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The Brick and Mortar Cafe

5.0 (5 reviews)
Closed • 7:00 am - 5:00 pm

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5 months ago

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2 years ago

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1 year ago

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2 years ago

Beautiful cafe with great pastries and espresso. Food looks good too but I didn't order any.

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2 years ago

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Tropical Smoothie Cafe

Tropical Smoothie Cafe

3.0(33 reviews)
1.4 mi
•$

Omgggggg Like I've…read morebeen on this earth for many many years and never have I tried anything as delectable as the Totally Green!

I have been a very loyal customer of this Tropical Smoothie Cafe and order here several days a…read moreweek, often nearly every day. Unfortunately, today's experience has seriously changed how I feel about this location. I placed my usual order in advance--a Detox Island Green. When I arrived, my sticker was on a completely different smoothie that was cream-colored rather than green. That's fine, no big deal. Restaurants make mistakes. But the response afterward was really unacceptable. When I pointed out that the drink clearly was not mine, the staff seemed annoyed rather than apologetic. They agreed to remake it, but the entire interaction felt as though I were inconveniencing them for asking them to correct their own mistake. When the replacement was ready, the employee walked past me, placed it on the shelf directly in front of where I was standing, said nothing to me, and walked away. I was bothered enough by the unnecessary attitude that I called the store afterward and asked to speak with the manager. I explained what had happened. The manager's response was simply, "Okay," and then he ended the call. No apology or concern. Nothing. That was actually more disappointing than the original interaction... A simple "I'm sorry about that, we'll remake it for you" would have resolved the entire situation in seconds. Instead, I was made to feel as though I had done something wrong by expecting the smoothie I ordered. For a customer who has supported this particular location extremely frequently, this is a poor way to handle a very simple situation. Until the customer-service culture at this location improves, I would recommend choosing another location.

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Tropical Smoothie Cafe
Tropical Smoothie Cafe
Tropical Smoothie Cafe

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Mr Smoothie Juice Bar - Inside

Mr Smoothie Juice Bar

4.6(23 reviews)
75.5 mi
•$$

My new birthday wish is to be able to afford getting their fresh juices every day or whenever I…read morewant it. It is a little on the pricy side BUT you can't be cheap when it comes to quality food/drinks. For juices, I get their Cleansing Green it is amazing! I don't know what kind of magic they mix in with their juices but it doesn't taste grassy at all - unlike most of the veggie juices out there. For smoothies, I love their Green Machine. You get so many options as far as add-ins and they can make it completely customizable to your preference. There's quite a wait and it takes them 15-20 minutes to prepare each order. But trust me, it's worth the wait! That reminds me, tomorrow is Friday and that means $4 smoothies!!! You know where I'll be.

A year ago I called Mr. Smoothie to have two smoothies created by one of the employees that would…read morenormally make them for me, as I was a frequent returning customer. After I asked if the employee was there the manager quickly (and very rudely) took the call and tells me the employee no longer works there and asks me to stop calling as he hangs up the line. In my confusion, I called back to try to find out exactly what was going on and what I had done to deserve such treatment. Twice my call was sent to a voicemail that was full. Although I still do not understand my experience and treatment from that day, I can undoubtably say that I will not give my business to an establishment that treats paying customers the way I was treated, without any reason or explanation. It was highly unprofessional and bewildering to say the least. Customer service is/was horrible, I will not return, and I do not recommend.

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Mr Smoothie Juice Bar
Mr Smoothie Juice Bar - 1. The Butter Cup Smoothie

1. The Butter Cup Smoothie

Mr Smoothie Juice Bar - The Butter Cup Smoothie

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The Butter Cup Smoothie

The Brick and Mortar Cafe - coffee - Updated October 2026

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