Finally getting around to this review even though this was months ago…read more.. I missed my friends: wedding due to this bakery. The cupcakes were supposed to arrive at 2:30 at the venue (which is literally across he street from the bakery-which I was unaware of at the time because I would've marched right over to find out wth was happening). By 4:45 still no cupcakes... Not even a phone call from her. Nothing. The wedding ceremony was at 4 (just a few minutes away), so at 4:45 I left to catch the last 10 minutes of it. I left a note and my number on the door in case the cake lady arrived while I was away, which she didn't. I hurried back to the venue to beat everyone else there in the hopes she'd be there (5:02). She wasn't. All the guests arrived and the newly weds arrived... Still no cake. A bridesmaid finally got in touch with her, and the cake lady was very rude to her. The cupcakes, which were in the CENTER of the room so they could be the CENTERPIECE, didn't arrive until almost 6. They were small, bland, and, in my opinion, ugly. The story that was told is that she put the cupcakes in her trunk, and then went inside to take an order. When she came back out, the cupcakes were gone. IF that were the case, wouldn't a phone call be in order to warn the customer? Also, what professional puts cupcakes in the trunk in summer in Oklahoma?

I hope to prevent others from falling victim to this fraudulent business…read more The Cake Lady Collinsville told me the cake I ordered by phone on October 24 would be $95.00. She confirmed that price by email. I did not agree to pay $135.80 for a $95.00 cake. I did not agree for her to charge my card a second time for $129.01. She said the cake would be ready at 1:00 on Saturday, October 26, for my mother's party. When my sister and I arrived to pick up the cake, the Cake Lady hadn't even started decorating it but said she just needed 15 or 20 minutes to "finish it up." She didn't finish the cake until 52 minutes after the agreed upon time, 8 minutes before the party was supposed to start. I had called (she didn't answer) and emailed her about the additional charges, and spoke to her in person, but she did nothing. She told me by email and in person that she would call me regarding the charges, but she did not. She told me the wrong amounts were because "Collinsville taxes are higher" or maybe because she "hit a wrong button." She did not inform me on the phone that there would be a 4% "Visa charge." I did not give her a $22.63 tip (as she stated on the dispute response form) for a cake that was 52 minutes late and for which she had already overcharged me. The correct price for the cake should have been $103.71. There is no way she can justify the second charge of $129.01. She does not have a signed order form as she reported to my bank. She knows all these things, yet she is challenging my dispute and claiming the $135.80 charge was correct. I know all these things, as well. I have to wonder, though, what has caused her to resort to such actions. It's not only a bad business plan (as reflected in several recent negative online reviews), but it's also a pretty terrible way to live.

Heather B's is a very special place. Run with a great deal of care and emphasis on customer…read moreservice. The second you walk in the door, you know you're in a different kind of sweet shop. The variety of treats is fantastic, home baked goods that never disappoint. We have been there often and it brightens our day every time. They also have special items you can order online and have them delivered fresh. It is one of the cutest shops in Collinsville, the front door takes a special touch to close. The ambience is comfortable and feels like home.

To those who never been here, you're missing out on some of the most delicious baked goods ever. My…read morewife got me the German Chocolate Cake and hands down the best ever. OMG, the cake was moist but the best was the frosting. The chocolate frosting was outstanding, the best ever from a bakery. The cookies are amazing also, haven't had anything that was below a 10. Awesome job, you have a customer for life.

I'm such a sucker for little town coffee shops I had to stop & try this place out when I saw it &…read moreomg am I glad that I did!! Get what Allie recommends bc you will not be disappointed this was one of the best coffees ever I'm jealous of everyone that lives by this gem!! If you're ever in collinsville & need a yummy coffee shop this is your place!!

I recommend this business. Delicious and creamy always fresh and wonderful…read more Support local food

I've been avoiding donuts for a few weeks, hoping to lose a few pounds before Thanksgiving, I was…read moreover here this morning, and grabbed one blueberry old-fashioned. Let it sit in its bag for a couple of hours before. I finally decided to try it. Good grief, these are always so good! And this is one of the best daylight donuts around in my opinion. Yum Yum!

I've stopped into Doug's a couple of times now and each time been very satisfied. Whether using the…read moredrive through or walking in, the people are friendly and courteous. I've had several various donuts/rolls, and they've all been good. Probably the best sausage rolls in town. Maple bars are great. Pine cones are top notch. The have plenty of donut options for the kiddos as well as the basic glazed and holes. The bonus is it's just a little over a mile from my house, so it's easy to get to.

Service is good. (The self-serve tablets were out-of-order when I was there so it's wonderful the…read morehuman service was good.) The cookies are huge and that's a good thing because it's PRICEY. That's my complaint about this place. Too dang expensive but if you're craving a massive cookie in creative flavors, stop here.

Me and my cousin went here to get cookies and when we received our cookies we were shocked to open…read morethe box to a smashed cookie that looked like it had been dropped on the floor. Their was hair and nasty stuff all over the cookie, so I went back in and told the guy working that our cookie looked like it had been dropped. He already knew what cookie we were talking about and although he gave us a new one I am still shocked that he knowingly gave us a cookie he dropped. All I have to say is to check your cookies when you receive them!

This is with Marble Slab. Had some ice cream and got three cooikies--strawberry crinkle,…read moresnickerdoodle, and a macadamia chocolate chip. The strawberry was a bit hard. I thought the flavor was nostalgic (liked those boxed muffins your mom used to make). The snickerdoodle was better and softer. Haven't tried the third one yet. Looks like a good option for cookie cakes.

From the owner: Home of the Original Cookie Cake! What started with a generations-old family recipe in 1977, is now…read morethe sweet spot for happiness and joy. We are still the home of the original Cookie Cake. We opened this store about a year ago with a passion for creating happiness in the community! We cannot wait to meet you.

Shari is a very talented baker!! The cakes/cupcakes are amazing!! I will no longer buy Wal-Mart…read morecupcakes because Sheri can do way more than they can, and I know she will never fail to make the cakes/cupcakes taist AMAZING!! Thank you so much Shari !! I you so much. - Raye

From the owner: Homemade gourmet cupcakes!read more