We put name for waitlist into Yelp and usually have no problems. Today was quoted maybe 10 minutes or less for 2 people but then when we arrived we're told 20 minutes. We left to wait outside and then noticed that we were removed from waitlist. When we went back inside to check we're told the tablet had crashed and we're going to put us back on after waiting over 10 minutes already. Lots of staff standing around and quite a few empty tables. Staff were complaining as we weee sitting at the bar as that was the only available seating. Just seemed very unorganized. read more

They corrected issues and gave big discounts to us to make up for it. My toddler's French toast bites were burned the first time coming out, and they remade them. My food took a while to come out (we were a party of 15 so I expected that) and there were a few other issues with orders at my table. Management came out and corrected everything, gave a $20 gift card to my father in law, and gave big discounts to anyone that had issues. They made my son's meal and mine completely free, so I only paid for my wife's meal and daughter's meal. Incredible service, great food. Way to take responsibility for issues and more than make up for it. Great work! read more

The Big Biscuit - Topeka - Breakfast & Brunch Near Me - Topeka, Kansas

Visited for breakfast on Sunday morning around 8 am. Wasn't busy. Ambiance comparable to a Dennys or IHOP. Perfect for brunch after church. I had a coffee to start. They give you a fresh pot to pour yourself. Ordered a Red White and Blue waffle platter. The waffle was fluffy and came with plenty of fruit for toppings. The eggs were diner style, hash browns were crispy, and the sausage patties were freshly cooked. Good portion sizes, left there feeling full. read more

The Big Biscuit - Topeka - Red White and Blue waffle - Breakfast & Brunch Near Me - Topeka, Kansas

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Upon arrival one family in front of us. Then six families behind waited for ten minutes to sit down. The front staff had no idea what to do. Apparently they need to have the kitchen caught up so they wanted everyone to have to wait. Tables are sticky. And the chairs are so so uncomfortable. Honestly worse service ever. You should never make customers wait to sit because you can't keep up. This place use to be good. Manager was part of the problem. She has no idea. Honestly they should NOT be proud of their service. read more

The Big Biscuit - Topeka - Waited to sit Down. - Breakfast & Brunch Near Me - Topeka, Kansas

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Placed pick up order online. It was ready on time/early. My guests really liked the breakfast potatoes, thought they were seasoned perfectly, and several asked to take some of the leftovers home with them. Would definitely consider for catering needs again in the future! read more

Joined the waitlist for a 20 minute wait on my phone. Entered the restaurant when my waitlist time was up, only for the employee to tell me they aren't using the app waitlist and only using check ins in person. They also said that the wait would now be 45min to an hour, which we could not wait for. Absolutely sucks!!!! People in town and specifically wanted to eat here. Not worth waiting an hour in the parking lot. read more

Food was very satisfying and hit the spot this morning. The server was a wonderful lady that was very good at checking in and keeping cups full. The ambiance of the restaurant was very busy being Sunday with church crowd but we got seated instantly and treated great. read more

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Breakfast is good. The parking is unlimited. The staff is attentive and the only one that is not is the manager. Do not try to offer him a suggestion on how to overcome some shortcomings. I will go back but it won't be my first pick because of him. read more

Absolutely delicious and great location, we came up to see family in Topeka and decided to give The Big Biscuit a try! I am so happy we did. Staff were very friendly and quickly to get refills! Food was so delicious and the sweet tea was top notch! read more

The Big Biscuit - Topeka - Breakfast & Brunch Near Me - Topeka, Kansas

The food is always good. But the wait- I couldn't even understand. My family and I checked in 30 minutes before we left, and got there and checked in right at the window that the app told us to. In the app it said we were 2nd in line. I understand the possibility of a wait after checking in. The host said we were next, and didn't tell us a wait time. I assumed it would be quick. They proceeded to clear out the entire lobby, calling person after person. I asked how much longer the wait was after already being there for 40 minutes and they still didn't give me a direct answer. We waited an hour to be seated. I wish they would've set that expectation when we got there that it would be an even longer wait to get seated. read more

Jon, was an amazing server! He was great at communicating that our food would be right out once it was a little bit over 15 minutes! He was great overall! Food was amazing, the breakfast potatoes were amazingly seasoned! Chicken and waffles were 10/10, as well as the red, white waffle! Will most definitely be returning! read more

Joined waitlist, went to restaurant , was 1st in line ,seated 3 couples before me , so we left , what a joke, go to Lawrence one instead

Great food and service unfortunately they were short staff due to it being Father's Day. Our waitress was terrific though and worked with us. I had the local favorite the Kansas City Omelette with toast and hash browns. Came out hot. I also had their special coffee a cafe iced mocha coffee. Very good. My wife had the egg friendly breakfast. Another item about how great our waitress was she worked our order out to 3 separate checks for us. Hats off to this place read more

The food was delicious and portions we're fairly large. Our waitress was very kind and attentive. I will say that the restaurant was loud but everything else was great. I only mention the loudness in case someone in your dining party is sensitive to noise. Enjoy and happy eating! read more

Fantastic breakfast and the coffee was out of this world. Make sure you make a reservation ahead of time though because the wait can get pretty long. read more

There wasn't a server assigned to our table and had to ask someone for service. They have changed their pancakes. They went from being the best in town to I doubt I will ever order one again. read more

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I've eaten here quite a few times. Whilst I usually get the eggs Benedict Florentine I've sampled other meals and have enjoyed most of them. For value for money I would say they have the best eggs Benedict in Topeka. IHOP's are overpriced and pitiful, first watch is expensive but ok, Perkins are also expensive and not as generous. Where the big biscuit falls down in my experience is their coffee is not the greatest, you feel shoulder to shoulder with every other patron in the place, it's crammed and noisy. We've had some issues with service in the past, I.e. four of us crammed on a tiny table and told we couldn't move the condiment tray away to make room, but mostly it's been ok. The food has kept us coming despite those things but it would be a nicer experience if those things could be changed. read more

Great food fast service.. highly recommend Big Biscuit!! Their pancakes are fantastic

Food has always been wonderful. Service has always been great. You get your food quick usually. It's always just so loud you can hardly talk with your guests or hear yourself think read more

My wife and I decided to try the Big Biscuit in Topeka today. We we immediately seat and told some one would be right with us. 20 minutes later we still we sitting waiting for someone to acknowledge we were there but no one bothered to do anything for us. We left. The only acknowledgment when we walked out was the hostess saying sorry when we told her the reason we were leaving. read more

Our food had next to no flavor, my peach tea was mostly sugar. Our waitress never refilled our drinks or asked how we were doing. For 2 people for brunch we paid $70.00. It's not like the place was full maybe 5 tables of people. Do better! read more

Food was excellent. Waitress was very appropriate and friendly. Can't wait to come back.

Giving them a zero rating. We sat at our table for 15 minutes with no one coming to us. There were barely any people in the restaurant. When we went up front and told them we were leaving...they didn't even care. Do not recommend!!' read more

It just like the name suggests. Biscuits are big. Breakfast is good. Can't go wrong if your hungry for breakfast

Love the big biscuit! Great food and my family is always asking to go there. It's a fun place to be as well.

I don't have anything positive to say cause we left. But the hostess, management, and seating counter host need to all communicate. 1 said 20-30 min. 1 said an Hr. To and Hr +15 min, and the manager just stood there and shook her head. Very disappointing, and un organized. Plan ahead for big weekends AKA, Mother's Day!!! read more

It's just corporate food. And shame on me for giving them a second chance to disappoint. I went with a friend for dine-in right after they opened and it was just OK. You would think that a place whose namesake includes the word BISCUIT, they would at least be really good at that corner of the market. You would be wrong. In fact, I would say there is very little difference between their offering and the Pillsbury Grands frozen biscuits you can buy at Walmart. The gravy is equally unexciting lacking any real sausage or spice flavor. The "hash browns" that were included with my to-go order today looked like they had been run over by an asphalt paving roller. Anyway, you get the drift. read more

The Big Biscuit - Topeka - Does this look like an $8.25 breakfast to you? - Breakfast & Brunch Near Me - Topeka, Kansas

My friends and I decided on The Big Biscuit for brunch today. I was first to arrive and was greeted at the hostess stand. I told the gal 3 in my party, she said it would be a 20 minute wait. I assumed there may not have been enough help as there were plenty of tables open. She took my name and number and I sat at the bench right by the hostess stand. There was a few people waiting and they got sat within a few minutes of me waiting. Several other people came in after me and went to the hostess stand and got seated right away. Unless people were waiting in their car there was no one waiting outside and as I stated just a few inside. I think at least 3 groups of people were seated before me-after arriving after me. I said something to my friend and not sure if I was heard because then I received a text message stating my table was waiting. We were sat directly behind where we were waiting and that table was open the entire time. We were greeted by our server who took our drink order as we were still waiting on my other friend. I don't recall her stating her name but she was friendly. We all decided on our breakfast and ordered. It seemed to have taken awhile for our food but everything was fresh and hot. Our server checked on us a few times throughout our meal. The only complaint about our food/drinks was my friend who ordered an Ice Coffee did not like it because it was thick consistency, she did tell the server who explained it was premade. My friend did not drink it-it cost $6 so that was a thumbs down! We all enjoyed our meal, it was very filling. read more

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Your food is great, but someone that was helping me was working the other end of the restaurant and I was forgotten

Would give 0 stars if possible. Would never recommend to anyone nor would we be going back. Immediately after being sat, the server breaks a coffee cup, never cleaned it up as broken glass is by our feet. Coffee spilled on silverware, had to ask for more silverware when our food was brought out. Sides were atrocious, I don't think you could even call the hash browns "hash browns". They were hard as a rock and no potatoes because they were so burnt. Server brought out the check 5 minutes after getting our food. Asked if we needed boxes AS we were still actively eating. Read the back of our card out loud for everyone to hear. We got seated after another couple, and one of the people were waiting on their food the whole time we were there even though they had ordered before us. Horrible service and not that great of food. Maybe get some better servers. read more

Always excellent service. The management team must put a lot of emphasis on how to do things the right way. Food is always hot and fast. Thank you! read more

Amazing and quick service ! The food came out hot, flavorful, and well seasoned! This place was recommended by a ton of people to us and we thoroughly enjoyed ourselves ! read more

The Big Biscuit - Topeka - Entrance (: - Breakfast & Brunch Near Me - Topeka, Kansas

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Only our second time eating here but the food was delicious both times. Our server Kylie was very good. Fast, friendly and attentive. We will be back and ask for her. read more

For was great for the right price. We were in town for a car show and my buddy had breakfast there twice. Food was pretty damn good. Service was great and the price was right. read more

This is always a great place when we are craving breakfast. The food is good and there is a huge selection to choose from on the menu. The portions are rather large as well. Coffees not bad either. We have never had bad service here. The wait staff is very friendly. I have not been there once yet when the manager on dusty didn't stop by to ask us how we are doing and then send us off with a friendly farewell. We often bring guests here with us so bigger parties are welcome. The place is pretty big. I haven't ever complained really about it being dirty but I will say, don't set your purse on the floor. Last time I was there my shoes were a little sticky when I left. The wait isn't usually to long and you can call ahead or use yelp to get on their waitlist prior. Over all, this is one of our breakfast go to's. read more

Terrible service! Server took our order and didn't come back to check on us or refill any drinks. Didn't get our food for an hour. Management didn't offer to do anything for us. I think she was more worried about seating people than getting good food out! read more

Food is amazing as always, service was on point. However the metal chairs appsolutly suck to sit in. Made the whole experience a very uncomfortable time. read more

I left a Google review that was less than acceptable. They responded to me and wanted more information I sent that to them. They never contacted me. I have gone there four different times I have not once had a consistent meal from them. The first time my chicken fried steak was black and covered with gravy to hide the fact. The second and third times we were served and the waitresses never came back for refills or to see how the food was we saw them at the beginning and when the bill came due. The fourth time we had gone in there with gift cards provided from our last horrible event there. We did not receive anything that resembled service. It was 22 minutes from the time our drinks were empty till the waitress came back to our table the biscuits were Raw dough in the middle how can you have biscuit in your name and not be able to cook a biscuit? You could not pay me to go there again. read more

Service consistently sucks. Ordered one meal to go. I had to cancel it after 40 mins and they hadn't started not started it. (After givinga 10 minute estimate.) Need to fire all the cooks and get better people. Probably fire the manager overseeing this mess too. read more

Today I had to walk out of Big Biscuit! Normally the service is quick and the food is great but today our server named Anna didn't even bring drinks for over 10 minutes after ordering and when our food was brought out after more than 30 minutes it was cold. Obviously our food sat in the kitchen, probably for 15 or 20 minutes. It was 1:30pm and the restaurant was starting to clear out, completely after the morning rush. The eggs and sausages were cold and the normally hot plate had nearly cooled to room temperature. The waffle was cold on top and soggy on the bottom, which again had to have sat for a while. My son's bacon did not look appetizing at all, no where near the quality we've received in the past. I asked if our food had been sitting around all this time because we've been waiting for 30 minutes. She assured me it hadn't been sitting around so I asked why was it cold. She touched the food and said she would have it remade. We still hadn't even gotten our full order! At this point I was irritated and it was best to just leave. Seriously, leaving hungry and irritated is not a great experience, read more