The South Coast Shutter and Shades Team of Donna, Francisco, and Luis provided stellar customer…read moreservice and expert installation of the beautiful shutters and pull down solar shades. It is a pleasure to work with Donna and her team! Your superb services will be sought again in the future. Huge thanks!

I needed blinds for my office space and South Coast Shutter and Shades were great! The install was…read moreexact and timely. Communication was timely and available. The enthusiasm for the project was appreciated too. I'm so glad we found these guys for our space as a buildout is so stressful, anyone who can make it easier is so appreciated!

TLDR: Future customers should be aware that if they are seeking multiple bids, conducting extensive…read moreresearch, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors. During our consultation, I felt uncomfortable with how defensive the conversation became when we discussed obtaining multiple bids and comparing options. For a project of this size (34+ windows), I believe it's reasonable for homeowners to ask detailed questions, compare vendors, and carefully evaluate products, pricing, and installation approaches before making a decision. Rather than helping us understand the differences between available options, the conversation felt increasingly tense and dismissive, particularly when discussing our use of AI generated visuals to help refine the design direction we are trying to achieve. After scheduling a consultation, Gina later that same day decided not to take on the project, which is certainly her prerogative, and I appreciate that she communicated that before any work began. That said, the experience left me with the impression that questions, comparison shopping, and our personal decision making process were viewed negatively rather than as a normal part of a significant home investment. Future customers should be aware that if they are seeking multiple bids, conducting extensive research, or using modern tools to help evaluate design options, their experience may differ from what they expect from other vendors.

Gina deserves some sort of award for the patience she demonstrated over the course of the year it…read moretook us to make a decision. She was personable, took the time to understand my style and always gave feedback/recommendations without ever pushing us in any direction. I had several home consultations with other vendors but Gina was the only one who truly took her time with us. You get what you pay for in terms of personalized service and results - both she and her installer John are wonderful to work with. Thank you Gina!!

Although I don't usually leave reviews, I must say that " House of Blinds " has done an amazing…read morejob, follow up, and replacement on my window shades. Through no fault of their own, there was a manufacturing defect in my original window shades with them. Christopher, at House of Blinds, was in total communication with me from start to finish for solutions. He sent to me the color swatches to choose, size of honeycomb blinds to approve, and rushed an installation date for me. The courtesy and professionalism of the crew was fantastic. They arrived on the date and scheduled time as promised. Plus, they put on " booties" over their shoes so as to keep my floors free of dirt. And, the blinds look fantastic and are easy to use. My experience with this business has been stellar. Above and beyond! THANK YOU House of Blinds! TC

I am very happy with the service I received from House of Blinds and the beauty and quality of the…read moreHunter Douglas Designer Screen Roller blind recently installed in my kitchen. I have a very large window and the measurements and installation were perfect. Everything went beyond my expectations. I did run into a problem when I tried to register my blind with Hunter Douglas. The registration number was not being accepted. I called House of Blinds, and I think it was Jacqueline who contacted Hunter Douglas directly and got my product registered. This is the third time (prior homes) I have hired House of Blinds to do window treatments for me. I highly recommend them.

Entire process was excellent from the initial selection process to the 2 installation appointments.read more

If I could put "zero" stars , I would. We needed shades for our 3 skylights.There were so many…read moreissues that is simply unbelievable. Here they are: 1. The time frame of one month that we were given turned into 2 and half months. 2. Nowhere on the order was noted that we have a high ceiling, the same person who did measurement came to install and realized that he needs a large ladder that was in a big truck which was in the accident the day before. 3. He left and came back in a few hours and was able to fit a big ladder into smaller truck. 4. It took him a long time to learn how the system works, basically he read the manual here saying that he never installed that particular system. It took him 3 hours and he still has not finished installing even one skylight. 5. When I called Ed, he tried to blame me for not being sympathetic to the fact that car was in the accident (instead of apologizing to me for NOT rescheduling the appointment and training his technicians on how to install the system that was ordered by his company's representative) , he interrupted me very often and finally said that I acted hostile. Talking about great customer skills from the owner. 5. The installer came again, spent another 3 hours (total of 7 hours for 2 days instead of 2.5 that was promised). When he left, there were screws on the floor, plaster, and the bottle water half filled. Everything was super unprofessional and do yourself a favor to take your business somewhere else.

Jeronimo Thank you so much. You did a great job and you were…read moreso kind you made me feel comfortable. Your hard work is appreciated. Lisa was very nice and helpful throughout the process I'm happy to recommend her.

South County is great! Came out and gave me a quote on a retractable screen door, very reasonable…read more 1 week later out to install. Very quick and precise! Would definitely recommend!

One of the best decisions we made when moving into our new house was contact A Blinds. Josh…read moreanswered our call right away and scheduled an appointment to come over and show us shades and blind options, thoroughly taking his time and offering his suggestions based on our house decor and windows. He was very patient with us and all of our questions and took the measurements for us - which is a huge time saver and stress relief when you don't have to do it yourself. After about 3 weeks, our blinds were ready and Leo came over to install. Leo was also very patient and made sure we were 100% satisfied with everything. I would highly recommend them, as they're a local company, manufacture locally, are quick to respond, offer a fair price compared to big box stores, take your measurements, and do an excellent job with the install themselves.

We came across A Blinds on Yelp. And when called the company the owner Mr Josh Kim came and gave…read moreus an estimate. Price is very competitive and Mr Kim was super nice. Installation was seamless. Slight adjustment needed post installation and Mr Kim personally came to do the adjustment. What a service ! We loved the blinds and how they accentuated our home. Great product and great customer service Highly recommend !

Second time using Shade Store - first time working with Thuy at the Laguna Niguel store. Beyond…read moreexceptional has been our experience both with the product and with the customer service, before and after market. I wonder if bad reviews are mixing up companies? Thuy at LN store was such a pleasure to work with. I thought I knew what I wanted to shade our beach condo, so went in and got samples. I changed my mind, however, and went back curious as to what was state-of-the-art in window shades. Thuy took lots of time walking me through different transparencies and materials, and sent me off with more samples. Her guidance, fashion sense, and product knowledge helped me zero in on the winner. Roller shades for our condo with no valences to block the view was the decision and the shades look magnificent. I chose Shade Store for several reasons. 1. The quality is by far better than the less expensive blinds stores. We have used both for different reasons in different houses. I wanted the best quality for this project and we were willing to pay. 2. The roller motors on Shade Store blinds last more than twice as long without a charge than the less expensive models. The rollers that we purchased are over stairs and I need a long lasting charge. 3. After market customer service from established national company Shade Store has been beyond helpful. We moved into a house with Shade Store rollers and their telephone customer service was able to look up the entire order, match the color so we could order an additional shade, and connect us with a technician to help me re-program the remote control. On 20 year old blinds!!! Unbelievable. And free. Customers for life. Thanks Thuy for all your help! We'll be back to buy more soon. The Shade Store does have occasional sales if that's of interest. Check their showroom out. Highly Recommended!

Disappointing Experience - Poor Communication and Delayed Service…read more We spent $$,$$$ on shades from The Shade Store, trusting that their premium pricing would reflect premium service. Unfortunately, that was not the case. After placing our order, we waited patiently for six weeks for installation. When the installer finally arrived, we were surprised to learn that our shades had not even been delivered to our home, let alone made --something we did not know to expect or were informed of any delays. The installer made a call to clarify the issue, and we were informed that our installation would be pushed back another two weeks once's the shades arrived, making it over eight weeks total from order to completion, if we can't get our shades from another vendor sooner. I contacted our representative, Vicky, who assured me that someone from customer service or management would call back to discuss options. No one did. I called again the next day, spoke with the same representative, and again was told someone would reach out. Once again...no one called. For a company that charges among the highest prices in the industry, The Shade Store's lack of communication, follow-up, and accountability is extremely disappointing. Delays can happen, but when they're combined with silence and broken promises, it's hard to justify the premium. I expected a higher standard of service and professionalism.

I needed 7 new shutters and 4 vertical blinds for my house. I contacted Custom Wood Shutters &…read moreBlinds whom I had first done business with back in 2006. Eron came to my house, explained everything thoroughly, helped us with fabric color selecting, and gave us a very competitive quote. So we placed the ordered. It took a few weeks for the custom shutters and blinds to arrive. Mark did both the shutters and blinds installation in a few hours. The shutters and blinds look great. I highly recommend Custom Wood Shutters & Blinds.

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

stacy was great to work with she always called back and was very nice and sweet. 3 blind mice was…read morealso so great they replaced a couple blinds for me. definitely a 10 stars fir coroner service

I absolutely LOVE my custom drapes! They are gorgeous and are exactly what I wanted for our…read morebedroom. Justin was extremely professional and easy to work with and very responsive. Service was excellent, delivery was within expected timeline and the whole process was easy for me. Would definitely use them again and I highly recommend them!

I didn't end up purchasing from Excellent Blinds and Shutters, but they absolutely earned this…read more5star review. I reached out looking for a specific 4 panel sliding system & they responded almost immediately. Instead of trying to sell me something that wasn't right for my home, they were completely upfront that their current products probably wouldn't meet the style I was looking for. That kind of honesty is rare. No pressure, no sales pitch, no wasting my time. Just fast, professional communication and straight answers. Sometimes you learn more about a company by how they handle the sale they can't make than the one they can. Excellent customer service and integrity. I wouldn't hesitate to recommend giving them an opportunity.

Great customer service and everyone I spoke with was very nice and professional…read more However, I am extremely unhappy with the actual installation and final product. First, the installation team left without addressing the cracks/damage to my windowsill. They obviously saw the damage but did not mention it or let me know that someone would be scheduled to come back and fix it. I had to call the company myself and send pictures before they sent someone out. When they came back, all they did was sand down the damaged area and fill it in. I am also very disappointed with the fit of the shutters. I was told afterward that the shutters are not custom-sized and that the gap around them is "industry standard" because of the sizing of new-build windows. The gap is large enough that you can actually see the screws, which makes the shutters look like they were not properly sized for the window. What makes this even more disappointing is that their website advertises "custom shutters" and describes their shutters as having a "perfect fit." Someone came to my home to measure my windows before I purchased them, so I was under the impression that the shutters would be custom measured and ordered specifically for my windows. I was also told that I would have to wait weeks for the shutters because they needed to be ordered in the correct size. The final result does not look or feel like a custom, perfect-fit installation. When someone finally came out to address the damaged windowsill, I was also told that if I wanted to cover the large gap, I should purchase a weather stripping product from Amazon and install it myself. I was very surprised that after spending $1,500 on two windows, I was being directed to purchase something myself to make the shutters look properly finished. Had I known beforehand that there would be a noticeable gap, visible screws, and that I would essentially need to add my own weather stripping to make the installation look finished, I would have purchased from a different company. I spent approximately $1,500 on shutters for just two windows, so I expected a much better fit and finish. I understand that some clearance may be necessary for installation, but the large gap and visible screws are not what I expected from a company advertising custom shutters and a perfect fit. Overall, while the customer service was pleasant, I am extremely disappointed with the final product and the way the installation issues were handled. I wish the expectations regarding sizing, gaps, and installation had been made clear before I made the purchase.