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    Heather B's Sweets

    5.0 (4 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    2.2(10 reviews)
    0.2 mi

    Finally getting around to this review even though this was months ago…read more.. I missed my friends: wedding due to this bakery. The cupcakes were supposed to arrive at 2:30 at the venue (which is literally across he street from the bakery-which I was unaware of at the time because I would've marched right over to find out wth was happening). By 4:45 still no cupcakes... Not even a phone call from her. Nothing. The wedding ceremony was at 4 (just a few minutes away), so at 4:45 I left to catch the last 10 minutes of it. I left a note and my number on the door in case the cake lady arrived while I was away, which she didn't. I hurried back to the venue to beat everyone else there in the hopes she'd be there (5:02). She wasn't. All the guests arrived and the newly weds arrived... Still no cake. A bridesmaid finally got in touch with her, and the cake lady was very rude to her. The cupcakes, which were in the CENTER of the room so they could be the CENTERPIECE, didn't arrive until almost 6. They were small, bland, and, in my opinion, ugly. The story that was told is that she put the cupcakes in her trunk, and then went inside to take an order. When she came back out, the cupcakes were gone. IF that were the case, wouldn't a phone call be in order to warn the customer? Also, what professional puts cupcakes in the trunk in summer in Oklahoma?

    I hope to prevent others from falling victim to this fraudulent business…read more The Cake Lady Collinsville told me the cake I ordered by phone on October 24 would be $95.00. She confirmed that price by email. I did not agree to pay $135.80 for a $95.00 cake. I did not agree for her to charge my card a second time for $129.01. She said the cake would be ready at 1:00 on Saturday, October 26, for my mother's party. When my sister and I arrived to pick up the cake, the Cake Lady hadn't even started decorating it but said she just needed 15 or 20 minutes to "finish it up." She didn't finish the cake until 52 minutes after the agreed upon time, 8 minutes before the party was supposed to start. I had called (she didn't answer) and emailed her about the additional charges, and spoke to her in person, but she did nothing. She told me by email and in person that she would call me regarding the charges, but she did not. She told me the wrong amounts were because "Collinsville taxes are higher" or maybe because she "hit a wrong button." She did not inform me on the phone that there would be a 4% "Visa charge." I did not give her a $22.63 tip (as she stated on the dispute response form) for a cake that was 52 minutes late and for which she had already overcharged me. The correct price for the cake should have been $103.71. There is no way she can justify the second charge of $129.01. She does not have a signed order form as she reported to my bank. She knows all these things, yet she is challenging my dispute and claiming the $135.80 charge was correct. I know all these things, as well. I have to wonder, though, what has caused her to resort to such actions. It's not only a bad business plan (as reflected in several recent negative online reviews), but it's also a pretty terrible way to live.

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    Evergreen Coffee

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    4.7(22 reviews)
    6.1 mi

    I've been to Evergreen Coffee many times and often meet friends and clients there -- it's a lovely…read morelocal spot with great atmosphere and friendly staff. However, I recently visited the drive-thru only location on Garnett and had a disappointing experience with unclear pricing. I ordered the Fall in Love Latte (20 oz) with half the pumps and was surprised when my total came to $8.21. The posted signage lists 20 oz lattes at $5.25, with "extra flavor" for $0.25, so I expected something closer to that price. After speaking with the manager, I learned that this particular drink includes two sauces and one syrup, each priced separately -- and that "half the pumps" doesn't affect the cost. The manager was very kind and even mentioned that she finds the pricing confusing as well. I completely understand that specialty drinks may cost more, but the current signage and specialty menus don't clearly show how those prices are calculated, which makes it difficult for customers to know what to expect. I also reached out to the owner (on 10/23/24) to share my experience and suggestion for clearer pricing but haven't received a reply as of this review (nearly three weeks later). I'll still stop by Evergreen occasionally -- I do enjoy their drinks and atmosphere -- but in the future, I'll make sure to clarify prices before ordering. Hopefully, they'll consider making their pricing a bit more transparent for everyone.

    Stopped in today because I was next door at La Petit. I had not been here since Evergreen took…read moreover. I love what they've done with the place! :) I tried a half-sweet, iced Aloha Latte. Oh my! Again, the décor inside was rustic and chic and homey. My latte was ready before I even got my credit card out. Stop by here if you're in Owasso!

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    Heather B's Sweets - bakeries - Updated May 2026

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