Always pleasant, professional, kind, and knowledgeable. I have never been rushed or placated.read more

Very happy with care and support provided to our own and extended family over many years. Good…read moresize and nice front office staff.

The new facility is so professional yet friendly AND efficient. Been patient for over 30 years and…read morewouldn't change ever. The staff is patient oriented and you feel like family there. Just a plug for my dr Lauren Bieber and the PA Jenn. I am blessed with great health practitioners. Great place. Positive improvement!

Been with them for years and have seen a deterioration of services. Probably will change to another…read moregeneral practitioner.

I'm really disappointed by this practice. I'm pregnant with my first child and I know nothing about…read morethis process. i'm medically very nervous and not a single doctor has mentioned "birth" and hasn't informed me of any upcoming tests that I need to get. They take the heartbeat and leave immediately. I am so lost, scared and alone in this process. I'll be switching practices ASAP.

Dr. Bova is outstanding. He's a good listener and an effective communicator; he explains medical…read morejargon, in Laymans terms. It was my first physical examination with him, and I was extremely satisfied with his care.

Awesome service, super friendly, very helpful! Lisa helped me out even though I was late and went…read moreto the wrong office. I've been coming here for years and am very pleased.

I usually see the Physician Assistant, Heather Coyne but at some point over the years I have seen…read moreall of them. In 13 years, I have never once thought of leaving and going somewhere else. When I first went there I was extremely sick with an autoimmune disease that had undiagnosed by my previous PCP for up to two years despite many visits to the office and ER. On my very first visit with Heather, she knew what I was dealing with and within an hour I was set up to see a specialist. Within a few days I was scheduled for the first part of my treatment and she has managed that as well as other things ever since. Not long after, my children and I were diagnosed with a rare connective tissue disorder that, especially then, was mostly unknown even to physicians. Heather was honest with me from the beginning that we were gonna have to learn our way together and I appreciated that so much. Anytime I learned something new, she's been open to hearing it. It's been a lot of trial and error, but I'm very fortunate in that I haven't had to do it alone because I've always had Heather. I say fortunate because I've met many people who can't say the same. I believe it's because she is humble and when you deal with incurable conditions, lifelong conditions, you'll learn quickly that humility is not an easy thing to find and you'll have to become your strongest advocate. But I know that Heather and PA Cole and Dr. Gold and PA Brandy, they'll have my back. So in my opinion, based on my experience, there is no better practice in this area. The staff is also very efficient and they will come to know you by name fairly quickly. I hope this helps someone

From the owner: Dr. David J. Silverstein Associates has been providing patient-focused, compassionate family…read morehealthcare in Lancaster, Pennsylvania for more than 50 years. As one of the last privately owned family practices in Lancaster County, our physicians and PAs are able to put unparalleled focus on providing high-quality, comprehensive, and personalized care to each and every one of our patients. Our goal is to create a comfortable doctor-patient partnership which we believe encourages better informed lifestyle and health care decisions. This helps patients optimize their long-term health and minimize their risks of developing disease.

Appointments are always at least 30 minutes behind schedule. Plan on that. The office staff is…read morenice.

The physician I saw today and at previous visit didn't seem to recall what he told me was the cause…read moreof my rash. When I told him what he said, he read my chart and there it was. He stated that he doesn't know why he ever told me that. My level of trust dropped at that point. The receptionist never looked at me or greeted me upon my arrival. The nurse was great.

Fantastic place! The doctors and nurses are up to date with technology and are very nice and…read moreknowledgeable. I wasn't made to feel like cattle through a chute. Very sweet front desk staff.

The staff, nurses, and doctor are very kind to work with. I was over 10 minutes late and so they…read morehad to get permission for me to still have the appointment. It was given and I appreciate that!

My family and I, plus our extended family initially, have been plank holder patients with this…read morepractice before it was even Highlands family practice when it was started by Dr Sarah Holt. Dr Holt actually assisted in the birth of my second son, Soon after a reorganization, Dr Grey came onboard and established the Highlands family practice we know today, in the interim since then and now the practice changed slowly over the years -many of the line and staff have been their since the inception-but always kept the patient interests first in their minds, I Have never been run out of an appointment, I have always been well treated, and always had questions answered and timely followups. This practice is what you want your Dr to be. Dr Tammy, and the others will continue to maintain this fine tradition that has kept my family coming back for decades. thx Guys,

Went to them for a while. No problem until I did not respond as expected. Actually threw me out.read more