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Courtyard by Marriott Albany

2.3 (30 reviews)
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My last stay here... Disappointing
MD W.

I've been staying at this location for many years when I come to Albany, however this is my last stay at Courtyard of Albany. Let's start off with the pricing... This location in the past was always a $99.00 per night stay or 10,000 points. Since the Town Place by Marriott was built, the rate and the category of this Courtyard has increased. But nothing else has changed here or improved. I would say since my last stay the management has not maintained the quality of the property. The young lady that checked us in was very nice and accommodating, but the pool was not working. The bathroom in the room was not properly cleaned and has serious grout problems. The AC unit is very loud and outdated!!! Next time, we will stay at the new Marriott property!!!

Netflix and HBO GO never work
Paul M.

Their theme should be "Pay more and get less!!!" $200 a night for a dated hotel room. The a/c is one of those cheap mounted units. Instead of changing the temperature on the wall, you have to go to the actual unit and try to get it to adjust. TV is the smallest TV ever, I've had computer monitors that are bigger. HBO and Netflix on the TV never work. Internet in the hotel after 5pm is terrible. They hire also has cockroaches as an added bonus! You would be better off staying next door at the Fairfield Inn if you want to be loyal to the Marriott brand.

Mattress room 217
Penny S.

After checking in at the very nice lobby everything went south. Disgusting elevator led us to the second floor frat house. Not noise just filth. Carpets haven't been cleaned in a long time. Walls in the hallway stained with who knows what. Opened our room to be hit with a pungent smell. Instantly knew, nasty,,,just nasty,,,,, better check the bed for bed bugs. That's how I found the mattress stains. Things escalated from there. (See pics) Frustrated, disgusted and exhausted from traveling we simply resigned to go to bed fully dressed. Tried to cut on the TV, didn't work. Final straw, requested a room change and moved. 2nd room was no better but the TV works. So sad for Albany but even sadder for Marriott. This is why my first choice will always be Hilton.

Urine and hair on toilet upon checking in

Nastiest hotel I've been in. No cleaning procedures. Pictures show how I found the room at check in. Ac unit broken and very loud. Very weird smell and best of all- no water onsite at all. In the gym, for purchase. Etc. Management is not on site to take concerns and the front desk clearly seems used to it.

Messy
Joan C.

I stayed here for about a week because I was in town working, beautiful hotel... customer service was really good especially Jasmine she was very professional very friendly every morning when I left except for one particular young women (curly blonde hair) who NEVER acknowledged anyone. whoever was on duty at night always spoke asked how was my day if I needed anything. So that part was awesome! however the housekeeping; one word disgusting!!!! She left dirty things in there instead of replacing it with clean items the bed was not properly made, she empties the trash but he will still trashed at the bottom of it. I've stayed in plenty of hotels and this was by far the worst when it comes to cleanliness in the rooms. when asked if she would please clean the room she seem to have an attitude or maybe she went past my room, whatever the case based on housekeeping alone and when you stay for more than three or four days this is very important ,I'm gonna have to give this hotel a big fat C- Bring your own cleaning supplies

One of the booths in the lobby, at the Bistro

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Review Highlights - Courtyard by Marriott Albany

From a warm and friendly welcome, to assistance getting my expense reports faxed out, and an excellent restaurant recommendation the staff was and is an A+ all around.

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Hampton Inn & Suites Albany At Albany Mall - Meeting Room

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(20 reviews)

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Hampton Inn & Suites by Hilton is located on Dawson Rd in Albany. The rooms are very spacious. My…read moreroom contained a large work desk. Pullout sofa if needed. King size comfy bed. Walk-In shower. Microwave and small fridge. I slept peacefully. Woke up ready to take on the day. I grabbed quick breakfast on my way out. They offered eggs, bacon & sausage. Toast, bagels or Muffins. Host of cereal and fruits. There's a pancake maker and oatmeal. So if you're visiting Hampton Inn in Albany, try out this location.

Booked a room at this hotel to attend a gala (was in hotel less than 24 hours). A very small issue…read moreat check in, but that was remedied quickly and professionally. The hotel is pet friendly, as is the staff. Festive decorations in the lobby (someone was ready for Christmas before Thanksgiving) :-). Our room was clean; decent sized bathroom, though the hotel seemed to be a bit stingy on the bath linens (no hand towels were placed in the bathroom, no extra towels or extra bath/wash cloths). I am sure there would not have been a problem to ask, but it was no big deal, particularly due to our very short stay. The breakfast was nothing to write home about. Typical "powdered" eggs, breakfast potatoes (which were a bit bland); the sausage looked pretty good, but I don't eat beef or pork, so not sure how it tasted. There was oatmeal, cereal, yogurt, bread for toast, and various types of pastries. The staff was super nice, even offering to take photos of my friend and I before we left the hotel for our gala. I would stay at this hotel again.

Courtyard by Marriott Albany - hotels - Updated May 2026

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