Soooo I didn't read the reviews before going, but I definitely experienced the whole "read the sign" treatment. HOWEVER... as someone with severe OCD, I actually prefer this format. I love knowing the items are well attended to and not mushy or days old like the froyo place nearby (super gross!!). The owners and the employee running the shop operate it stricter than the army -- and you know what? I actually kind of love it. Environment looks and feels clean. The employee periodically checked on the machines which is a good sign. My husband's order was brought to us directly despite that there was a line- speaks volume about their "hospitality". I understand if the strict treatment may offend others but people like me respect it and very much prefer this. read more

The Berry Bar - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

We typically come to this "plaza" for family dinner as many local families do. If I'm not mistaken The berry bar is the only dessert place in the area and that's why the customer strategy amazed me. The ownership/management is terrible they are terribly RUDE. First it's a frozen yogurt place. If anyone has been to a frozen yogurt place you know it's self-serve. This place does not believe in sample cups. Which okay I can get past that but their thing is "grab a cup serve the yogurt you are interested PAY for it. If you don't like it do it all over again" the toppings ... you may not touch them ur self someone is there to serve them for you. The owner yelled at us over placing the levelers all the way up on flavors WE SID NOT EVEN USED!! and on top of it all he asked for a tip after their horrible service/attitudes Just skip it better stuff with amazing service down the road. We will not give them business anymore. read more

I wanted some dessert after dinner and stumbled on this place after looking at maps for some nearby icecream/froyo places. All of the froyo dispensers had signs on them that stated that customers could not take samples of the froyo flavors with the cups provided because it was unsanitary. I thought that the sign meant that we couldn't get our own samples using the big cups so I asked if there was different sample cups like other places have and if a worker could get the sample instead. The lady at the front started screaming at me that I should've read the sign and that it said no samples allowed and that it was unsanitary. She was unnecessarily rude, and the male owner came out to say that they don't offer samples (which is 100% fine- she didn't have to be rude about it). While I was looking at the different flavors to decide which one to get, the male owner came up to me and started boasting about how he has been in the business for over 20 years, has multiple froyo locations, how he makes his froyo fresh everyday, and that its the best froyo shop in the area. When I got my froyo flavors from the dispenser, the lady in the front came up and started immediately yelling that the handle wasn't up all the way (which it was). Then the male owner told me I couldn't scoop my toppings because it was unsanitary and they did it for me (which is also fine, I don't mind). While I was eating my froyo, the male owner came outside and continue boasting about his froyo shop and how it was the best. Honestly, the froyo wasent that great. It was subpar at best. The flavors all tasted not great, I got the Strawberry and Cheesecake. The froyo consistency was somehow grainy and liquidy at the same time. It melted quicker than usual froyo and was like flavored watered down milk. I would not come back, the lady worker and male owner were both rude and made me feel really uncomfortable. It was not a welcoming environment and the froyo lowkey sucks. read more

The Berry Bar has the rudest workers I've ever encountered. From the moment I walked in, the staff was dismissive and unfriendly, acting like customers were an inconvenience. For a frozen yogurt shop, it's especially frustrating that you can't even serve yourself--they control the entire experience, and somehow still manage to make it uncomfortable. Basic courtesy and professionalism were completely lacking. There are plenty of frozen yogurt places with better service. I won't be returning. read more

The Berry Bar - Terrible Frozen Yogurt - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

The froyo is great. I do not appreciate the owner holding my bowl and telling me I'm going to spill repeatedly. He also accused us of not cutting off machines, insisted mine would fall, and demanded he spoon our toppings. If you can't handle a few drips, which we did NOT do, don't open a business! I'm 58. I ran an ice cream shop in my twenties. I know how to operate ice cream machines, in a clean manner, while being welcoming. You do not. You are ridiculously rude and condescending. We will buy frozen treats elsewhere. read more

Such a nice break from Jeremiah's! The froyo was great & plenty of flavors to pick from. The service was above & beyond, super clean & friendly! Will be bald with our friends & family! Plus you can't beat the view. read more

Great atmosphere for kids and families! The place is always very clean and welcoming. We come atleast 4 times a week and we love it here!

Always impressed by how fresh their fruit is every time. They have such good yogurt flavors and amazing toppings as well. Staff is amazing and so nice and helpful. They have some table games inside and a tv playing movies read more

The Berry Bar - a bowl of fruit and yogurt - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

This yogurt is always perfection and the owners are amazing with high standards for excellence and cleanliness. If you follow the instructions for cleanliness during the self serve process, then you will fit right in. Enjoy!! read more

This is definitely my family's favorite place to go!! My 3 year old grandson will not allow us to ride past without shouting we have to go to the smoothie place!! we visit at least 2 or 3 times a week!! extremely friendly and sweet staff!! I recommend them as the best on this side of kingwood!! I love this place!! read more

Do not listen to the bad reviews of this place! I have been going here for years (probably over 100 times) and the food is so good, the owners are so nice like some of the nicest and wholesome people ever, it is a little weird when they look at the cameras to make sure people don't steal but I've seen kids and adults alike try and steal frozen yogurt but they are seriously some of the nicest people I have met, the frozen yogurt isn't expensive at all, way cheaper and healthier then menchies. Seriously this place is so so good, there's a reason everyone loves to come here. 100/10 seriously the best hangout place ever read more

Second time in a row to get scolded by owners. They watch on cameras. If you don't dispense the yogurt perfectly, the woman yells immediately. Then, you get reprimanded by the man. After that, they ask you for a tip! I will not be back. read more

The staff is so friendly and remembers every customer they have! Not to mention the amazing flavors of both the frozen yogurt and smoothies etc. Honestly the best place when you need a cold snack and a warm welcome! read more

Owners very rude. They watch the cameras anytime someone gets yogurt, and will immediately correct kids if they do something they don't like. I come here with my kids and EVERY-TIME they treated them horribly and like an inconvenience. Every time I have gone they have had horrible attitudes especially when you have questions. Will NOT be going back there because of the HORRIBLE customer service. Do NOT go there, many other froyo places nearby. read more

7 minutes ago NEW Yogurt is good, but staff/owners are rude. The male owner treated my family (African Americans) like we didn't belong and was rushing us. The female owner/staff was rushing us on our toppings. When our child went to look at the yogurt, the male owner ran over saying "adults serve only" in which my child was just looking. Then he was talking to me crazy and like I couldn't read. Another family came in with their kids, he said nothing all and all the kids ran to the yogurt machine. (White of course) These owners/staff are prejudice and we will not be back! read more

My nephew wanted to come here, so we stopped in and I've never been here, so I wanted to sample at least 2 flavors before I made a whole bowl. I went up to the guy at the register asking if they had sample cups, and he immediately said NO, WE MAKE FRSSH EVERYDAY, ITS THE BEST,EVERY FLAVOR. Bruh, if he's the owner, how does he stay in business. He's the rudest froyo owner I've ever come across. No way will I ever spend my money there. There's plenty of other froyo places that WILL let you sample because they aren't penny pinchers! read more

$32 for 2 cups of yogurt !! hiway robbery... needless to say we wont be going back there again

The owners are amazing and so helpfu! The acai bowls are so good and the fruit is fresh . I would also recommend the coffee so yummy !

I may not visit again.. My mom was trying to rotate there condiments and accidentally turned the knob a little and some m&m's fell out The owner??? Got upset and gave us an earful of "those cost me money, I don't have much left of that. The shipment for that is low and I can't order anymore" We apologized and said sorry.. we felt bad because of the 'it takes time for shipment and supplies' but honestly I know a business is hard.. but it is what it is. Lose some gain some. Move on.. Sadly I wanted this place to be my regular maybe in a next life I guess I gave a one star on the customer service.. Yogurt was okay.. read more

The froyo is fine; the people are RUDE. My daughter accidentally dropped an empty cup, and I told her to throw it away and get a new one, as anyone would do. The people there yelled for her to wait as she was at the trash can, which I thought was weird, but she threw it away too quickly and they said, "it's fine" and we kept going. As we checked out, the man told us that next time we ever drop a cup, give it to them because sometimes people come in asking for water and they use those cups. Sooo runners--don't ask for water from them because they very well might give it to you in a dirty bowl off the floor. As we were getting toppings, they were rushing my daughter and wouldn't even give her a chance to think (it was empty in there, we weren't holding up a line or anything). My daughter's yogurt was just barely hanging over the edge of the bowl like it does for pretty much anybody...it wasn't a mess at all, not dripping or anything, and the lady had the nerve to tell my 8 year old daughter that she needs to "be more patient" next time so that doesn't happen. I'm seeing similar things in other reviews. These people need to stop addressing people's kids and only talk to the parents when they is a legitimate problem. read more

Love this place! Service is wonderful and everything on the menu tastes amazing! Hands down the best place for some yogurt or a cold smoothie. read more

Wow! Decided to partake in some froyo after dinner. Walked in and there were a few family already sitting, and it seemed like a nice environment... we couldn't be more WRONG. We notice there was no way to sample, and decided to put a little in a cup to try before committing . We thought it was all fine until the manager comes from behind us, and proceeds to treat us like children. Yelling " if you don't like sour don't get sour we DON'T do samples here." And immediately blamed us for a mess on the floor we didn't make. We felt so awkward and didn't want froyo at that point, but decided it would way more awkward to leave. So when making our second attempt to get froyo the owners wife felt the need to scold us too. Telling me to pick a basic flavor like chocolate or vanilla, the audacity. The checkout process was even more awkward as they felt the need to continue to criticize our topping choices saying "if you don't like sour froyo why do you like sour candy?" That's wild. After all that they had the audacity to turn that iPad around and ask for a tip...okay. Embarrassed. Insulted. Belittled. Not gonna lie the froyo was kinda bomb but trust me it's not worth it. read more

My son and I went yesterday and were about to grab some Reese's with the sooon and then the guy was SO RUDE saying "Nooo we hve to do it" but seriously did you had to be rude like that and make that expression. Won't be going back again. read more

We have been loyal customers for years. Today, I was helping my 10y old to get some ice cream, I dropped some ice cream by accident and the new manager came to correct us in a rude way. I told him it was an accident but he kept going and going talking to my daughter .... The place was almost empty. They lost our business for being so rude. It's an ice cream place mostly for kids as customers, keep that in mind. read more

Will never ever have my children come to this location. I am not sure if the woman onsite is the manager but completely rude, and her behavior is totally uncalled for. I will report this to a corporate office. Very prejudice at this location. Just appalled at the service here. read more

Great froyo spot in Kingwood! Nice location on the waterfront, too. We took our kids for a weekend treat and everyone was pleased. The customer service was awesome and they are very kind. Some froyo spots tend to be dirty, but this was an extremely clean environment. read more

I absolutely LOVE The Berry Bar! My husband stopped here one night because he wanted a smoothie and it came up on his phone maps. They had an avocado smoothie on the menu, and I being an avocado aficionado had to get one. I happily sent him there. The avocado smoothie was delicious! I hadn't found a good one since I left California 8 years ago. The place I used to get it from was a small Vietnamese place so I wasn't sure I'd find something again. The Berry Bar proved me wrong. If you're an avocado fan I recommend you try it. You have the option of adding boba as well if you enjoy them. My husband has gotten the piña colada boba and since our first visit I have gotten the Mangonada (extra spicy) and Vietnamese iced coffee. All were amazing and delicious. I am going to stop and say it here: I'm addicted! The prices are reasonable for and smoothie bar. Aside from smoothies and milk teas you also have the option of getting frozen yogurt or an açaí bowl. I haven't tried any of those but have heard great things about those items. The place itself is very cheerful and bright. There are a few games like Jenga and checkers available to play with while you wait or hang out with friends for a bit. I think my favorite thing about this place, though, is the owner. She is so welcoming and super sweet. It's always a pleasant experience when I do stop by for a treat. If you're a fan of boba milk teas, fro-yo, or açaí bowls I highly recommend a visit to the Berry Bar. You won't be disappointed and who knows? It may be you're new favorite smoothie place. Next thing you know you'll be making the trek to the area just for that drink...probably more often than you care to disclose. I know I do! read more

The Berry Bar - Vietnamese iced coffee...right before it slipped out of my hands and exploded all over the pavement. It was delicious while it lasted, lol - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

They are wonderful? They had just closed since the hours in Maps was incorrect and they graciously still took my order. Cannot wait to go back. read more

This is a nice and clean frozen yogurt store with bubble tea. What my favourite thing here was its açai bowl! It comes with an assortment of fruit toppings (from the froyo bar), coconut shavings, granola, and honey. The staff here are friendly and they have plenty of froyo flavours and toppings. read more

The Berry Bar - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

My husband and I were scolded by staff members twice in the 5 minutes we were there for wanting a sample and being wasteful. I get they want to make as much profit as possible, but there are ways to ways to speak to people that do not come off as condescending and flat out rude. They lost at least $20 on us and no telling how much more on other customers per the other reviews. read more

It's delicious- - - Everything is delicious. My friend knows the owners here, and they are so sweet & accommodating! I've had the smoothies--at least for right now. Oh! And some sort of coffee (I cannot remember what it was called). I would definitely recommend The Berry Bar to anyone. The tropical flavor of the mango/papaya/pineapple drink is spot on. They do NOT skimp on flavor. And! They have an aquarium! I love fish, so much I have some of my own aquariums. It's a very clean facility even at the end of the day. read more

Worst frozen yogurt in the Kingwood area. I got 4 flavors and all tasted almost the same, only the color is different. Also, it taste more like water than yogurt. read more

The man that works the register is flat out rude. I find it strange they won't let you serve yourself your own toppings. Possibly a way to get you to tip?? Because after tapping my card, the man then ASKS me if I would like to add on a tip! I'm all about supporting businesses, but to ask for a tip is bizarre. Especially after he scolded my husband for chocolate chips falling out of the dispenser after he pulled his cup away! lol we had a good laugh when we left that place. Weirdest and most condescending experience. read more

EXTREMELY rude, talks down to teenagers. My FROZEN yogurt was melting before i even walked out of the store it came out semi melted . The inside was a cozy place, would help if the workers weren't so rude. They don't allow samples, they told me I had to buy a small and if i didn't like it but more. read more

Finally Frozen Coffee Tapioca in Kingwood! Great taste and price! Frozen yogurt and drinks are tasty. Conveniently located near the lake so you can enjoy the lake view with your froyo and drink outside! Definitely coming back and recommend it! read more

The Berry Bar - Kids enjoying their froyo - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

This is a good place for yogurt if you're willing to spend a decent amount. I got maybe 3 oz of yogurt and spent $4.16. Which I'm comparing to Menchie's price of around $2 for the same amount. I'm also not sure what the other prices are, but the family of 4 in front of me paid $47 and some change for their treats. read more

Product: decent selection of flavors but not too many that jumped out at me. I tried the coconut and cookies n cream but neither really wowed me; they just didn't pack enough flavor compared to other fro-yo places I have visited. When you get to the counter, you can add a number of toppings. I do like the option to be able to do that but if you *have to* pile on toppings to enjoy the fro-yo then something is lacking in your main product and, sadly, it was. My sister who works in the area and has been here before said she normally orders shakes and she highly recommends them. Venue: not very busy last night but that may have been because it was Easter and many folks may have stayed home after a busy morning & afternoon. At any given time while we were there there may have been another 1-2 customers. The tables and surroundings were very clean and I did observe the staffer come by when she was free, between customers, to wipe down the fro-yo dispenser area. Apart from the tables inside, there is also seating on the patio. Parking: there is tons of parking around the venue and additional parking in the garage that's a short walk down. That comes in especially handy during non-business hours when you can also freely park in otherwise reserved spots. Staff: the young lady behind the counter was adequately friendly and cheery. She was efficient at her job and, as I mentioned, was attentive to the upkeep of the store. read more

The Berry Bar - Some of the choices - Ice Cream & Frozen Yogurt Near Me - Houston, Texas

Cute little place with best of 3 worlds: boba tea, frozen yogurt and açaí bowls. Definitely a place to check out and have very friendly service. The reason why I gave it 4 stars is bc it's not the best boba but it definitely will fix any craving you have. read more

See all

Talk about HARRASMENT- the older male and female are undeniably rude with no customer service not that I except much but as a first time customer here I was very disappointed -- there was yogurt on the a tray and older female worker " shouts out to me - Don't waste my product"!! First of all the product she was referring to was not even in my cup nor did I even try to put it in my cup ( I prefer a sorbet she was showing like a vanilla of some sort) therefor I was basically being reprimanded for something I didnt even touch! Then They followed to tell me how long it take them to get their product ( which hello ma'am I did t even do that)! To say the least I rather give my business to a place where they have better customer service- I'm all about supporting your local business but when you get accused of something that one you didn't do is ridiculous! Like having a hawk over you, as if I was stealing their fro-yo ( mind you a quarter size is what she showed me)! If you want them over you making sure don't take more than what is there ( as I was accused of) I'd take my business elsewhere! Not worth the hassle, tastes like any other fro-yo spot! Nothing special. read more

See all

We went to this establishment for the 1st time today with my autistic 6 year old to meet up with his classmate. We went in and didn't really know where we should start. My son helped me put his froyo in a cup and wanted to add gummy bears. Well he didn't like them in his froyo so the lady allowed me to add more gummy bears to another cup and I PAID for the amount and she was friendly recognizing my son was different . Well he wanted more so I PAID for more and the gentleman helped me this time and basically told me we weren't allowed to have anymore bc he has to custom order these and it takes two weeks to ship in. I will NOT EVER be back here. It also felt like the ac was at 80. Super hot in this place. Not kid friendly. read more