I stayed here on July 11, and it was a terrible experience from start to finish. The room was…read morefilthy, which is completely unacceptable for a Marriott property. As a Bonvoy member, I expected at least basic courtesy, but they denied my late checkout without explanation. The customer service was rude and dismissive, and it was clear they had no interest in helping guests. Thankfully, I only had to stay one night. I will not be returning, and I wouldn't recommend this hotel to anyone. One star.

An overnight trip with nocomplaints. The lobby was very inviting with a bar and a coffee bar. There…read morewas an area for multiple guests to sit in their own personal bar area and watch TV. The rooms were nicely sized with a sofa in my room. The only thing I wish I had more up was room light options.

The is the best kept secret in Albany. You are likely to meet a rising hip hop star some weekends…read more the owner and his family are top of the line. A must visit for at least a cocktail!

We went to The Vault for the first time and had a mixed experience. The staff was friendly and…read morewelcoming, and overall, the food was decent, although we felt it was a bit overpriced for the quality and lack of seasoning. We started with the Fried Green Tomato and Grits appetizer. It was beautifully presented, but unfortunately, it really needed salt and just wasn't very appetizing to us. We both ordered the steak and fries. The steak was cooked perfectly, which was a plus, but unfortunately, there was quite a bit of gristle. The fries were disappointing--they were cut so small that they seemed overcooked and lacked flavor. That said, we would give The Vault another try. There were other dishes on the menu that looked interesting, and next time we'll definitely order something different. Hopefully, our next experience will be a little better!

This was an ok and serviceable hotel. Decent for a one night say. The staff was friendly and got us…read morechecked in quick. But unfortunately the hotel is starting to feel outdated. The carpet in my room was worn and the lighting was on the dim side. The water for the shower was also not very hot and the water pressure was quite low. I would say if you are budget conscious, this is an ok choice. You get a decently comfortable bed and free breakfast. A good hotel for a quick one night stay. I just hope they take some time to renovate for a better experience in the future.

Came here from Tennessee for a work trip, and as the wife, I spent quite a bit of time at the hotel…read moreduring the day. The front desk ladies were not only beautiful but incredibly friendly--always welcoming and positive, which really stood out. A few of them even helped us find some great fishing spots! Most afternoons they would have koolaid in the lobby. Breakfast was what you'd expect from a Holiday Inn Express--consistently clean, fresh, and well-stocked.. The kitchen staff made a point to greet us and ask how we were doing each morning, which we really appreciated. Housekeeping did a great job, and the hotel overall always felt clean, safe, and well cared for. We truly enjoyed our stay thanks to the friendly atmosphere and excellent service. They have washer and dryer 3.50 to wash and 3.50 to dry. Very reasonable prices

We had the French toast when it was great. Service was very good too. Definitely recommend for a…read morelunch date.

Customer service was excellent. Food is great. A good brunch place if around the area.read more

Awesome aquarium! I live in tally, so I think this is the closest indoor aquarium besides the gulf…read morespecimen marine. I liked that there were also gators and birds to see. I enjoyed this experience so much that I made a whole video on YouTube about the Lionfish that I saw there: https://youtu.be/_x8llaTtxiA

I took my 4 year old sister today, and she absolutely adores the riverquarium! She loves it and…read moregoes all the time! Her favorite animal is the Albino Alligator, which is named "#6 Alligator," well.... my sister named her Luna! And she thinks that Luna is beautiful! She always has so much fun. Although the gift shop is too expensive for so little.

We are Very Disappointe!! I called ahead before making the 40 minute drive and asked specifically…read moreabout the planetarium shows for Today, was told there are several options and the hours of operation, only to find the planetarium shows are Not showing today upon arrival!! My children, particularly my Utistic child who is leaving in a tantrum, are Very upset!!

This is really a local treasure in Albany and almost so obscure. I remember taking a field trip…read morehere as a child, but did not visit again for many years. The last time I was there was a little over a year ago, but I took some pictures and took the time to really look around. They have so many engaging things for children to do. The planetarium is really unique in the area. They have trains in the back and even have large models inside the trains for children to look at (at their eye level too!). They have different exhibits at different times, but there is generally always something interesting and educational here. I remember there being exhibits related to dinosaurs, electricity, and old newspaper clippings all over the place with interesting stories about Albany's history. Definitely worth giving a once over if you're only visiting Albany.

our waiter Jay was great, attentive , friendly and polite. thank you! the steak tips dinner was…read moregreat!

We were passing through Albany for the night and remembered we enjoyed a Cheddar's in another city,…read moreso we decided to stop by. Service was fast and kind. We started with the Wisconsin Cheese Bites which were SO good. Basically like normal Mozzarella Cheese Sticks, except bite sized. Probably my favorite thing about the visit! I got the New Orleans Pasta and my husband ordered the Country Fried Chicken with mashed potatoes and red beans and rice. My pasta was really good, but the sausage kinda got to me after a few bites. You ever try something and it's fine at first, but the more you eat it, you're like, "ummm, maybe not..."? My husband loved the chicken, but was disappointed to see the red beans and rice had bell peppers and onions in it. I tried them myself and ehh, they weren't the best. Maybe we had Popeye's red beans and rice as the expectation. Still, overall a good experience and we'd definitely go back.