I chose this salon because of their positive reviews and trusted them with my dog. If I had known…read moreshe was going to be shaved nearly bald, I could have done that at home myself. At drop-off, we were told she would need to be cut short due to matting, which we understood and agreed to for her comfort. However, when I picked her up, she was shaved almost completely bald -- including her face and head -- which drastically changed her appearance. When I questioned why her head and face were cut so short, I was told she had mats there. The owner later acknowledged that she "did not" have matting on the top or sides of her head. That contradiction is extremely concerning. There is a significant difference between "cut short" and shaving a dog down entirely. For a $110 service, clearer and more honest communication should be standard. A full refund was discussed, and I am still waiting for confirmation on how that will be handled.

UPDATE as of 2/3/2026: The insanely bold owner Mishelle Shump has reached out to my vet office…read morerequesting my dogs medical records. I have never experienced anything like this in my life. To think your dog will be in the care of these money hungry people is very concerning. Instead of caring about the well being of an animal you are going above and beyond to try to avoid paying for the dogs vet bill. Please keep in mind we are talking about $143.23. These people are in desperate need of money which is why they are going above and beyond to try and protect themselves. They don't care about your pets and will not support you in any way that does not result in a profit for their little business. This should have been handled differently and professionally. My dog's dew claw was completely cut off during a grooming appointment at The Barkery Bistro on Augusta Street. When I picked my dog up, she was actively bleeding onto my sweatshirt. She was clearly in pain and distressed. Even after seeing her bleeding, they still charged me, only reducing the grooming fee by "half." It wasn't until I realized the severity of the injury and brought it to their attention later that they refunded that charge. I took my dog to the vet and consulted other groomers, all of whom expressed shock at the injury and how much pain my dog must have been in during the grooming. Instead of taking responsibility, the owners Mishelle Shunp and her son JJ Shump tried to pressure me into signing a mutual release. I told them I would not sign anything. I provided photos and vet documentation and requested reimbursement for the vet bills. Since then, they have gone completely silent and are refusing to reimburse me. This was not a minor accident. This was a serious injury, handled with zero accountability and zero respect. I would never trust this business with another animal and strongly warn others to think twice. I've also added the poorly written "mutual release" that they tried to get me to sign. DO NOT BRING YOUR PET TO THIS PLACE.

They offer a variety of locally sourced product that is made in house. Very friendly and helpful…read morestaff. They offered samples which were amazing. My dogs went crazy for everything I bought. I will definitely be back.

How can you not love this place?!? I've been going well over 2 years now and the customer service…read moreis always top notch. They not only remember you and your furry one but take time to listen and offer suggestions that will help at all dog stages. The owner is fantastic and super sweet! The only negative is woodruff road traffic but on the days I can't make it they offer delivery! I will always support this business and you should too! They make items fresh and will even go the back and grab items if they look iffy ( and you don't have to ask- they do a quality check before ringing it up). I can't say enough good about them but seriously you should check them out if you haven't already. I will only buy my doghter treats there and she will probably bark and tell me "no" if I tried otherwise.

We have used Pat N Pets several times and feel like she does a great job at a very reasonable…read moreprice. Charges $75 for my standard poodle which is the best price I've found from a mobile groomer. Beyond that, Pat is always on time and my dog seems to like her a lot

Pat N Pets did call me back, and referred me to Pat, who retired. My cat is really matted and Pat…read morereferred me to the Cat Clinic in Greenville.

Outstanding service and exceptional care! This business offers everything a dog owner could need,…read moreincluding dog walking, training, breeding, and quality pet merchandise. Their knowledge, professionalism, and genuine passion for dogs shine through in every interaction. They provide dependable service, excellent communication, and truly treat every dog like family. I highly recommend them to anyone looking for trustworthy, experienced pet professionals.

I took my AKC Pure Breed Pomeranain to Southern Comfort Grooming-Board and was EXTREMELY UNHAPPY. I…read morespecificly asked that he NOT BE SHAVED!!!! (cause you dont shave a pom, they should know that) and after 7 long hours of my 9 lb dog being there he was shaved all over, even his ears. These people claim to have been in business for 21 yrs and have experience grooming poms but have no cule what a real pom haircut is. Think twice before taking your dog there if it has a specific haircut cause they will be rude and laugh at you on the phone when you call to complain. I lived all over the US and never in my life has someone cut my dog to look so ridiculous. Go somewhere else people!!!!!! unless you want a redneck haircut on your pure breed

Thanks for taking care of my cat on the spur of the moment. She was in good hands. Sunday pick up…read moreafter 6 pm was ideal. I love a family owned business.

Michael from Purr & Petal took amazing care of our garden and cat Moonpie aka Smoosh while we were…read moreout of town for two weeks. He spent quality time with our Smoosh and she grew to love him I had such peace of mind knowing he was giving her love and attention in our absence. He also took exceptional care of our garden, I came back to healthier plants than I left him!

Great news place to shop. Russell is super helpful and knowledgeable. Definitely the best reef…read morestore in the upstate

Probably one of the best fish stores in the upstate. Came from oceans floor after a aptasia…read moreinfestation had to redo my entire tank guys helped me through every step them when cycling went rogue they came out and did a 100% water change last minute would not ever go to anywhere else. If you want a thriving reef tank go to these guys they quarantine there fish and have excellent corals especially sps which you cannot find at oceans floor. Go here not anywhere else

My dogs are obsessed with the cow ears & trachea tubes! My pups have sensitive stomachs, and this…read moredoesn't upset them at all. Julie is very friendly and is ready to make any kind of bundle you ask for. Definitely will be buying from her again!! I've already made 4 orders from her. Thank you!