was able to expedite their process and start on Wednesday.

Bright Hope is an outstanding choice for home health care. The admin people are responsive in…read morefinding the best professional to help your loved on. My husband and I are happy with the personal and skilled care he receives in our home.

I have been coming to the office for 10 years. Up until the last 3 I have been extremely happy…read more However they have really started going down hill. They have brought in several new Drs that have poor bedside manor and frankly don't listen. They are more worried about performing routine care that requires no effort on their part. My daughters now hate coming here and we are moving Drs. Actually sad that this has happened but I'm out of the patience to try anymore.

"Great customer service in office and very dependable. Has been taking care of my mother for a year…read moreand going.. She's 87 with dimencia and needs lots of care but they make sure she's happy by doing things she enjoys they work in the garden with her, clean, make new cooking recipes. If you parent or family member these are the people to go with. Great owners and staff!!" - Tanya B.

Dr. Hipple is very knowledgeable and personable. She interacts with our children (6 months and 3…read moreyears) yet keeps focused on our questions and keeps the appointment moving. We enjoy seeing her at Eden Park Pediatrics!

Always There has very caring, reliable, and knowledgeable staff including their office staff as…read morewell as caregivers. It's great to have come to know them.

When my family and I were looking into assisted living communities for our sister, we were…read moreoverwhelmed by the choices and associated costs and amenities available. But when we toured Paramount Senior Living and met with Starla Press, Director of Admissions and Marketing, we were immediately impressed. Starla spent an enormous amount of time patiently answering our questions and asked many, many questions about our sister and her specific needs. Then she went to the hospital the very next day to meet with our sister and talk with her directly. It was so very clear that Starla was interested in making this work for us and our sister - more than any other community that we met with!! So what makes Paramount Assisted Living so special and superior over other similar communities? It's the people. From Starla - to Olivia Perry, LPN, Resident Care Manager - to Shiryl Stanley in accounting... everyone who works there puts the patient and their family first. When I call to ask a question or discuss my sister's care, they go above and beyond to help. They also know who I am and more importantly, who my sister is and how she is doing. This is a beautiful community and my sister raves about the food!!! She looks forward to all of her meals in the dining room and rates then 5-star. My sister went from a picky, non-eater to actually starting to gain a pound! Thank you, Paramount Senior Living, for taking such good care of my sister and caring about your patients and lovely community.

I have the privilege of working at this beautiful community everyday, our residents are truly "…read moreliving " every minute of each and every day. To be a part of Paramount is to watch the residents admit and excel in their daily living. A non medical look and feel, it is te most affordable community in the area and beyond and our residents are able to age in place. So as their needs increase we move forward with them, skilled nursing care isn't a move that your loved one will have to make. I am thrilled to be a part of a great work family and enjoy watching our community grow every day! This is a must see community if you're searching for your loved one

BEYOND UNPROFESSIONAL…read more My son was supposed to be covered under my mothers insurance for the first 30 days of his life. They NEVER sent me ANY bills that were apparently not taken care of by her insurance. One of the bills was never even sent to my mothers insurance. My son was born in May, it is now OCTOBER and they sent this letter to me. This is BEYOND UNPROFESSIONAL to word something this way. We are in contact with the insurance company to get it figured out, but to get a letter that starts off with THIS??! Totally unbelievable and downright rude. I didn't have a true problem with this practice until now. We left because they didn't accept the insurance my son is on, but if I was still there I would be leaving after this. Edit to add: Just discovered a $150 lactation consultant bill when I did NOT ask to meet with the consultants at our initial visit. I was TOLD "the lactation consultant will come in and speak with you about things before you leave" and that was it. was not told i'd be charged, and I didn't ask to speak with them.

The care is amazing. They always have good care for every patient. The office experience is so nice.read more