It's hard to believe it's been six years since Teddy first started going to Lucky Buddies! We joke…read morethat we're one of the "OGs" because we've been with Yesi since the very beginning--back when she was caring for pups through Rover, long before Lucky Buddies grew into the incredible daycare it is today. Watching Lucky Buddies grow has been such a joy, but what amazes me most is that their heart has never changed. Even as they've expanded, every dog is still treated like family. Teddy has been loved, cared for, and celebrated every step of the way, and there isn't a single person on the Lucky Buddies team that I wouldn't trust with him. They've truly become part of our village. From daycare and baths to transportation, check-ins, and walks, they've made life so much easier over the years. But beyond the services, it's the peace of mind that means the most. I never have to wonder if Teddy is safe, loved, or happy--I know he is. As I prepare to move away, one of the hardest things to leave behind is Lucky Buddies. I honestly don't know how I'll ever find another place like them. They've set the standard for what exceptional dog care looks like, and I will forever be grateful for the love they've poured into Teddy over the past six years. Thank you, Yesi, and the entire Lucky Buddies team, for loving Teddy as if he were your own. It truly takes a village to raise a pup, and I don't know how I would've done these last six years without ours.

I would strongly caution anyone considering Lucky Buddies for cat boarding. We used this facility…read morefor years, but our last two experiences were bad enough that I would never leave my cat here again. The cat boarding area itself has deteriorated significantly. On our recent visits, the room was dirty, visibly soiled, and smelled very unpleasant. For a facility that is supposed to house cats for extended periods, I found the condition of the space unacceptable. More importantly, during my baby's most recent stay, he was severely distressed while being handled by staff. When they attempted to put him into his carrier/bag, he defecated on himself and was returned to us covered in feces and visibly shaking. This was incredibly upsetting to witness. Lucky Buddies later apologized and acknowledged that he had been mishandled by their staff. What followed was equally disappointing. Despite repeatedly following up, I did not receive the updates or communication I expected regarding what had happened. While they apologized, there was no meaningful rectification, no clear explanation of what would change, and nothing that gave me confidence that the same thing would not happen to another cat. Poofy is still recovering from what was clearly a very stressful experience. We have noticed behavioral changes since the incident, particularly increased fear around handling outside the home. And now, after acknowledging what happened and apologizing for it, Lucky Buddies has deactivated my account. I find that response extremely troubling. Rather than meaningfully addressing a longtime customer's concern after admitting that their staff mishandled an animal in their care, their apparent response has been to remove the customer. Cats are not small dogs. They require calm environments, clean spaces, patient handling, and staff who understand feline fear and stress. Based on the condition of the cat room during our last visits, the lack of communication despite follow-ups, the handling of Poofy, and the way the complaint was dealt with afterward, I would not recommend Lucky Buddies for cats. We trusted this facility for years. Unfortunately, the standard of care we experienced during our last two visits was completely different from what we had come to expect. I genuinely wish we had stopped using them sooner.

Brought my pup here for the first time to board without any prior experience here since we were…read morelooking for a different boarding place that allowed her to play with other dogs and she seem to have loved it so much she even looked back at the worker to see where he had gone I really enjoyed the tour upon boarding as I am quite anxious and like to know where and what I'm putting my pup through before confirming anything. As unfortunate as the camera situation was, the workers were very accommodating to any request of pictures or videos via instagram which helped ease lots of my worries as a first time dog parent... Next time for any of our trips , we're definitely going to be considering this place again!

I really wanted Red Rover Daycare to work out because their package pricing is much more affordable…read morethan Wag Hotels, and I'm on a budget. I do want to mention that the staff was friendly on each of my accounts. I went in hopeful--the tour was a nice gesture, and I appreciated that they offer cameras for monitoring. Unfortunately, the week I brought my dog in, the cameras were down due to Wi-Fi issues, which I understand can happen. However, my concerns started after the first day. When I picked Maui up, he urgently needed to go poo. After we got home (about a 45-minute drive), he drank almost an entire bowl of water. This made me question whether he was being given enough water or regular opportunities to relieve himself during the day. The same thing happened the second day. When I picked him up, he immediately drank water from a bowl they had outside immediately and had an extremely long pee--lasting over a minute--which again made me feel like he wasn't being let out frequently enough. On top of that, I noticed a very unpleasant smell coming from him in the car. When I checked, there were stains on his chin and belly that smelled far worse than urine. This raised concerns about cleanliness, either in the kennels or play areas (which were not included in the tour). I truly wanted this to be a good, budget-friendly option, but based on my experience, I would rather pay more elsewhere to ensure my dog is properly cared for. Saving money isn't worth compromising my pet's well-being.

We've been a customer for 2 years now and it's always been a great experience. Mo dog loves this…read moreplace and always excited to go back. He recently had a training for his reactivity with Steve for almost a month and Steve did an amazing job! He came out much more calm and easier to manage. We both love this place!

I have been a loyal client of Urban Dog House for almost 10 years. I initially brought my German…read moreShepherd here for training back when it was Cooperhaus, and today, I trust them completely with overnight boarding for both my German Shepherd and my Golden Retriever. They always do a phenomenal job. During a recent 5-night stay, I loved receiving regular digital report cards filled with photos and detailed updates on how they were doing. It brings so much peace of mind. My German Shepherd can be reactive toward other dogs, but the staff handles him with incredible care and expertise. They ensure both of my pups are happy, safe, and well-cared for. I highly recommend Urban Dog House for training, daycare, and overnight boarding. They truly do an amazing job!

Dave is great with cats (and dogs), we got his help with our cat multiple times and was very…read morecomfortable leaving the keys with him for extended periods. Our cat is very shy and timid, some of our visitors never saw her, and she got used to Dave almost instantly, which is a great sign for a pet sitter. He makes sure he knows where everything is and what is the feeling schedule, and also is asking when will we be back so that our cat doesn't stay without food for long. He is using PayPal which is very convenient and we always tip through the invoice that he is sending via email. Quick, easy and all taken care of before we leave. All in all I highly recommend Dave, he's quiet with people but gets along with our furry friends.

Dave service is excellent for the pet sitting of my 2 dogs while we were on vacation…read more He is very dependable, reliable, very responsible and prompt with time to come to take care of my dogs each day. He also went beyond to offer and fix fix my dog pooper pick up tool when broken without hesitation. He took care my 2 babies twice a day really well and eventually warm up to one of my dogs whom she is a sensitive one to any stranger. He also kept the communication and follow up with me on text messages to keep me informed while I was away which is more comforting. I was very pleased with his service since this is my first time using his service. I'd very much recommend his service and gladly will use again next time I need it.

I'm a new client, and was hesitant to let strangers into our home and care for our "children." I've…read morealways had my parents to watch my many & varied animals, but wow, Coree and Wolfgang have given them tough competition! They've been incredibly caring, attentive and professional throughout onboarding and all visits. We've been blown away with their in-home pet sitting services. We have a wary and dog-reactive senior dog, cats (one is deaf), and a bunny. Wolfgang is incredible with all of them, and also treats our home with so much respect in the big and little ways (watering parched plants, tossing garbage in the bins outside, bringing in packages). His visitation notes make us feel so comforted knowing our pets are eating and using the restroom. We always feel guilty leaving them, but I know they're still getting lots of love and attention from an experienced caretaker who also genuinely loves animals. We feel the level of service The Woof Gang provides WELL exceeds our expectations and we wouldn't hesitate to recommend them to everyone.

We are so happy to have found The Woof Gang! Coree set up our first Meet-and-Greet with Wolfgang…read more After his visit, we were 100% convinced that our pup would be in excellent hands. He brought Mark for a follow-up visit, as Mark covers our area and was the primary provider. Mark is so gentle and kind, and you can tell he truly loves animals. During our 3 weeks away, our son was here after work and overnight, but Mark came during the daytime to do feedings and walks. He worked around our schedule, sometimes coming twice during the day. We often have visitors, and our pup is very friendly with everyone, but he has a special love for Mark, as he is always SUPER excited to see him! The Woof Gang is an extremely organized, caring, reasonably priced and trustworthy company. Look no further for pet care in your own home with this top-notch provider. Five stars!

I took my 11 week Beauceron in for his ear cropping and was extremely nervous for the entire…read moresurgery with a puppy that young, but they took amazing care of him and his ears came out perfect! From freshly done to a year old!

I was originally recommended to Dr. Daljit S. Saini by a close friend, so I went in really hoping…read moremy cat would be helped. Unfortunately, this ended up being one of the most upsetting experiences I've had with a veterinarian. My cat had gotten covered in car oil and likely ingested some of it because she was scared and I couldn't catch her right away. By the time I finally did, she had gone downhill. She had lost weight, was drooling, her tongue was sticking out, and her mouth looked burned and ulcerated. I was scared and brought her in because I needed help fast. When Dr. Saini looked at her, it felt like he wrote her off almost immediately. He looked in her mouth briefly and told me it was a tumor and that she would not have a good quality of life. I asked more than once if it could be an ulcer instead, especially because of the car oil exposure and the burns in her mouth, but he still said it was a tumor. There was very little explanation, very little compassion, and no real sense of urgency. What bothered me the most was that I had to point out that she was clearly having respiratory distress before that was even addressed. Only after I kept asking questions did labs and X-rays come up. By that point, I honestly had no confidence in the care being provided and chose not to move forward with testing there. The next day, I took her to another vet. They diagnosed an oral ulcer, not a tumor, and started treatment right away, including IV fluids and oxygen. That was heartbreaking because I feel like her care was delayed when she needed help the most. I know not every diagnosis is easy, and I don't expect any doctor to be perfect. But I do expect compassion, urgency, and a willingness to actually listen when an animal is clearly suffering. I left feeling like my cat was dismissed instead of helped, and I would not feel comfortable bringing another pet here.

Stephen has taken care of my 2 fur babies for the past 5 years or so. He is reliable, dependable,…read moreflexible, and takes great care of them. I would still be using him if I hadn't moved out of the area. I highly recommend him!

Steph is incredible! Super knowledgeable, friendly and took great care of my pet. Really appreciate…read morehis help and highly recommend him

This is long overdue review. Hailey is THE BEST…read more We had a family emergency and needed to travel and our usual doggy daycare was all booked up. Somehow we found Hailey and called her and explained our situation and she accommodated us. Our child, Peter, is high energy dog . She told us to bring him in and she will evaluate. When I brought him in I was worried and had to tell her again that he is high energy to make sure everything would be ok. She met him and took him in and made sure I left feeling confident. She told me if he was uncomfortable she would take him home with her so he would be able to sleep. 100% would recommend Hailey. Outstanding to see how she handles all types of dogs and their behaviors to accommodate them and make them and their parents feel safe.

I am sharing my experience in the hope that it helps others evaluating boarding options, especially…read morewhen paying a deposit to hold a spot. I reached out to Hailey after a positive referral. During our initial visit, she was very professional and helpful, and the facility seemed well run. We ultimately chose a home-based daycare for our 6-month-old puppy and canceled well in advance. In October 2025, I paid a $855 deposit via Zelle to reserve boarding and requested a refund after canceling. After multiple follow-ups, I was told the refund would be processed. I was later informed that the refund had been sent to the wrong person and would be corrected, with a commitment that it would be completed by February 18, 2026. Unfortunately, I never received it, and there has been no resolution since. I've attempted to follow up via phone (calls are no longer being accepted), WhatsApp (messages are read but not responded to), and email, but have not received any response. At this point, I am still waiting on the refund and have had to pursue formal channels to resolve this. I hope this can be resolved promptly.

Arrived before the arrival time, which we appreciated, and were ready to go straight to work to…read moretake our dog. For context; our dog is an Australian shepherd weighing 40-50lbs, doesn't like the blow dryer. Our dog came out looking beautiful, well groomed, smelling fresh, and wearing a cute bandana. We also requested a trim, she has a double coat so they didn't over do it per our request. It was our first time using Wow! My Dog, and the team was great in communicating with us.

Wow! This is hands down the best grooming Winston has ever had! Thank you so much, Patricia, for…read moremaking him look like the cutest little rock star, pumpkin, sweet cake! We have officially found our new groomer. The booking process was super easy too, which made the whole experience even better. I couldn't be happier, highly recommend!