I live in Birmingham and I was a employee at The Black Horse and I can say from experience that they need a massive change on hygiene skills in the kitchen, and all kitchen staff need proper kitchen training as they show no professional skills whatsoever, they dont even use chopping boards or correct knifes, they seem to think that running it under hot water will actually kill bacteria, and I have never actually seen them wash there hands which is quite worrying. They dont even wear the correct safety shoes, they wear shoes from outside which carries more bacteria into the kitchen. If you had any sort of real kitchen skills you would know that the equipment in the kitchen must also be sanitized but that doesn't seem to exist amongst them, they dont use correct knives either, alot of food is microwaved and It seems like its all guess work.
I had the traditional breakfast which contains 1 terribly cooked sausage that was almost burnt and slightly tough, bacon that seem rather old, hash brown that seemed to be a brick, beans that tasted overly salty, and salt is often used to hide and cover up problems which is my best guess for the excessive use of salt and because of this I have recently suffered SEVERE food poisoning to the point my family considered rushing me to A&E, because of that place I genuinely never felt so unwell in my entire life, this has to be the worst I ever felt, they do not deserve any credit.
I cannot express enough how bad health and safety is behind closed doors in that place. If the area manager started asking customers if they enjoyed their meal and if there was any problems he would see that it is not as good as the comments above make out, if only people could see what I have seen. I did not enjoy my time working in this pub as the staff where rude, unpleasant, two faced, hypocrites and racist. only a few employees there are actually decent people and hopefully they will find a better place to work than there. I swear as long as I live I will never eat another piece of food inside that unclean, unsafe, racist environment ever again. read more