The Basketry is 5 STARS all the way. Their personal touch from the moment you contact them with a question to fulfillment of the order and through delivery to the recipient is by far exemplary. If within our New Orleans area, they will deliver themselves, or send it well packaged via UPS or another shipping company to exceed expectations of required delivery date. We live close enough that we can drive across the Mississippi to their store but sometimes I just use their website to research what's available. I can order exactly what's there off of it or give them a call or email them and ask about modifications and other ideas to customize a gift box or basket for a special person or occasion. We and the people we have given gifts to from this wonderful company have never been disappointed! read more

First I want to apologize for thinking the package was never delivered. When I initially ordered the shop was attentive we discussed how it would be delivered but I never received confirmation that the package was delivered to the hotel. Unfortunately the hotel dropped the ball never delivered the package. However it did arrive after some calling around at the hotel so it ended well. My friend loved the gift and was super surprised. I made the order from Chicago to New Orleans it was a very simple transaction and reasonably priced. read more

The Basketry - It came with a nice box and bow ( I know guys don't take pics of gifts so I didn't get the pic with the bow on) - Gift Shops Near Me - Luling, Louisiana

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Walked in and walked right back out. I was looking for a quick gift for a closing. The customer service was cold and not very welcoming. The store didn't appear to be well stocked as it use to be. I was wondering why the parking lot was so empty these days and I surely found out. The old owner and staff were very warm and inviting. I won't be back. read more

This is the coolest place! I wanted to send something unique and special to my mom and stumbled upon The Basketry while doing a Google search. I looked at the website and there were so many quality options. It was hard to make a decision so I decided to do a custom box. I sent a message on Facebook and quickly received a response, along with confirmation for next day delivery. I was also able to see a picture of the actual box before finalizing the sale. It was delivered around 1pm the next day and the delivery guy was nice and professional. The box was so beautiful! My mom loved it!! I will definitely order from The Basketry again! read more

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I ordered my MOH the fleur de bubbles basket. I called and was able to add sugarfina gummies a la carte. The person who helped me was pleasant and I enjoyed the quick and smooth process. Today the basket was delivered an my MOH loved it. Unfortunately the ceramic platter wasn't wrapped enough and broke prior to arrival. I would definitely order from them again, only wish I found them sooner. read more

The Basketry - Fleur de Bubbles - Gift Shops Near Me - Luling, Louisiana

My brother was going to be getting engaged while on a trip to NOLA (I live in Los Angeles), and I wanted to send them a gift after he popped the question. I am SO happy that I found The Basketry - they were super helpful tailoring one of their packages to what I wanted to send them, and went above and beyond to ensure that the gift wasn't delivered early (would have been dead woman walking if I had spoiled my brother's proposal :) Even though they don't deliver on Sundays (he was proposing Saturday night), they made sure to put a big note on it for the hotel to not send it up to the room until the next day, and also communicated that to the front desk when they delivered They were super communicative and made the whole process so easy - would use them again in a heartbeat! read more

On an engagement gift hunt with sweets, we hit this place after a plantation tour. It has plenty of the nice girly things the ladies are looking for. Saints, LSU, candle burners and funny prints. Saw some clothing and shoes here too. Its similar to plenty of other boutique stores. Its kinda high end with each boutique store trying to have something totally different from the others. This is that store but I am guessing for the location, they are the only game in town. Its nice stuff. The staff was nice. Its lost on my a little because I am a guy but I appreciate the selection. There is a lot to look at. read more

The Basketry - Gift Shops Near Me - Luling, Louisiana

My daughter and her boyfriend were in NOLA to celebrate his 40th birthday. Due to Covid the hotel was not doing any welcoming service so I went looking for another idea. So glad I stumbled on The Baskerty! I gave them a call and the customer service was amazing! Ali went above and beyond to select items that they could snack on during their time there. She had the basket delivered in a timely fashion even though I gave her short notice. I will definitely recommend The Basketry to my friends and family! read more

The Basketry - Basket delivered to hotel for birthday celebration. - Gift Shops Near Me - Luling, Louisiana

I cannot possibly be more thankful that I found The Basketry!. I spent time looking for the perfect expression of sentiment with memories of New Orleans. This company is exceptional! After I placed my order I went back to their website to check in and there is a "text us" option live online. They responded quickly... Ashley, this order was so very important and you went above and beyond to deliver perfection, a package that will express the love in our hearts and our gratitude to New Orleans. Awesome attention to detail, complete consideration and kindness - and a perfect package. Thank you for the lagniappe! Exceptional beyond words! Let the good times roll, with love from Texas. read more

Never had an unpleasant experience here. The owner is super personable and congenial, as are the employees I've interacted with. A little pricey, but hey it's a business. There is large selection of gifts. A little something for everyone from babies to men!! Love their amaryllis bulbs. read more

The absolute best for all your gift giving needs! I've ordered from The Basketry three separate times within the last year or two and every time the service and product has been amazing! Ali is wonderful to communicate with to ensure you are well taken care of. They support local companies in their gift baskets and have the best selection for any age or gender that you are sending a gift to. Will continue to order from here, may even send myself a gift basket next time! read more

The Basketry - "Goes Down Smooth" gift basket just as it looks on the website! - Gift Shops Near Me - Luling, Louisiana

Such a super cool store. They have so many amazing items! They have everything from candles, to food, to Pandora. The prices are typical for that sort of store. The workers are always super pleasant. It's a great place to shop for gifts! read more

The Basketry - Ordered online - Gift Shops Near Me - Luling, Louisiana

Super Duper FANTASTIC!! - BTW they have moved and are now located at: 12337 Hwy. 90, Luling, LA 70070 Their new shop is bigger & better - Lots of great gifts from Pandora to ornaments to Home Decor to baby cloths, Vera Bradley to Kameleon Jewelry, wine, to cookbooks to snacks, Lampe Berger, Poo-Pouri (greatest invention EVER!!!), great sports paraphernalia - just take your time & look around & go around again!! You will be amazed at all the great items!! Alot of great local flavor all OVER the shop!! Overheard at the Cash Register "I can always count on Kristi to get me a great gift for my wife" !!! Not only do they have great great objects all around - but they make gift baskets - I have had a couple made for gifts & they are created so FANTABULOUSLY!!! The great thing too is - you can say 'here is my price range - I am looking for the sports man, or the cooker, or the hard to buy person in my life' & they will create a GREAT basket for you!! The staff is friendly & helpful, warm & cheerful!! Take advantage of the free gift wrapping too - one less thing for you to do!! It is a gorgeous shop & you can find TONS of great gifts ... & if you bring your honey - they even have a little seat outside for him to rest & not crowd you so you can enjoy & browse to your hearts desire (it will be awhile!! :-) ) read more

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Luling is a small town. Places like this are few and far between, because Luling is a small town. To get it right in a small town "means more" because folks are used to traveling to the more retail flush areas for their needs. The Basketry has always been consistent with their customer service and the options or gifts are plentiful. Need a last minute gift? They are sure to have one. Need a unique piece of jewelry? The selection here is diverse and large. Bath bombs, local towel and kitchen accessories, check and check. No matter if you are in the area or close by (River Ridge, Elmwood, Destrehan, I'm looking at you) I would highly recommend shopping here. read more

Splendid! Simply superb professional and personal service. Awsome staff. Out of 10 I would not hesitate to give this business a 15! read more

Being a small town, woman owned business, The Basketry brings the big city corporate gifts to the young, the middle age and graciously matured! When I need a gift, whether it is a baby shower gift, a bridal gift, an anniversary gift or birthday gift, I always buy from The Basketry. From the Owner, Kristi Brocato, to the entire Baskerty Staff, you always receive the utmost friendly and professional service. I rate The Basketry a 5 STAR! They are My Go To Place to Shop! They definitely know gifts! read more

My go to place for gifts now! They are so easy to work with and creative with basket arrangements! Everyone I have sent one too absolutely loves their basket! read more

I highly recommend this for any gift needs. They are very professional & all the gifts they have put together for my grandkids are beautiful & the products selected fits their age perfectly. They always respond in a timely manner when ordering. The products are of high quality & wrapped beautifully!! read more

The service here is honestly so awesome and helpful. The outside of the place is so cute and crafty and so is the inside. They have everything you need and its not too expensive either. I received a Pandora bracelet from here the other day and the size was way too big, I just brought it in and they switched the sizes without an issue. I love this store, I wish they had more in different locations. read more

The Basketry - My pandora bracelet I received as a gift from here! - Gift Shops Near Me - Luling, Louisiana

Sending a birthday gift basket to a friend down in Metairie. Placed an online order (I'm in the philly area) and within an hour, I received a text message from Ali informing me one of my items in the package was out of stock and offered me two substitutions. Since one of the items I really wanted wasn't available, I wasn't really happy with the suggested replacements. Here is where Ali really stepped it up a notch! She offered me a more expensive item, that I immediately knew was definitely a step up from what was the original item. AT NO EXTRA CHARGE! Next day, I reached out via text and asked if the basket had been delivered. Wanted to call and say happy birthday, but didn't want to spoil the surprise. She text back to me faster than even my own husband. Ok, so he never gets back to me promptly, but she really put him to shame. Customer service is almost a lost art, but not here at the basketry! Oh and the prices are very reasonable and a lot of wonderful items to choose from! I will be a forever customer! Thank you Ali, my new found friend! read more

I absolutely love love this store! I go there every time I need a nice gift. And I love to just go shop for myself!

I stopped in to buy my wife a gift. The staff was personable, professional, and helpful.

Wonderful customer service. We needed a personalized basket/ gift for our dear friend in Gretna. We called from Iowa and asked for very specific items (including Iowa Hawkeyes and Iowa State gifts). The team at the basketry did not disappoint- not only did they personalize the basket they sent pictures to make sure that it met our satisfaction... wonderful people to work with!! I highly recommend. read more

The Basketry - Gift Shops Near Me - Luling, Louisiana

This store is one of my very favorites! Great selection of local and unique gifts, plus having the option to have your items made into a gift basket. You can find everything from baby gifts to Pandora jewelry to kitchen decor, there is something for everyone! The staff is always very friendly and helpful! Definitely give The Basketry a visit! read more

The Basketry - Gift basket I had made at The Basketry with different alligator themed baby items all placed inside a little pirogue. - Gift Shops Near Me - Luling, Louisiana

So lovely! The owner worked with me to create the perfect basket to send to my fiancé and his buddies for their bachelor party in NOLA. I checked out their website and wanted to do a mix and match of several of their baskets. I gave them a call and Kristi worked with me so patiently to create EXACTLY what I wanted. She even texted me a photo of it before she wrapped it to ensure it was all I wanted. They were totally floored by it and loved everything. I couldn't be more pleased. This is the perfect thing to send to someone living or visiting New Orleans! read more

This past weekend I had one of the best customer service experiences of my life from The Basketry! I ordered "The Bachelorette" basket for my fiancee while she was down in LA for her bachelorette party / jazz fest. Her maid of honor accidentally gave me the wrong address and I wound up having the basket delivered to the wrong hotel. I spoke with the hotel concierge and she assured me she'd have the bellman walk it down the street to the right hotel. An hour later, when I call back...no one has any idea what I'm talking about or where the basket is. In an act of desperation, I called the Basketry to see if they could help. Brittany from the Basketry was amazing and went out of her way to hunt it down and make sure it ended up with my fiancee. Further, she told me if she couldn't track it down...they would have quickly made me a new one and got it to her asap! This is a fabulous company...not to mention she absolutely loved the basket! read more

This store goes above and belong with customer service , they do have some high priced items but they also have non expensive stuff as well. They have something to fit everyone . The owner comes out and helps a lot too they are very accommodating as well and super friendly . They have designer jewelry like Kendra Scott and pandora and they run the same specials as pandora does at there stores. They also make beautiful gift baskets and deliver . I have never used that option but I've herd good things . And they gift wrapped everything very nicely . The only thing is I could see where people would get aggravated if they don't like personal customer service shopping and just wanna kinda be left alone but if by Say ur just looking they give ur space . But definitely a must go ! Best for gifts and decorations . They also have clothes and baby gifts read more

This store is very over crowded and over priced with merchandise. None of the store employees are nice or friendly. Don't waste your time unless you have a big budget for junk items. read more

An amazing place to shop for not so ordinary gifts. The workers there are the best you will find anywhere. You are greeted at the door and you feel so welcome. Very exciting gifts for yourself or others. read more

Natalie provided excellent customer service! She gave suggestions that would enhance our basket and most important, went out of her way to ensure that the delivery was convenient and that they were sensitive to the grieving family. I highly recommend The Basketry! read more

So glad I found The Basketry! I'm from California and wanted to have a custom gift basket delivered to a family member for their birthday while in New Orleans on business, and Natalie did a fantastic job with the basket, and went above and beyond helping me with all the details. What an easy, and pleasant experience. read more

The Basketry is spectacular and it is my absolute favorite store! It has everything you can think of. Each time I visit to shop, it is like an entirely new store with a large variety of new merchandise. The items are very unique and unexpected. I get gift baskets made here for almost every occasion and they literally make the greatest, most memorable gifts! The staff is pleasant, helpful, and creative. They also offer delivery services. How awesome is that? I highly recommend this store. read more

This is such a great store to find unique gifts. The store always has a table in the front with a theme that coordinates with the season or holiday (summer, Easter, Christmas, Mother's Day, etc). The customer service is always excellent. I've only had an issue once or twice (usually during Christmas season or the day before a holiday). Mother's Day was particularly busy. I love the variety. The back left of the store is baby and kids items. There is Pandora and other jewelry. A lot of "Southern" themed t shirts. Pretty rustic frames. Some platters, dip bowls, kitchen towels. They do sell wines and some simple snacks to add to baskets. They can help you put together a basket or you can order one from their website that's premade. They have cute dresses and shirts, rain jackets and boots. I love all the New Orleans themed items. Definitely worth a stop if you have the money and are looking for something cheap. Not somewhere most people could do all their Christmas shopping at because it is expensive. read more

I googled gifts delivered in NOLA and The Basketry popped up. I clicked and immediately knew this was the place to get the job done. With Kendra Scott jewelry on the front page, how could you go wrong? I knew that I didn't want to send flowers this time, so this fit the bill exactly. I spoke with the staff and they were so nice and helpful. Each person I talked to when I called back and forth for the same gift basket knew about it and could help me. As you can imagine the last place a teenager wants to be in the summer is the hospital, and I am told that when the basket came (within the same day as ordering) she was happier and loved it. I am so pleased to have found The Basketry, too bad we don't have one in Austin, but they reminded me they ship!!! Thank you ladies at The Basketry! read more

The Basketry has a great selection of goodies to send in baskets and more importantly, they do a wonderful AND RELIABLE job of getting them delivered. It was a breeze to order, and they handled some customization for me via email. The easiest thing ever! The gift baskets were great looking, too. I would use them again without hesitation! read more

I needed a gift basket for someone at a convention in New Orleans. After bombing out with the hotel and some nearby shops, The Basketry saved the day. They could not have been nicer. They put together a gift that was exactly what I wanted, complete with champagne. The price was reasonable, they delivered it to the hotel the SAME day, and the recipient loved it. They even texted me a photo! I would definitely use them again! read more

Love this place! Great selections and the staff is super friendly and helpful.