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The Bunny Hay Loft

4.4 (16 reviews)
Closed 9:00 am - 3:00 pm

Services - The Bunny Hay Loft

Pet sitting

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2 years ago

Helpful 2
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3 years ago

We've used Dianne so many times and we feel so lucky. Plus we buy hay here.

Helpful 4
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6 years ago

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16 years ago

Helpful 48
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11 years ago

Helpful 3
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10 years ago

Helpful 3
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16 years ago

Helpful 2
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16 years ago

Helpful 1
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15 years ago

Helpful 1
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13 years ago

Helpful 2
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17 years ago

Helpful 2
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15 years ago

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10 years ago

Helpful 3
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15 years ago

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13 years ago

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11 years ago

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Review Highlights - The Bunny Hay Loft

My husband and I have been entrusting Dianne with our bunnies ever since we got them in late 2007/early 2008.

Mentioned in 10 reviews

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iSit and iWalk Pet Services - Tucker

iSit and iWalk Pet Services

(26 reviews)

Berryessa, North Valley

Dave service is excellent for the pet sitting of my 2 dogs while we were on vacation…read more He is very dependable, reliable, very responsible and prompt with time to come to take care of my dogs each day. He also went beyond to offer and fix fix my dog pooper pick up tool when broken without hesitation. He took care my 2 babies twice a day really well and eventually warm up to one of my dogs whom she is a sensitive one to any stranger. He also kept the communication and follow up with me on text messages to keep me informed while I was away which is more comforting. I was very pleased with his service since this is my first time using his service. I'd very much recommend his service and gladly will use again next time I need it.

I had a tenant moved out and they had dogs who pooped in one area of the backyard and the tenants…read morenever seemed to care to clean up after their dogs. I was in dire need of help to remove the multiple dog waste left behind and soon found Dave! I reached out to Dave and he was extremely friendly and professional in catering to my needs! I only had a specific set of time to be available for the job, and Dave was very accommodating! He came on time and was prepared! Before Dave came, I was not able to remove my face mask due to the smell of the dog waste, and after Dave came to clean up the waste, it was spotless. I was able to remove the mask and actually breathe! If you're in need of any waste removal or other pet needs, please consider to reach out to Dave as he truly values his customers and he definitely makes sure to provide professional service when in need. Thank you again Dave! You are a life saver!

Warm Springs Pet Hospital

Warm Springs Pet Hospital

(357 reviews)

I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

The Bunny Hay Loft - pet_sitting - Updated May 2026

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