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    The Better Water

    4.5 (78 reviews)
    Closed 9:00 am - 6:00 pm

    Request a quote

    Response time

    8 hours

    Response rate

    100%

    Services - The Better Water

    Water delivery

    Water purification system cleaning and maintenance

    Water purification system installation

    2 More Services

    Water purification system repair

    Salt delivery

    The Better Water Photos

    Recommended Reviews - The Better Water

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    a bottle brush and a tube of water

    I always read the 1 star complaints. Complaints show the company's true color/ true nature/true face. If a company has no dignity, ethics, morals, the Reader will realize this, after reading the customer complaints. 3 (three) times, the owner was a NO SHOW for my annual service. Annually, he failed to detect serious deterioration of his own equipment. See 6 photos. In another words, he just didn't care for the customer. Is this discrimination? laziness? flakiness? This experience gives Persians a bad name. He will probably rebuttal- wanting to not involve personality into the business equation. And he will tell Yelp to take this review down. Nobody is an Angel from 9-5pm. then turn into the Devil from 5pm to 9am. How a human does one thing, is how a human does everything.

    There is a floating organism in my water.

    There is a floating organism in my water. I was offered one replacement bottle. The last time I called for a delivery, they forgot my order. The manager wasn't compassionate or concerned about the inconsistencies of my experience recently and I will have to consider switching companies. I was also referred to by a neighbor who has been seeing inconsistencies lately. I am grossed out and my health is my number one priority.

    H2 the Ohhhhhh!

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    8 years ago

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    7 years ago

    Alka Logic is the best Alkaline water establishment by far. I also bought a machine for my office and lovvvve this water. Thank you, Avi!

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    10 years ago

    Fi is incredibly knowledgeable and the water has literally been a GAME CHANGER!

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    Avi A.

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    Avi A.

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    9 years ago

    i go here to fill up my 5 gallon jugs. the staff is super nice, and their pricing is really fair.

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    9 years ago

    amazing service. everyone is friendly and super helpful. the water is delicious and refreshing. the best water in town.

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    Page 2 of 2

    Ask the Community - The Better Water

    Do you deliver pallets of water for large companies?

    Hi Bryan, Thank you for your interest. No, we do not deliver pallets. We deliver 3 and 5 gallon… Read more

    Thanks for the prompt response Avi - I think you missed my first question, which is, are all your waters reverse osmosis? Thank you again!

    Yes, they are all reverse osmosis.

    Are all your waters available at the filling stations reverse osmosis? Also, if I don't want any added trace minerals would the premium purified be the best option?

    Hi, thank you for your interest in The Better Water Company. Yes, all of our waters (Premium Purified, Premium Alkaline and the Oxygen Alkaline) are all available at the filling station. Yes, the Premium Purified would be the water without trace… Read more

    How much per gallon?

    Thank you for your interest in The Better Water Company. Here are the water prices per gallon:… Read more

    Are we able to fill our own bottles again?

    Your bottles are still being filled by our team members. Sorry for the inconvenience.

    Is this store still open? I called twice and left VM but haven't heard back.

    Hi Kirsten, Yes, absolutely!! Thank you for letting me know. We just switched phone companies.… Read more

    View All 8 Questions

    Review Highlights - The Better Water

    Darlene explained the water filtration system step by step, and I'm confident this is the highest quality water you can quench your thirst with.

    Mentioned in 6 reviews

    Read more highlights

    Diamond Pure Water Filtration

    Diamond Pure Water Filtration

    4.9(438 reviews)
    40.8 mi
    Certified professionals
    Offers customized solutions

    This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

    Exactly as advertised and promised. Mike came to the house, gave me a brief water education and…read moreexplained how their system worked. Picked a date and they came out and installed it. Immediate impact and improvement from our softened and filtered water. Price was very fair and less than I expected. I would recommend for sure.

    Photos
    Diamond Pure Water Filtration
    Diamond Pure Water Filtration - Our customers appreciate us. Thank you!

    Our customers appreciate us. Thank you!

    Diamond Pure Water Filtration

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    Pro Water Solutions

    Pro Water Solutions

    5.0(113 reviews)
    44.5 mi
    Family-owned & operated
    Beat or match prices

    I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

    We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

    Photos
    Pro Water Solutions - 4 cu ft
Water Softener & Backwashing Carbon with a Brine Tank

    4 cu ft Water Softener & Backwashing Carbon with a Brine Tank

    Pro Water Solutions - 1 cu ft. 
Water Softener & Backwashing Carbon with a Brine Tank

    1 cu ft. Water Softener & Backwashing Carbon with a Brine Tank

    Pro Water Solutions

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    LA Water Solutions

    LA Water Solutions

    5.0(107 reviews)
    30.0 miLake View Terrace
    Free consultations
    Offers payment plans

    LA Water Solution and Chris became my first-aid saviors by quickly arranging for their technician…read moreto visit me to fix my filter system. Geovanny Elias programmed the filter head and explained why it hasn't been functioning properly since it was installed. I am very happy with LA Water Solutions' services for their professionalism. They will be my first choice gor water filtration in future.

    We couldn't be happier with Chris and LA Water Solutions…read more We live in Duarte, which has very hard water, and were preparing to remodel our bathrooms. We didn't want to begin the remodel without first addressing the hard water issue, so we started calling companies to get bids for a water softener system. What immediately set Chris apart was how patient and thorough he was. He spent over an hour answering our questions and never made us feel rushed. My brother is very research-oriented and had a lot of detailed questions, and since Chris was our third bid, we had accumulated even more questions along the way. Chris took the time to explain everything clearly and in depth. It was obvious that Chris truly knows his craft. He educated us on many aspects of water treatment. Also, he's a licensed plumber, and we wanted to make sure we went with a company that's either licensed for plumbing or water treatment--preferably plumbing. We ultimately chose a larger one-tank softener system along with a reverse osmosis system for our kitchen, including a dedicated RO line to our refrigerator. While Chris's price was a few hundred dollars lower than the other two quotes, what mattered more was that, after researching, we found his equipment--both the softener and the RO system--to be higher quality than what the competitors offered. On installation day, Chris's team arrived on time and walked us through the entire process beforehand. The installation itself was super clean! That's another reason we went with Chris; we looked at pictures of his other work and noticed the meticulously neat installations. We really value neatness! After everything was completed, Chris took the time to walk us through the system and explain what to expect in terms of maintenance. Our water now feels smooth as silk, and the RO water tastes great. Most importantly, we never felt like we were simply being sold a product. With Chris, we felt confident that he'll be there for us in the years ahead whenever questions or needs come up. We highly recommend Chris and LA Water Solutions!

    Photos
    LA Water Solutions - Whole House Water Softening and Filtration System with brine tank

    Whole House Water Softening and Filtration System with brine tank

    LA Water Solutions
    LA Water Solutions

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    Kinetico Water Systems by Basic Technology - Kinetico by Basic Technology

Authorized, Independent Kinetico Dealer

    Kinetico Water Systems by Basic Technology

    4.9(113 reviews)
    26.7 miVan Nuys
    Available by appointment
    Budget friendly

    We have been a Kinetico customer for more than 30 years. We have never been happier with the…read moreoutcome of the customer service and especially the Kinetico product. Edward is responsive. He provided me with all the details of the water system that our city requested to pass inspection upon installation. His installation team is professional. They have the eye for the little installation details. I said this because of where my system had to be installed, and the team worked hard to make it happen. This morning, my inspection passed in flying colors. Edward was confident it would pass. We purchased the Premier Twin-Tank Non-Electric Softener, Premier Twin-Tank Non-Electric Chlorine/Chloramine Filter. There are only two of us in the household, and the product is sufficient enough for us. We couldn't be happier. It's a great system from a great company. As for value, I have said it all.

    I was running my hand through my hair this morning and thinking "whoa my hair feels so soft"…read more Thanks Kinetico! I've had three systems installed by them and the process is always great. They recently helped me take my reverse osmosis system with me from my old house to my new one when I moved. I love the peace of mind I feel when I'm refilling my kids water bottles before soccer practice. The whole house water softener system is something I've been planning and saving for. My new old house (built in 1958) needed two systems instead of one, which would have been out of my price range. But they worked with me to finally make it happen. Roman is a great technician and his installs are super tidy.

    Photos
    Kinetico Water Systems by Basic Technology - Compact design. Maximum efficiency. Impeccable installation by our team.

    Compact design. Maximum efficiency. Impeccable installation by our team.

    Kinetico Water Systems by Basic Technology - Twin-Tank Softener and Twin-Tank Filter Beverly Hills

    Twin-Tank Softener and Twin-Tank Filter Beverly Hills

    Kinetico Water Systems by Basic Technology - Large Shed with Systems and Leak Prevention

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    Large Shed with Systems and Leak Prevention

    Fina Water Systems & DLC Construction

    Fina Water Systems & DLC Construction

    5.0(187 reviews)
    34.2 mi
    Beat or match prices
    Committed to satisfaction

    Based on other Yelp reviews, I called Fina/DLC to inquire about installing a new water softener…read moresystem at the house. I spoke to Carlos who was responsive and easy to work with. I just had to text him some photos of my plumbing system for a quote. And, they had the best price. The new system has been in use for almost a month now and so far so good. After booking an installation appointment, the technicians arrived on time and two technicians installed the system in like 2 hours (which is fast in my opinion). One of my neighbors bought a softener system and hired a plumber to install the system as a weekend side hustle and that guy needed like half a day. They take Zelle or check payments.

    Long overdue review, but better late than never…read more I've always wanted a water softener so I called around got a bunch of quotes and then my neighbor had one installed and said these guys did a great job. I reached out and they got back to me real quick and with a great price for my water softener. The appointment was made, they showed up on time and walked me through what they were going to do. I asked them if they could add a spigot inside the garage so I could hook up a pressure washer and they said it wasn't a problem, just cover the cost of the materials and labor was free! Within about 2 hours, it was completed, granted I had a simple setup. I did have an issue with the water not being softened. I reached out to Carlos and he got back to me and troubleshooted the issue I was having. Recommended them to a few of my friends and they all had great experiences. I'd highly recommend Fina Water System for your water needs.

    Photos
    Fina Water Systems & DLC Construction  - Sink replacement before picture

    Sink replacement before picture

    Fina Water Systems & DLC Construction  - Sink replacement after picture

    Sink replacement after picture

    Fina Water Systems & DLC Construction  - We install Moen flow meters

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    We install Moen flow meters

    PureLux H2O - Our premier series system in a white shell. This is our 4 in 1 whole house water filtration system with softening as well.

    PureLux H2O

    5.0(96 reviews)
    24.6 miSherman Oaks
    Free estimates
    Eco-friendly

    PureLux is pure convenience. Professional personnel such as Josh and their installers, they are not…read morehere to waste your time.

    True to the superb reviews I read of Josh's professional service on Reddit, my experience was a…read morevery professional and exceptional service. I purchased the Water Softener and Reverse Osmosis drinking water units for our home. Consultation experience: Josh was the first vendor to contact me after listing my search on on Yelp. He came promptly for an in person presentation to test the city water in my home and explain all the options. I was very impressed by him not trying to "sell" but rather ask questions to learn what specifically I was looking for the use of my home water. Once I decided on going with PureLux H20, he was able to send his technicians out to my home within 4 days to install the unit. Workmanship experience: Hardy and Hugo were the technicians, and they were extremely informative and diligent. They showed up punctual to the time they gave me in advance. I appreciated that they were very conscientious to ask all the questions in advance of where I would like the unit installed, briefing me on ease of access location as well as possible noise that might be a disturbance if too close to an indoor room. The installation was done within the time frame they gave me, and they left the work area clean after they left. Follow up: They came out again to my home after the unit was installed for follow questions and calibrations. All throughout the service, I was very pleased by the genuine concern for providing the best customer service from Josh, Hardy and Hugo. Water quality difference: The water in my house now is noticeable softer (no mineral residual left on glass) and the drinking water from the reverse osmosis now tastes much better, without the chlorine taste from the city water. Hardy connected the reverse osmosis unit to the refrigerator (for ice maker, and water dispenser) in addition to the tap spigot. The quality difference in our home water is noticeably better in all respects (smooth, no odors, tastes better, no mineral residual) and well worth the investment in the Water Softener system installed by PureLux H20. Worth it, of course!!! I would highly recommend PureLux H20 for the personal customer follow-up and professional service. The price of the three vendors on Yelp I searched was also the most competitive offer which I received from PureLux.

    Photos
    PureLux H2O - We customize our water softeners to your home. Even down to the shell color of the system.

    We customize our water softeners to your home. Even down to the shell color of the system.

    PureLux H2O - Our drinking systems don't take much space. We know how important the space is under your kitchen sink. We got you covered!

    Our drinking systems don't take much space. We know how important the space is under your kitchen sink. We got you covered!

    PureLux H2O - Our saltless water conditioner. Don't want to use salt? No problem, call now to learn more!

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    Our saltless water conditioner. Don't want to use salt? No problem, call now to learn more!

    Supreme Water Filtration - 13"x54" All in one water softener plus carbon filtration system

    Supreme Water Filtration

    5.0(82 reviews)
    37.8 mi
    Offers customized solutions
    Free consultations

    I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

    We have a baby on the way and I couldn't fathom living with our hard water anymore. Husband and I…read morecontacted multiple water filtration companies and we were very happy to come across Supreme Water Filtration. Communication was always prompt, courteous, and they worked with us dealing with our HOA trying to get the water softener installed with some adjustments. Once we got approval, we set a date quickly and we appreciate they were able to come out so soon and install it so fast. The cost for the whole house filtration we got was so reasonable and our pockets are very happy with the competitive pricing. We've had it for a couple months now and the difference is incredible and we are so happy to have worked with this company. My sister is looking to have a water softener installed as well and I have already referred her to them.

    Photos
    Supreme Water Filtration - Dual tank water softener and carbon whole house filtration system

    Dual tank water softener and carbon whole house filtration system

    Supreme Water Filtration - Newly installed water softener in Cypress, CA.

    Newly installed water softener in Cypress, CA.

    Supreme Water Filtration - Dual Tank Single Valve Softener and Catalytic Carbon

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    Dual Tank Single Valve Softener and Catalytic Carbon

    Sparkletts Water - Cracked bottle and waterlogged carpet

    Sparkletts Water

    1.2(125 reviews)
    3.3 mi

    I will start off by saying that Alex is AWESOME! He has been our delivery guy for years! We…read morerecently had an issue with our dispenser leaking water and we needed to keep a keep a cup under the spout to avoid it leaking everywhere. I called into the 800 customer service line and was told to follow their supplied guide online on how to troubleshoot the issue. I did but the leak remained. I finally called back and they said there was nothing that could be done until the following week on our delivery day, also that they were out of bottom loading dispensers. I agreed to accept the top loading dispenser until the other becomes available. Meanwhile the dispenser we had decided to leak water all over our dining room and saturated the rug. What a mess! The dispenser was quickly removed and place in the garage. So no dispenser now and a new one was due to arrive today and it was not delivered. To add to the frustration, I'm pretty sure another person delivered our water today because none of the empty bottles were picked up and the delivery was left on our stairs leading to our unit instead of the garage where it has always been placed for the past 4 years. I called in to voice my displeasure and was sent over to the "retention department" and was offered one month off the dispenser rental fee and that we would have to now wait until Thursday to receive a dispenser (not equivalent to the one we currently have). This is just bad business! I sadly had to cancel the service out of principle. Thank you to Alex for the years of great service! Unfortunately this bad experience has us shopping for a new water delivery service. P.S. And even in cancellation, we need to wait until next Tuesday for them to pick up the faulty dispenser and nine bottles (6 empty) of water.

    I have been trying to sign up for Mountain Valley Spring water delivery for over two months. First,…read morethey lacked sufficient bottles. Then, when I mentioned my Costco membership, they brusquely referred me to Costco.com and said there was nothing they could do. Unfortunately, Costco does not offer Mountain Valley Spring water delivery, only other Primo brands, and I'm back to square one. This lengthy, disappointing process prompted me to read the reviews, and after I realised who would fulfil my orders when I signed up, I decided against it. Thankfully, the signup process was awful enough to save me from further headaches. I was communicating with an "acquisition specialist" in Arkansas who either sends long, templated emails or one-liners--disinterested and challenging to work with. Avoid.

    Photos
    Sparkletts Water
    Sparkletts Water
    Sparkletts Water

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    The Better Water - waterdelivery - Updated May 2026

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