There are not enough positive words to assign to the Middletown Home and its staff - from admission…read moreto financial and especially to the outstanding, caring, loving nurses and aids and housekeeping. My mother lived at Middletown Home initially in personal care then the skilled nursing unit. Although she was a handful, the staff was attentive and took excellent care of her. As Mom's contact person, I was notified of any occurances, good or bad, about her. The final days of her life, Mom was on comfort measures and the staff comforted the family as well, supplying drinks and food and anything else we needed as we kept vigil. I was so happy I chose to move Mom from Columbia Cottage in Hershey to Middletown Home where she got the more superior care. As a caregiver, don't hesitate to talk to the Home about your loved one. Even a month after her passing, the Home is having a Memorial Service for her.

The experience here is both saddening and maddening. Our loved ones care has not ever been…read moreconsistent. The inability to assist one patient every two hours is excused by understaffing. The material products used here are low budget, generic, issue causing. With nurse to patient ratio at 1:26 and our finances making impossible to move him... The least I can do is warn others!!! Do not send your family members here if you can help it!

According to Hope who works there, Amanda Cox doesn't prefer having mmj patients…read more So if you legally have your card, this office will not take you. That was my experience at least. Poor customer service as well as an extremely judgmental office staff.

I have been a patient of Dr. Cox for many years. He is incredibly compassionate, competent and a…read morewonderful listener. His staff has not changed much over the years so you get to know them and they you. I seldom wait to be seen. The office is clean , the waiting room is comfortable.

Wellspan AppleHill Surgery & Rehab Hospital is the absolute best in Rehab Hospitals. I was in a…read moretraumatic motor vehicle accident and spent 16 days here recovering. From the occupational therapists, physical therapists, and nurses to the housekeeping staff- you will not find kinder, more attentive or knowledgeable people. They do a wonderful job of keeping you on top of your recovery. The rooms are private and roomy. You order your food for the day with a representative from food service the day before and the menu was awesome to choose from. No complaints on the food- it was a lot of food. They keep you hydrated, clean, and your pain relief is of utmost importance. I cannot say enough positive things about this hospital.

I been to therapy once,at Applehill medical facility,I cancelled the second appointment in my…read moreportal,because I was sick ,so every day since then,I been calling to reschedule,and no answer a recording,to leave a message,I am thinking they know who I am when calling,and refusing to service me ,best and believe,I am still getting therapy,and it is not a wellspan facility,maybe it's a race issue,which is cool,I will go elsewhere ,I am quite sure your boss will be proud.

I want to start by saying that the level of care by the physicians is top notch. They listen, they…read morecare, they take into consideration who you are as a person. Now that that is out of the way...as personable, friendly, and easy to communicate with as the physicians are, the front end and telephone support staff are unhelpful, unimaginative, uncaring, and very much like to only stay in their box and stick to their script. The silence after asking if a doctor has seen something important that shouldn't be left to just an email into the ether is deafening. The way they don't even try to offer any solutions to issue, or any type of resolution is are bare minimum as it can get. If you are someone who worries about your health and needs a bit of extra assurance, DO NOT GO HERE. If you desire anything above the response you would get from a non Ai computer interface, look elsewhere. If not for the physicians, this rating would be negative stars if possible.

A big Thank you to Dr. Richard Niemeyer who helped to diagnose my health problems and gave me a…read moreright treatment.. He is a knowledgeable physician with a years of experience. His has a great sense of humor and makes me laugh. Thanks you Doc! The front desk ( Justine you're still cute as button ) is friendly and very helpful! P.s. Laura I just want to say I am so proud of you and all the a Niemeyer children and now you all have kids of your own

Doctors are 5 Stars, except Dr. Lima she is 6+ stars. All are great with kids. However you will…read morewait 20-25 min after appoinment time to be seen and if you get stuck in terrible Ephrata traffic and are late your appointment is immeadiately cancelled even if there are no patients in the waiting room. Office staff is a 2 out of 5 and over the years I religiously had to nag about paperwork and transfer of records and info.

The wait times in this office are terrible. I have had to wait well past my appointment time in the…read morewaiting room (15mins +) and then again for an extended time in the exam room one multiple occasions. The doctors are nice enough and competent, but the disrespect of patients time is inexcusable, particularly when there is a sign in the waiting room advising patients that you will be rescheduled if more than 15mins late for your appointment. Ready to switch practices.

My dad had lewey body dementia, and Rest Haven could handle that after his hospitalization for UTI…read more He did contract COVID there, and passed within 2 weeks of that. But, he entered care at the very end of his life, and I can't fault the reality of the pandemic. I called at all times of the day, overnight included, and was always connected with a nurse who was directly caring for my dad. They seemed to genuinely care, and I massively appreciated the personal stories and preferences they noted of his. They were sensitive and kind regarding his death. I will say he spent about two months there at the end of his illness, so it was not a long term arrangement, but I have nothing but soft spots and gratitude for the staff.

Rest Haven is a retirement home for the elderly. It is conveniently located across the street from…read morethe York Hospital, so medical emergencies can be taken care of quickly. My grandmother has lived here for years and seems to like it, considering the circumstances. Most staff I've encountered here are pretty friendly. The rooms feel very small to me, especially the 4 person room my grandmother lives in, but other rooming options are available if you have the $$$. They do offer various activities and programs to get the residents out of their rooms at least.