Horrible staff service. I came here to give plasma because I need help to pay for school. I…read morementioned I took Adipex before and mind you it's been since 2020 since I took it. They tell me I can't give plasma until I get a paper filled out. I asked if the place doesn't fill it out since it's been so long then what's next? The girl told me that I must be doing illegal drugs then if I don't want to get it filled out! Like wtf! Like maybe they have a whole bunch of crack heads that go here or something but I need this money for school and Anyways how the fuck will somebody just straight judge you when they don't even know any of the facts to why I came Here! Their videos are always saying they need plasma to help people but obviously they don't need it that bad.. but I get the paper filled out and the place faxed it over and I called Biomat and they said they did not get the fax. I go back to the Aspen clinic to get the paper I dropped off and I return the paper in hand and they had the nerve to tell me they can't take it from me that it has to be faxed. Like why?! I have the damn doctors signature on it and they can literally call them if they think it was messed with. Worst experience ever. Even more, when I came here the first time a manager that was doing my head to toe check off told me if I refer somebody I get another $100 added to my card. I had 2 people go in to refer my name and when I asked them where is my referral money they tell me that I don't get it!! Like wtf so who took my referral money because it wasn't given to me. This place is straight a joke

I really hope that your operation Praises their associates that do their job well and genuinely…read morecare about the donors. Today, I would like to recognize the 3 individuals that I had the pleasure of coming in contact with on my visit. I want to Thank each of them, and hope that they get recognized in front of their peers. 1st- The nurse, very polite kind and considerate, I wish I had gotten her name. Thank you 2nd- THE Vitals check in associates (I can't recall her name) she was in booth #2. Very friendly, caring and compassionate about her profession. Thank you And they say that you save the BEST for Last. 3rd- Ms. Bri, my phlebotomy technician. One of the Kindest, Caring, Genuine, Knowledgeable and Compassionate staff member that I have had the pleasure to meet today. Although I was unable to donate due to my veins, she absolutely made me feel awesome. Bri, I personally want to thank you for not making me feel like just a number or another donor, you made me feel like a person, a friend, a human being. Thank you so much for your sincere kindness. I appreciate you for that. Please recognize each of these staff members.

Great staff, quick service , informative staff & highest For new donors ! $100-$125 first 5…read moredonations if complete in 30 days !

Hi iam a donor at biolife and from my experience i was so pleased by Ms. Kaleena Wright she kind…read moreand patient and went above and beyond for my care thank u kindly for your help..Mrs.Stephanie Mosing. I would recommend any one to come here!

Referred to donate plasma here by a friend and so happy to now be a regular! The app is super user…read morefriendly to schedule appointments, and upon entering, there's a front desk with staff who have all been super nice and helpful in the two visits I've had here. If you decide to go, please mention "Patricia Spears" referred you as they are great with referral bonuses. ;) The process is pretty seamless as far as I can tell. I scheduled my initial appointment through the app and have continued to schedule my followup visits just as easily. For the first visit, they start by setting up your account in their computers, then there's a thorough computer questionnaire, finger prick to check your blood, then assessment by a nurse. If all approved, you wait for a chair to become open to donate. All flowed pretty well! Overall, very clean and organized with very helpful staff. They set you up with a debit card for your earnings, so that's a sweet perk as well. I read the other reviews on Yelp but had only great experiences so far. Perhaps they've made some changes.

With a critical shortage of blood seemingly looming all around us, I try to give as much as I am…read moreable to. Due to some health reasons, I had to take a hiatus from donating, so they respectfully suspended my contact information during that time. Upon being cleared to give again, they provided information on how to reactivate it. I have always been treated with respect and care by Vitalant staff. I have gone to the location to give several times, and absent one experience, I have always found the staff professional and easy to work with. My negative experience was surrounding a manager scolding an employee for a brief error, and the scolding was in front of me, thus causing the phlebotomist to be a little flustered. I was contacted and informed her of my view that this was unprofessional and disruptive, and she simply did not care. But aside from that one person, everyone else has been a joy to work with. Currently, due to a probable computer overheating issue, the building is closed because of a fire. Thankfully it was seen and no blood was lost. They are operating outside and in their mobile units. Most recently, i gave in one of their busses at work. Staff was easily able to handle the fluctuation of people, explained what they needed, the sticks were painless, and we were in and out with no issue. Please, if you are able to, be a donor. Some blood types have only a 1 day supply on the shelves... give life!

They just got a new system where you do your health review online before you come to save you some…read moretime while you're there. So that's helpful. The staff is friendly and informative but they seem to not have a handle on others time. I usually go on my lunch break but they go slow and I have to wait 30 min after my appointment time before they called my name but at that point I had to leave because I would be late for work. So nice clean people but I have to go back to work!

If u need a quick $100 in less than 3 hrs!…read more Very easy & helpful ! Plus you can go twice a week!

While service is still great, they have slowed down a bit with this new staff. I find myself…read morewaiting a bit longer than usual now and don't get caught up with new donors! Extra wait.

This is an amazing facility, The workers are super nice and make you feel right at home they talk…read moreyou through the entire process so you know what is happening and nothing is a surprise and they also check on you regularly to make sure that you were comfortable

Lots of experienced phlebotomists have left. Inexperienced and unprofessional ones, they need to…read moreget rid of them, as they affect donations.

Absolutely awful experience!! They left the tourniquet on…read moremy child's arm for the entire donation, and then argued with me when I told him if that was not appropriate. Two weeks later, my daughters arm is still black and blue and swollen and when I called, they continue to stand by the fact that you do leave the tourniquet on the entire time of the donation. My child has numbness in her hand now, and the vein is blown out, proceed with caution if you go here. Absolutely inexcusable!

I'm not going to say that I enjoy my visits here, because I don't enjoy the process, but it's not…read moreall bad. The staff here is friendly and gets the job done quickly and efficiently. I've donated at the Blood Center and at a few different off site locations. My latest donation was at Lakeside Mall. I happened to be there and the giveaways were pretty cool. A Tricentennial TShirt?! I'll take it! A box of Russell Stover's chocolates?!? Yep, that's me! The brick and mortar location is sort of dingy looking, but it's clean. There are drinks and snacks for you after you donate. Take advantage and have some to ward off any lightheadedness. The phlebotomists here know what they're doing, so follow their instructions if you're a first time donor. They won't steer you wrong. I feel like I'm giving back when I make my donation and always hope that if i, or my family is in the situation to need blood that it will be available. Bravo to these folks for doing what they do and helping out the community.

Wonderful doctor, the best! Have not found a replacement for this top allergist! So terribly sad he…read moreno longer practices.

Today we met MIA. My son was scheduled for an allergy prick test. He was terrified to give…read moreblood. Mia was amazing. She let him have his moment of denial and then talked him through the entire process on his level. She was so patient and kind. Never did she get frustrated with him or the fact that he was scared. He left smiling. When we got in the car he said, "she was the best". Thank you Mia for being so patient in such an impatient world. Jamie and Landon