I visited this pub yesterday (Nov 14th) for my sister in-laws birthday. We booked a table well in advance to ensure we weren't disappointed on arrival. As we arrived it was obvious that although they knew about our booking they hadn't bothered arranging a table, so they sat us at 3 different tables which we had to pull together and left us with extremely limited space. We were then left for 30 minutes before having our order taken. We were then told 2 of the orders made weren't available, one of which was a roast and it was 5pm on a Sunday afternoon!!! So you would think that would be available. We had an hour wait for the food to arrive (and it wasn't even busy) and when it did it was simply awful, different dishes were cold there were dressings missing just really poor. At the end of the meal (with everybody having left most of their food) we asked to speak to the manager. The manager listened to our complaints and said she would go and speak to the chef and come back to us, she did approximately 30 mins later. After much tooing and frowing we were getting no where and didn't feel we should be paying full price after the experience and food we had received. Then the straw that broke the camels back!!!!!! I was waiting for everything to get resolved minding my own business with my daughter who was sat on the floor as she can't walk due to disability. She was occupying herself with a CHEAP little plastic angel Christmas decoration while we waited for this ridiculous situation to be sorted. Then from no where this horrible rude and aggressive waitress came over to my daughter and snatched it of her saying "you shouldn't be playing with that" my daughter was extremely upset as was I. I have never seen behaviour from a waitress like this in my life, I was furious and told her so, which the manager took exception to so he had a piece of my mind as well. This is the worst pub/restaurant I have ever been to in my life. Service awful! Food awful! Attitude of staff despicable!!!!. Whatever you do never ever go here. read more