Had an issue with my printer not talking to my computer. Anthony was tasked with fixing this for…read moreme. He was professional and courteous and boy, they know their stuff there. Even when you go physically into the shop for repairs or help, they are right there to assist you and greet you. They never make you feel "computer dumb" they are amazing. I'd trust no one else with my computers. Becky Berhow

I brought my computer to Easy IT on Tuesday at 4:17 and required prepayment for their advanced…read morediagnostic, which by their agreement would be done within 24-72 hours. I reached out multiple times and got no updates at all. On Friday afternoon, I called them again and after a long, unclear conversation, they asked for more time. At 5:17 PM, I finally received a diagnostic video. They then told me the computer couldn't be repaired and the only option was a new motherboard costing over $800. Immediately after, they tried to sell me a brand‑new HP and quoted just over $1,200 including a data transfer. (I had already backed up everything to OneDrive, so the data transfer was unnecessary), and they were going to charge me for it. When I picked up my computer today, the person admitted he never reached out, never provided progress updates, and was not transparent that the diagnostic wasn't completed within the timeframe. The missed deadlines, lack of communication, upselling, and attempt to charge for services I didn't need left me feeling misled and taken advantage of. I cannot recommend Easy IT based on this experience.

We purchased a new desktop computer from Computronix yesterday. Josh was very knowledgeable and…read morefriendly. He recommended a computer that fits are needs, was able to set it up for us that same day, and at a fair price. Our family have been doing busineses with Computronix for around fifteen years, and will continue to. Thank you for the great work that you do!

Hey everybody, I recently (about a month ago) bought this mid grade gaming rig off of these guys. I…read morewent in one day and told them I was for sure about it and came back a couple of days later for purchase. First day, It originally was $475, said Justin, for... Motherboard: Asrock Z97 extreme 4 gaming MB CPU: Intel core i5-4690K GPU: Nvidia GTX 970 4GB RAM: 16GB DDR3 1600Mhz (x2 8GB sticks) Corsair vengeance PSU: CX600M Hard Drives: x1 250GB SSD & x1 2TB HDD "Fresh reinstallation of windows 10" ... I was fine with that. I go back to purchase it and Justin installed an extra 16GB of memory for literally no reason, not requested nor was I told about it before hand, and they raise the price to $500. I accepted that because I was intending on streaming and upgrading so that much RAM was fine so I bought it from Josh (the other man working their) and asked if there was any bloatware or anything I should know about installed and he said no. I brought it home and there was so I cleared them all. So, I downloaded some games from Steam, Battlenet, Xbox App, and began to play. Now, my last rig had cooling issues with the side panel on so I usually had it off, but I left it on this rig because it has better cooling/more fans. It was all working fine at first then it crashed while I was playing COD War Zone so I switched games and that one crashed too... it said "unsuspected error" every time it crashed. I had used MSI afterburner to OC the GPU so I thought it was the GPU crashing from over heating, so I took the side panel off to provide more air to hopefully keep it cooler. The games continued to crash so I did a full fresh reset myself, cleaned the drives, and re-setup windows to my liking. I reinstalled all game clients I had before and games and they still crashed with the same error message coming after the screen went black. I called the man in charge, Justin, and requested a new layer of thermal paste for the GPU and CPU. He tells me I can't stay at the shop, but they'll stress test it and call me back. Justin calls me so I put the phone on speaker, and my girlfriend is with me listening, and he says that the games didn't crash once and temps never exceeded normal limits. He said, on the phone and in the shop, that they believed it was the CPU overheating, not the GPU, yet they did still reapply the thermal paste. I asked twice in the shop if they reapplied the thermal paste to both the CPU and GPU and they said they did. I bring my rig home to find my chords, GPU, and CPU still dusty with no prints or signs of being removed from their sockets. It crashed once more so I cleared CMOS and reset bios to default and now it works fine. I called today to talk about how he lied and he kept cutting me off and changing the story. My girlfriend and I both called him and Josh out for it and they denied it. They talked to me like I didn't know anything about computers when I've been using them since I was a kid. I'm not dumb and I'm not blind! Point of my post... they added to the product and raised the price on me without my knowledge. They gave me a surcharge of $15 for whatever reason. The tax was $51 and some cents. They lied about their services, they were disrespectful, and they denied lying. I don't recommend this place.

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

I had brought in my iPad to have a screen replaced in November. They had told me that if they had…read moreto order a screen that it may take a bit longer than normal and I said that was fine. After three weeks of not hearing anything I did receive a phone call and was told that while they replaced my screen they broke the center button and will have to order a new one. I said ok and after 4 weeks I hadn't heard anything and called and was told they were still waiting for the part. A week later I received a phone call letting me know that they had fried the mother board of my iPad and had to order a new iPad in to replace mine. A few days later I was called to let me know that my iPad arrived and was ready for pick up. They asked me where the Sim card was and I had left it in my old device that was damaged but it wasn't there any longer. When I arrived I was still charged for the screen repair of $200 dollars which I thought was a bit weird due to them taking two months to damage and replace the original but either way I paid it and left. I'm still puzzled where the Sim card went and why with my new device I never received a box with it just was handed it and walked out after paying. The customer service was not the best and the small town nice feeling was definitely not there. I worked with AT&T and will be getting a new sim card but as much as I like to shop local I won't be able to work with them again or even recommend them to anybody.

Just last week my husband said that he needed some work done on his computer and we like to use…read morelocal businesses to get this type of work done. We looked up the Bitworks and went into Taylors Falls to see their shop. We were pleasantly surprised with the location and dropped off the desktop for repair. We had some work done and some other issues appeared when we got it home! I called and Riley and the owner of Bitworks worked to get it fixed. (A driver issue). Today it is fixed and working better than ever! Please give this business a try if you have ANY issues with your computers or phones. It will be great to have them as a local resource and keep them in business!

I've been having issues with my PC for a while and finally decided to bring it in. I'm new to the…read morearea so trying to find a place that was trustworthy was difficult and I'm so glad I found this place. They were super kind both on the phone and in person! They figured out what was up with my computer and fixed it up! I was expecting it to take a few days but it only took them a few hours (the issue with my pc was rather easy to pick out so that helped keep the time short). If you're struggling trying to find a place that you can trust or you're new around here I fully recommend this place! I will definitely be back if I have any issues with anything!

From the owner: Primo Technology offers a huge selection of new, refurbished and custom built computers and…read moreservers, along with plenty of techie accessories! We specialize in IT support which we offer same day appointments, in-store diagnostics & repairs and remotely online from our own in-house experts. Some of the services include, but are not limited to, virus removal and computer tune up, network wiring and configuration, driver support, upgrades for hardware and software, email configuration, wireless connectivity, phone systems, surveillance system equipment and installation, printer sales and repair, hardware and software repair or upgrades on smartphones as well as tablets, LCD, LED, Plasma and Smart TV repair, trade-ins, gaming rigs and upgrades, Primo Data Vault back up and file sharing program with unlimited storage, remote control repair, home theater and audio systems equipment and maintenance and all for residential customers and business clients alike.

i highly recommended brighter computer solutions they are very helpful answered all my questions…read moregot back to me with updates and options I could take to get it fixed. all around this is a very great place to take your computer or other electronics and such.

I highly recommend this company. Ryan and Randy were extremely helpful, they were able to answer…read moreall my questions and fixed the computer within a short time frame. Will definitely be using them in the future!

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.