First time customer - Chose Art's based on online reviews. Went in thinking I needed a fairly…read morecomplex repair and they assessed and determined I needed a less expensive repair. Will definitely return here.

I have had my vehicle serviced at Art's automotive twice now. Both times the service was quick,…read morefriendly, and for the first time in a dozen years of maintaining my older vehicle, I have found a repair shop that is fair and honest. No up-selling or gouging, just straight up good workmanship. I just had them clean out the drains for my sunroof which were very clogged with leaves etc., and they did it for free. I wish I could give them an extra star. Can't recommend Art's Automotive enough!

I gave the batons over to The Hubs as the designated car maintenance person several years back. He…read moretakes it to the dealership shops and maintains the car. A recent trip to Whistler was an eye opener: one of our tire was popped and needed to be patched, and there was a funny sound when starting the car about to drive home on Sunday. By Tuesday of the same week, The Hubs said he can barely start the car. He took public transit to work while I looked for an auto shop to take my car in for the day. Called a couple of shops and they are full for the week. I randomly searched and came across this place on Google that is tucked away in the end of a long brown building. Walter picked up the phone and was genuinely concerned about my car and whether I can start it. He asked me some great questions that should be easy to answer, but I have no clue since The Hubs handles the maintenance. Walter was very patient with someone that has minimal knowledge about their car and gave great instructions to explain how to get to the shop and what to do once there. Once I figured out how to start the car, I drove over and drop off my car with Walter at 12pm, who also asked me if there's anything else they need to check for me. Informed him of the tire problem and he said he'll make sure someone take a look and torque it as well. Walter called at 2pm and let me know the diagnosis and what is needed to be repaired. Turns out battery is end of its life and needs a new one. Also, my tires are getting bare and needed some new treads - Walter said he can find and give me a few options. By 3:30pm, Walter called back and said the car is ready. Made my way back and explained the what they have done, how much it costs and also the tire options. The price is fair. I feel assured by their level of service and knowledge. I'm very glad I stumbled upon them. Overall: Walter & team is great. I have a great service, fair prices, and I will take my car to service there again.

Peter and crew have been my families go to mechanic shop for years now. Never had an issue that…read morethey couldn't handle. From routine maintenance to complete overhauls, everything is done correctly, and timely.

I took my Audi Q5 to Freds for an oil change and because my engine light was on. I had previously…read moretaken it to the shop at the dealership that I purchased the car from and they advised me that the o2 sensor needed to be replaced for $400+. I opted to wait and based on my girlfriends recommendation, I took it to Freds. Fred's did their own diagnostic and confirmed the same issue and rather that trying to sell the work, they called me to say that the part is under warranty from Audi and to take it back to them for free replacement. Now that is customer service. I will now be taking all of my cars to Fred's. Ps. It would be nice if they washed and vacuumed your car, but I'll let that pass for great customer service any day.

Fred's - your kind honesty (restored? no,) give me faith in automotive humanity. May you be booked…read moresolid for eternity. I write this review in full knowledge that I am bumping myself down in scheduling an appointment as the word is already out about how honestly and efficiently you run your decades old business.

Joe is possibly the most honest mechanic in Vancouver. He always does exactly what is required and…read moreno more. He's a blessing for the community. Always reasonable. Always reliable. 10 stars!!!

When I first came to this shop, it was still at the Shell station at Main and King Edward. It used…read moreto be run by two guys but I think one of them retired years ago. It is one of the rare simple, honest and reliable car repair shops that you tend to think only exist in fairy tales. Finding a place like this eliminates the stress and aggravation of dealing with the usual upsells. It just makes your life easier.

They are not the friendliest place in town. They are professional mechanics and work very…read moreefficiently, no time for nonsense. The workmanship has always been right on. Be respectful and you have nothing to worry about. A very reasonable value for your money. Saves me a fortune compared to my dealer. They have my 22 year old Mercedes 500SL car running like new.

A very good shop. They work efficiently and with quality, understanding what needs to be replaced…read moreand what can wait for now. The location is also very convenient.

HONEST honest honest. Ken is just that. No nonsense inspection on my US spec Toyota MR2 Spyder…read more Failed the first time expectedly, after I fixed as per his recommendation (exhaust leak & serpentine belt) passed it with no issues. If you're looking for an honest inspection of your import car look no further & give him a call. He hates the accolades but I can't help but praise him for one less pain in importing my dream car. Excellent experience.

We just moved to Vancouver from out of province and needed to get our car inspected. You could tell…read moreKen cares about his customers and about the integrity of his business. He didn't push anything on us and was great about the inspection. I would definitely take our car back should we need further work.

Whoever answered the phone answered "Hello" which made me think I had the wrong number. I asked if…read moreI could get booked in for a diagnostic and he asked me some basic questions. I responded and he laughed a little and said "I'm kind of busy, sorry." I don't understand this interaction really, I'd asked if I could schedule an appointment which would have meant next available. Really weird.

Allen is very personable and knowledgeable. I'm very happy I found him. He helped me over and…read moreabove to fix my car and also was accommodating. I noticed other customers there were happy ones as well. And he remembered my name! That's talent!

Great service and great owner (John). Within minutes of pulling my car into the shop John had taken…read moreit for a test drive and diagnosed the problem. The price was both fair and affordable. I will definitely be taking my vehicles here in the future.

1st time here. John was great. Attention to detail. Explained and showed me everything on the…read morecomputer and underneath the car on the hoist. also provided a workaround cheaper alternative to my exhaust problem. Very impressed. Will be coming back here again!!