Fantastic dealer to work with!…read more I had the pleasure of dealing with Troy, Andy, and Kathy in a recent purchase. Buying a vehicle across the country without ever seeing the car was a bit nerve-wrecking; however, the team gave me every record to buy with confidence. Extremely friendly staff and incredibly easy to work with. I would definitely recommend working with Luxury Motor Car Company!

Long story short: I bought a performance vehicle that ended up having $6,000+ worth of issues,…read morewhich means either the dealership knew about the issues and sold it to me anyway, or, they have a terrible inspection team that somehow missed all of these issues. Neither explanation is the kind of dealership you want when looking for a luxury or performance vehicle. Or any vehicle. So. I bought a car from this dealership less than a month ago. Both Chan and Buzzy were very helpful and serviceable. They both were willing to meet me after hours to help me buy this car. Because I really wanted this car. I am a 34 year old female buying a 397HP manual transmission for the first time. It meant a lot to me. The first day I went to see my car, I noticed the tires were missing chunks. I brought up that the tires were missing chunks, and Buzzy was immediately startled and apologetic. Someone had curbed the car. He had not noticed and he said he would absolutely bring it up to the shop. My boyfriend took a look at the brakes and said the brakes were shot, too. Again, I was told those would also be looked at for safety. We three sat down for awhile and I asked why this car had been on the lot for almost 50 days. It's a 2019, turbocharged Golf R. It's beautiful. I was told, "I don't know." "Okay, well. Why'd the previous owner sell it?" "I don't know." Hm. Well, maybe that's the truth. After some talk, I said yes, I would buy the car, IF the tires and brakes were fixed. Those were the things I had noticed, those were the things I wanted. No one wants to buy a new car with chunks missing out of the tires and also immediately have to drop a couple hundred bucks to get a brake job. The next day when I am prepared to purchase the car, I was told "neither item came back as a safety issue" and they were not fixed. Well, okay. So I asked if they would subtract the cost of those repairs, but they would not. I was told, firmly, regarding the price, "Layla, it's an as-is car." So they wouldn't work with me on price and told me the tires and brakes weren't bad enough to be repaired. I believed that. I believed them. I bought the car. 3 weeks later, I have to take it to a shop because it starts leaking coolant. Leaking coolant means the engine will cook- it is a huge problem. I get a call from the shop where I had dropped it off and they ask if I know about the tires and brakes. I say, "What...about them?" They say, there are literal chunks missing from your tires. The tread is shot. You've got 0/32, 0/32, 3/32, and 3/32. And your brakes, the front brakes are at 20%. The rear brakes? 10%. Great. The two things I had asked for. The exact two things I asked for and was told were not a problem. I would then take the car to the dealership because of the leaking coolant problem, which was a $1,300 fix. While at the dealership, one of the guys tells me the rear differential clutches are stuck together, causing the car to bind up and be stuck in AWD. It's a $3745 fix. Here's the thing. I don't mind about those two insanely expensive fixes. Sometimes you buy a car, and if you can't do your due diligence inspecting it, it's your gamble. I accept that. So I reached out to the dealership, and I was like, "Hey, I'm giving you the benefit of the doubt that you didn't know about the coolant leak, or the clutches, and that all sucks that I was sold such a problematic car and these items were somehow missed in your inspection.....but can we negotiate on the tires and brakes that you told me were not an issue?" I reached out twice. They didn't respond. Nothing. At least a "No" or "No, sorry" would have been nice. Well, not nice. But...something. Unfortunately, I've got $6,500 worth of repairs...And yet, all I wanted, all that I am asking for is help with the tires and brakes. Some sort of negotiation. That's it. Thing is, I realized later than I should really ask for all of it. Because as I was wondering about how there was so much wrong with my car, and how did they not know? And how had it not sold.. It occurred to me: the car I bought is a Volkswagen. Luxury Motor Car Company, their shop, is next to a Volkswagen Service center. Next to, as in, they share a parking lot. I'm pretty sure they knew everything. And if they truly didn't know, then how good is their inspection process? Because the way I see it, there's two options here, and neither are good: either they missed thousands of dollars worth of repairs that my car needed, or they lied to me about it. Not exactly the place I would want to buy a luxury car from.

Simply top notch experience buying remotely from NH…read more Noah Oglesby and Mgr. Brittany Holscher were excellent at all points in the process. I highly recommend them, and would buy a vehicle in the future.

Great experiences at Cincinnati Mini. I purchased my used Mini not from this location but they have…read moretreated me kindly and have gone the extra mile. They also know their stuff and care about your car. I would recommend them for service for sure. The only issue I have had is when you call and you can't get an agent on the phone they never call back. I know they are busy and might be hard to get everything done so it takes a little more work sometime. Not a huge deal but I appreciate their hard work. With that being said I love my new Mini. Great car!

We were looking for a cheap and reliable car. We checked out the cars at Cincinnati autohaus and…read moremanaged to find an absolutely perfect car. Well maintained, clean, even all the little bells and whistles still work. It needed a new battery, which they threw in for free. When you buy a cheap used car, it's a gamble. We were grateful that Faleh was upfront about the risks and didn't pull the "used car salesman" stchick.

Faleh and Cincinnati Auto Haus literally saved my life last week. I had a wobbling steering wheel…read moreon a Saturday night at 7 p.m. I was back in Cincinnati for a short visit. Faleh immediately and kindly assessed the situation over the phone and opened the shop on a Saturday night to fix the problem when he realized it could be serious. (although he had a prior engagement and plans with the family) My car issues turned out to be a threaded tire with a worn out belt. If it weren't for Faleh I would have either had to stay another night in Cinci or driven with a damaged tire with detrimental consequences. If you need a car or if you need to get work done on your car, do not think twice. Go straight to this place. Faleh and the team will honestly assess and address the issue. Great service. Reasonable prices. They go out of their way to help if they can. I just can't say enough good things about Faleh and the team at Auto Haus. HONEST Genuine Esperienced Service. Thank you, Thank you, Thank you. Thanks again for everything. And God bless you.

Great place to service your vehicle or buy a car!…read more I live out of town but make a point to take my car (which I also bought here!) here for oil changes and other servicing. The service here is wonderful, they are very efficient, very friendly, and make for a comfortable car servicing or car buying experience. I will continue to make a point to bring my car here because I know I will get great service time and time again!

Purchased a 2006 Buick Lacross w/ 32k miles as is...no problem. But when you discover they deleted…read moreEVAP code that only occurs when tank is under 1/2 , when I wash/wax car & deep scratches in drivers corner emerge from a temporary cover up detail job just these 2 issues kills resale for honest guys, there's more but these were the big ones they knew about & sent me on my way Buyers beware these guys are slime!

We stopped in because we've been thinking about buying a Tesla model Y…read more Yup, we bought one! A red one! Model Y Premium. The staff were all very informed and helpful. Then we (actually the car) drove to the Meijer's charging station and back. We were hooked! We financed it at 0.99% even though we have money to buy it, that's such a cheap rate! And I got $500 off for being a veteran! Great experience, it gets a bid recommend!

First impressions are everything. This is possibly the WORST auto purchasing experience EVER. Came…read morein on a walk in for a demo drive. A smarmy old car salesman was all, "if you drive it,you will buy it". He told me it would be 30 minutes and I could go in the lounge and they would come and get me. 40 minutes later (10 minutes after my scheduled demo) I headed to the front to see two people starting a demo. They decided to skip me. There were plenty of people there and only one person that worked there. She saw me as I was walking out in a huff and I told her that no one came and got me and the people just left for the demo came in after me. She said she looked for me in the lounge and missed me. (She never saw me before). I am a huge guy with tattoos and a big white beard so if she knew me, she would have saw me. So first impressions: smarmy, uncaring, and liars. I guess I will buy a MachE or an Hyundai.

I bought a car for my son in North Carolina (I live in California). The car had a great rating and…read morewas considered a great buy from Autoguru.com, so I blindly purchased it. Inevitably, I gave them wrong information and screwed up the title before receiving it. They jumped thru so many hoops for me and made everything right, and fixed everything. At the end of the day, the car was impeccable, and incredibly, their service was better. Thank you TROY and MONTI!!!! All the best, Dave C

From the owner: There's just something about a sleek new luxury car that charms people. If you're chasing that…read morehigh, reach out to Monti's Auto Center. We offer luxury vehicle sales in Cincinnati, OH. Our inventory includes everything from Ferraris to Lamborginis, in a wide range of colors and models. Customers from all across the world come to Monti's to browse our exceptional inventory of wholesale luxury vehicles. We also pride ourselves on our excellent customer service. The minute you walk in, our customer service team will be by your side, ready to help with any of your questions or concerns. Ready to find your new dream car? Contact us today.

Ray was very polite and professional and helped us get in a car the same day. We bought a 2017…read moresubaru outback and had some bad experiences with other dealers in the surrounding area but were pleasantly surprised with the staff's attention to detail and kindness. A month or so later, no issues at all with the car. K.C. helped us with our financing and spelled out everything in simple terms and walked us through our options. Will definitely be returning in the future for our next vehicle.

Good service, I bought my car here years ago. I was only in for oil change. Fast service with an…read moreappointment. The staff nice, friendly and they are like a family. Bonus as you can see from picture , sweet pooch keeps you company while you wait.

I was looking for someone to service my 1927 Dodge Brothers Fast Four. I searched and found most…read morewanted nothing to do with the car. I email Sam on Saturday figuring he answered back during business hours during the week, he called me, and we talked for about 20 minutes, and he asked if he could come over and look at the car to help pick the right path. He showed up on Sunday, spent 2+ hours checking things out and trying things. he recommended I drop the gas tank, get it cleaned and coated and flush the fuel system lines and change the fuel filter. I did that and the car runs great for a 95-year-old car. There is some other work that needs to be done and SAM said he would recommend people if he can't do it. Thanks to Sam, I have a running 1927 Dodge Brothers Fast Four. Honestly, you don't find service like this very much. He treated me as part of the family. I recommend him to everyone I talk to that needs a mechanic, and a few that were not even asking for one. It is so refreshing that Sam talks with you and down to you. I was a mechanic and still play and do some of my own service work. Most mechanics still talk down to me and think that they can BS someone. Not, Sam, he is honest, straightforward forward and a breath of fresh air. He will be my servicer for my 1927 Dodge Brothers Fast Four and other vehicles.

These guys are fantastic. Sam helped me investigate a used McLaren purchase and found problems that…read morecalled it off! A godsend!!!

The best car buying experience of our married life (22 yrs)!!…read moreI asked for more details on the job da pilot on their lot. It was texted to me within 5 minutes on Sunday evening. This morning , Monday, at 9:30 Michael from the shop texted to see if there was any additional info needed. I simply asked to drive the car this afternoon. He set it up and Jordan then contacted me to let me know he would handle meeting is today at 4. A nice leisurely test drive and less than an hour later we purchased the car. We simply talked about what we needed them to do and offered a reason me price. Jordan assured us our requests would be carried out and we agreed on a fair price! It was that easy! We even were serenaded while we waited! The bonus is that my husband didn't break out into hives like he usually does! And we didn't feel like we needed a shower after dealing with them. I could not believe how easy this was. When we are ready to buy our dream Mercedes we'll return to MBCincy and work with Jordan Moore again. Thanks guys for a great experience!

Was buying a Car for my Mother in Law and we were working with Audrey. Audrey sent me this message:…read more "I just got off of the phone with her :) she is so sweet. She is looking for a ride today she said and we agreed that if she could not come today then I will put a hold tag on the car until Monday. I understand it may be hard to get a check from the bank today. I hope this helps! ?" Then Audrey sends me a text stating the car sold on Monday. Avoid this dealership at all costs!!!

We were passing through Cincinnati and realized the alternator needed replacing. Based on the…read morereviews, we picked Dave's. He was able to get us back on the road for a fair price. Wish he was closer to home for the future

I discovered a nail in one of my tires and needed it checked out quickly. I reached out to Dave's…read morebecause of the great reviews--and because it's super close by--and I'm so glad I did. The owner was incredibly responsive, even on a Sunday. I needed an appointment ASAP, and he worked me into his already busy Monday, keeping me updated while he was out on a towing job.He patched my tire in under 10 minutes and charged me well below typical prices. I've officially found my go‑to "car guy." Excellent communication, honest work, reliable service, and very affordable pricing. Highly recommend!