Went here once to meet up with my friends to play airsoft and I will never go again. The location for starters is not very good; it's located in the ghetto. It wouldn't be an issue except for the fact that a black gangster from the ghetto was instigating a fight with another person who was coming into the building to play airsoft and was harassing people. The owner is so oblivious and lazy however that he didn't even notice until my dad told him. I had to bring my dad though because you had to be 18+ to sign the waiver so you can't drive there if you're 16-17. Prior to going there though, I won an airsoft gun in a raffle, and I wanted to try airsoft. We didn't have the space to ensure that no windows would be broken from us playing, so we had to go to The Battlegrounds. I didn't want to spend hundreds on airsoft equipment, so I went with the minimum equipment they made me rent when I got there because they wouldn't let me use my own glasses. The mask, which was the only thing I had to rent, was only covering the front of my head and so when I was shot point blank in the head by a scumbag with a CO2 gun who got mad at me, I was not protected, which led to a serious injury by airsoft standards, which was my skin being broken and me bleeding out of my head. However, I had never been shot before so I couldn't compare it to anything else. It hurt but I thought that was normal and when I went back to the staging area, I felt a huge bump on the back of my head where the pellet hit. I have pictures to prove. My friend had also been shot with full auto guns the same game. I asked the front desk (which the owner was at) if they had an ice pack, but since I wasn't an adult, I wasn't taken seriously. I know this because when I asked my friend's dad to ask for one, he came out with one within ten seconds. I sat out the rest of the games for that day and went home later. My dad heard what happened and he complained. The first thing the owner asked was if he wanted his money back and didn't even seem sorry about how his business let this happen. This is why when a waiver is ever involved, always consider that there's a reason why there is one. In this case, the reason was so I couldn't sue the owner for letting me get hurt because his referees never do their jobs and enforce safety rules. It's worth mentioning that both arenas are indoors, so it is a matter of safety when a person uses the "bang bang" rule and doesn't use full auto mode on their gun. Both of these rules were violated the day that I happened to go and this was also on the account of my two other friends that were there with me. The owner gives special privileges (full auto and point blanking) to his son when he is playing with other people that violate safety rules and put his customers at risk for injury. The owner is very unprofessional and immature. I know this because my friend was getting made fun of for pointing a unloaded holstered pistol at my friend who was fine with it. Nobody normal would ever point a real gun at someone like my friend did with a safe airsoft gun, but the owner came over and said anyway, "If that was a real gun, you could've blown someone's head off." If he thought it was an issue he should've ended it there, but he proceeded to say, "Don't be an idiot like this guy", when we were with other people waiting to do another match. My friend shouldn't have done it but if the owner was at least a little professional then he would've kept it to himself. I don't think a refund was appropriate for what happened to me; I think I should have gotten free game passes for the bodily harm that happened to me under his roof. You also have a high chance of getting your equipment stolen if nobody is watching it. Please, if you're going to do airsoft, do not do it here. My first experience was like this and I'll probably never play airsoft again. Play in an outdoor one instead of in this one, and if you're not old enough, then wait, because you don't want to have the sport ruined for you. Everything, including the full auto guns that they sell and you can't use there, is outrageous in price. I mentioned all of this because everything I said could and will happen to you if you go there. The owner doesn't deserve the cash and is only in business because he has a monopoly on airsoft in the area. My dad would've prosecuted too but they have no reason to keep their camera footage that would go against them. This happened to me years ago but things are still the same from what I hear. I wrote this on Google Reviews but feared it wouldn't get the message out. Just ask anyone who doesn't currently work there and has played there if there hasn't been at least one of these incidents every time they went. Also, something to note is that all of the positive reviews on Google Reviews are either parents of little kids who didn't actually play or these very suspicious 5-star "reviews" by "customers." read more