Very happy with this cobbler shop! The quality of work is excellent. I've had purses and shoes…read morerepaired and upgraded, and it's always a pleasure to deal with the owner, Roger. He has very fair pricing. His attention to detail and craftsmanship are those of a seasoned cobbler. The shop is well-equipped with all the necessary machinery. He even makes custom cowboy boots! I am very happy with his work.

I came here because my husband suggested the place. He had taken pairs of shoes here before…read more I needed two pairs of shoes to be worked on. I loved both pairs of shoes that I brought in. One is an ankle, leather boot, which the heal/sole was beginning to separate. The other pair was also ankle height, but a suede type (wallabe style). The sole half way separated. I wasn't pleased with the type of customer service from this owner. He showed no customer service manners during my drop off and pick up visit. I looked at the boots quickly and saw that the sole were intact. When I arrived home and looked at the boots later. I saw one pair how the glue was not wiped up completely. After wearing it a week I looked to see how the sole was doing and I could see a slight separation. I didn't expect this having to pay $40 for each pair. I used Gorilla glue to fix the problem. I should have done the work myself.

Excellent! gosh, I didn't expect the boots to come out so great. I have a pair of Cole Hahn boots…read morewhich I needed for a business trip and comfort, they are probably seven years old, but because of the degree of walking during the day at a convention, I prefer to wear a comfortable shoe and wear a dressy shoe at night. I'm so excited because they look almost new. highly recommend.

Disappointed to say the least. Wanted to find a local climbing shoe resole shop to support local…read morebusiness. This doesn't cut it, better off sending it out. I showed my friends at the gym and they concluded the same right away, poor job. Last time I had sent my shoes out to a place in Tustin (Yosemite Bum), the pair came back looking just like new. The shoes I received from Foot Depot look sloppily done and rough. The rubber doesn't come close to matching the previous rubber at all nor the style of shoe. Maybe if this was a cheaper option, it would be ok but I paid more than I would have sending it out for a worse job. The only thing that was good was it was a quick turnaround which turns out didn't make up for the rest of the work. TLDR: send your climbing shoes out to resole even if it'll take longer to get them back. This wasn't worth it on so many levels.

I have a leg disease that makes my legs swell a lot. I don't fit in normal shoes, so I brought them…read moreto Aaron and he did an amazing job. He added leather and laces on the back so they are adjustable and fit me like a glove no matter how much my legs swell. He even saw me struggling to zip them up and put on a zipper extension. He was the sweetest guy, wished me a happy birthday, and did SUCH a great job. He got them done way faster than other places so I would have them for my birthday, and worked on his day off to get them done for me. FANTASTIC cobbler!!!!!!!!! I cannot recommend him enough!!!!!!! Thank you Doart!!! ------------ Tengo una enfermedad en las piernas que hace que se me hinchen mucho. No me caben los zapatos normales, así que se los llevé a Aaron e hizo un trabajo increíble. Les puso cuero y cordones en la parte trasera para que sean ajustables y me queden como un guante, sin importar cuánto se me hinchen las piernas. Incluso me vio luchando por subirles la cremallera y ponerles una extensión. Fue un encanto, me deseó feliz cumpleaños e hizo un trabajo estupendo. Los hizo mucho más rápido que en otros sitios para que los tuviera para mi cumpleaños, y trabajó en su día libre para que me los hicieran. Gracias mucho!!!!!!!!

Service: nice & friendly Quality: Good…read moreValue: $56 for 2 bottom tips for my boots. Seemed expensive Noteworthy: they charge 3% if you use credit card & request a tip like a restaurant, 15% bring the lowest. I was happy with the work but the extra charges are a turn off but if I do, cash only!

Natalee and her co-worker were both professional and very helpful. Great service here with any…read moreemployee. Always willing to help or resolve issues with boots.

High end product with top-notch staff. From now until I retire, this is where I'll buy my work…read moreboots. Great experience.

Was referred to them by a friend. Quality of their work was great. Just wish they were closer to my…read morehome & their hours were a bit longer on the weekends.

I trusted them with three pairs of my Loro Piana shoes, and all of them came back ruined. The blue…read morepair now shows red undertones, and the rest are completely uneven in color. If they weren't capable of fixing them, they should have been honest instead of making things worse. I didn't ask for compensation, and I didn't raise my voice, but I sincerely hope karma balances this out. Absolutely horrible experience -- do not take your belongings there.

I am a long time resident of Coronado and have been a faithful customer of Luxury cleaners for some…read moretime now. They ALWAYS greet me with a smile and a hello and my clothes are ready exactly when I ask for them...BUT first and foremost I want to share that my daughter's wedding dress was just completely cleaned and repaired and it looks amazing! It is a gorgeous satin dress that is a one of a kind and the train not only had to be remade, but it had to be taken care of very delicately!!! Luxury took care of us and we are thrilled. I highly recommend Luxury cleaners not only for their personal touch, but for the excellent workmanship when it comes to sewing and alterations... you will not be disappointed. Warmly, Lyndsey

I had two flower girl dresses repaired here. After some brief miscommunication with the girl who…read moreworks the front desk I spoke with the owner who helped make things right. The dresses were not in great condition when I brought them in, but she cleaned them up to a pristine condition. She repaired what she could, and offered solutions to fix what still needed to be done. I will continue to support this small business as they take pride in their work.

The store owner was warm, friendly, and trustworthy. Most importantly, the technician was extremely…read moreprofessional -- his skills are top-notch. A corner of my bag was worn, but it looked brand new after being repaired. I also had my crocodile bag maintained there, and it came back shinier than before. Highly recommend!

From the owner: Hi, welcome to Queen Ma!…read more Here at Queen Ma, we value your experience, making us the best choice in Southern California. We offer a variety of products and services, including consignment, luxury bag repair, shoe repair, belt repair, car door repair, and leather repair, just naming a few! We also have an in-person store in Irvine selling many luxury goods from top brands like Channel and Hermes, plus many high-quality Tyvek and silk inner bags to organize and preserve your designer bags. Visit our website for more information or reserve an appointment in our store for consultation.