Ok, this was our first dining experience at The Grille. We went there because we heard it was family friendly and always wanted to try it . I saw the other review after our trip to this restaurant and can't say our server had mentioned any special at all. That is not my complaint however. I have to say, the dinner salad was the best we had in any of our 3 meals ordered. The California style Rib Eye (I think this was the name) was very tough and not made as ordered (medium rare). The cut of this meat was not good/cheap cut of meat - it reminded me of round steak. I was a bit leary when I ordered because I was looking for something "light", but couldn't find one meal on the menu that offered anything for someone watching their waistline. I special-ordered grilled chicken. I got pan fried chicken that was chewy, not delightful at all. I was also surprised that they had "hand cut fries, potato salad and mashed potatoes" as side dishes, but I couldn't get a baked potato. If all these dishes are "home-made", why couldn't I get a baked potato? Don't they use potatoes to make the hand-cut fries, mashed potatoes and potato salad? Hmmmmm. This unfortunately was a bad experience for us. We will not visit this establishment again. It might be good for their burgers or sandwiches - this is what we saw the other few people in the restaurant having. Should have been a clue. Definitely NOT worth the almost $60 bill. read more

We were frequent visitors to the Grille until our visit on Saturday night. We've recommended it to friends and have had some nice dinners. I ordered the Chicken Parmesan last Saturday, which I have had before and it tasted as though I was given an Encore frozen dinner. We asked the server if they changed their chicken and she said it was changed about 6 months ago. The food quality has went down at the Grille and I doubt we will be back. I would not recommend to anyone. read more

I used to be a regular here all the time when ARtie and Gina were married. It was affordable though more expensive than it had been to pay for all the renovations after the fire. The portions were huge and food homecooked. After they divorced, it went to hell. I paid $18 for a dozen chicken wings and stopped going. The food was garbage, service worse, attitudes bad. I see why they closed. read more

Great food. Fun atmosphere. Large outdoor deck to enjoy a martini and watch volleyball. I work nearby and sometimes wish they were open for lunch. Open for happy hour though. :) read more

Used to be a 4 star review but they've cut back on the "fresh" lately. Chicken is now appears to arrive to the restaurant pre cooked and pre cut. (from what i understand you can not get a full boneless grilled chicken breast any longer)...and something has gone on with the fries, i thought at one time they were fresh cut, now they are some odd skin on breaded things. Hummus is still outstanding...and inconsistent, which isn't a bad thing...that's how i know that stuff is still handmade. Disappointing, and i fear for the longevity of the establishment. Cost cutting measures don't usually mean better profits in a restaurant, they mean fewer customers. If you have to charge more for fresh ingredients then do that. My main go tos included the chicken and now its below average at its reheated from frozen best, if not downright terrible. So unless I want a burger, that's the only reason i'd stop in...and, while good, the burgers are but a blip on the overcrowed local burger radar. Get it together guys. This used to be real good A+ quality barfood...now. 2 stars. read more

Such a shame. We've dined here several times and both the food and service have declined at each visit. Today's service was so poor we just ate our appetizers (or tried to) and passed on ordering entrees. We got the nachos/salsa and "flaming" cheese. We went for their mango salsa but shocking, they no longer have it. Probably because it actually requires a FRESH ingredient ...something the Grille apparently no longer purchases. The salsa was straight from a jar...or bucket probably...and rivaled Aldi's brand at best. The "flaming" cheese was a rubbery yet crusty glob sitting in an inch of some weird grease. The unfortunate thing is they were not busy and had a ton of staff...yet we waited 20 minutes for a beer while the two "bartenders" texted on their phones. Now I understand what Gordon Ramsey means when he says customers always tell you things are great and rarely complain. ... they just don't come back. That's us. We paid our bill, said everything was fine but will never go back. (And are the prices rising because the clientele is declining? I'd assume so....I hope someone actually reads these because it could be such a nice place) read more

New owners, polite friendly staff great food-nice change-we will return!

This restaurant offered a Fish Friday-Tilapia special for $4.99. When we arrived at The Grille we saw on the special board that the tilapia was a forty five minute wait. After we were seated we asked the waitress about the special and she informed us it was a thirty minute wait because it was baked. The waitress then informed us it came with nothing else so we ordered onion rings and salad The dinner took about twenty minutes to arrive and the onion rings were ok as was the salad. The tilapia was disgusting. It was dry and tasteless. We asked if they served cole slaw and the waitress acted like she had never heard of it. We had to ask for tartar sauce which the waitress had to go to the kitchen and have some made up. It was just mayo and cut up pickles thrown together. I honestly have eaten better tilapia at Denny's. (No insult to Denny's intended.) They use the $4.99 tilapia special to hook the customer in the door and once they are there they discourage the purchase by claiming a forty five minute wait. Anyone knows it takes no more than ten minutes in an oven so this smells of the old bait and switch. I should have refused to pay for the garbage I was served but I left and wrote the owners a letter instead giving them my contact information. They ignored it. If you have eaten here and had a good experience, more power to you. Just do not order the tilapia what ever you do. In closing I would like to put it bluntly and say the service was bad, the food was lousy and I don't care for the misleading marketing ploy. read more

I went there with my sister. The hummus appetizer was good. We ordered pizza and it tasted unique; I think they put sugar in the outer crust. It tasted pretty cool at first, but by the 4th or 5th slice, it was a little too much so I stopped eating the outer crust part. It was a pretty neat atmosphere. We sat at the bar near the entrance. We'd arrived maybe around 8:15 or so. Our waitress did not seem to be good at listening; maybe she was distracted with other thoughts? She seemed angry beneath the surface, but I could tell that the anger was not directed at us---I think she was just going through a hard time in her life now, perhaps. The waitresses/servers are dressed up like dolls and fake---they are not allowed to spread their wings and be themselves there. There was a vibe of unhappiness about them and I think it is because they're in a job they don't like. The focus seemed to be on "how much money can I get from this customer?" instead of taking the time to chat with us for a few moments with an honest smile and a shine in their eyes. To me, this is not a problem secluded to The Grille, but a problem with our society at large. These types of jobs are set up to run counter to what is natural to human beings---that is, we need to move away from "money, money, money" and get back to being loving and kind and caring to others. Stop thinking of customers as greenbacks and start thinking of them as individual human beings. After we finished our meal, then they had a DJ coming in, so they asked us to move to a table (we were in the DJ's regular spot, I guess). When we made that move into the main area, the music seemed much louder. I'm not sure if this was because we were in the direct line of a speaker (not sure), or if the DJ's music is louder after a certain hour (?), but it made an uncomfortable atmosphere for me. Before we went there, when my sister told her husband we were going to check out the Grille, he said he'd gone there once, many years ago. He remembers it being very loud. I thought he might be exaggerating, or I was hoping that maybe it wasn't like that any more (after all, some of the reviews here, which I read before going to the Grille, mentioned a change in ownership). The music was good---all the regular hits from artists like Billy Joel, Journey, Kansas, and Aerosmith---but after we moved to the table, I felt like I could no longer focus on the conversation with my sister (I only had one drink the entire evening, so it wasn't the alcohol) and I felt like I had to scream at the top of my lungs when it was my turn to speak, so I could be heard over this loud music. That feeling of needing to scream to be heard eventually wore me down and I gave up trying to talk. I felt frustrated, annoyed, and unhappy. It was just way too loud in there! I just wanted to leave. We kept waiting and waiting and W A I T I N G for the waitress to bring our check, and it only compounded my frustration. Finally, I went up to the bar and asked her for it. Maybe it's the normal procedure to ask instead of wait? But I thought that other places usually bring us the check when we're done with our meals (?). I dunno---I'm not really into the "bar scene." She didn't even come to pick it up then, when we were ready with our cash and credit card. We had to track her down again. Ugh. It just came across as being uncaring, inconsiderate, distracted, unfriendly. We finally ended up leaving around 10:30 pm or so. I'd give this place an average rating because nothing really stands out. There seemed to be nothing special about The Grille; it's just another place. The Grille kind of just fades into the cookie-cutter pile of restaurant-bars (of which Brunswick has a crap-ton!). I won't be going back because of the obnoxiously loud music and it is not a vegetarian-friendly place, but then again we're talking about Bruns-tucky, after all---it's not like it's a posh place in California or NYC. To me, there is a difference between a place that's willing to leave off the meat, versus a place that serves whole and complete vegetarian dishes that were never meant to have meat in the first place. The Grille seems to be the former. Or, I would only consider going back if they had some sort of special event like a Singles' Night, since I'm single and looking. At any rate, I'm glad we went once just to check it out, because I like visiting new places and I like gaining personal experience so I know first-hand what it's like. I suggest you go there at least once, if you're considering trying it, so you can gain your own personal experience. read more

Simply put, the grille is overpriced! The food isn't bad but for the price I should be full when I leave. They advertise themselves as a sports bar, an ethnic restaurant, a corner bar, a high end food place, etc... It seems like they are trying to compete with every place in Cleveland!?! I feel they need to find one direction and work harder to be good at it. On the positive side, they have a great patio and a make shift sand volleyball court. I am probably done with the grille! read more

Absolutely terrible customer service!!!! I bought some of those half off deals from Clear Channel, we used 1 on a Friday night, when we went to use another one several weeks later the waitress said that they couldn't be used on weekends when we told her that we have before , we showed her where it states ON the certificate "valid ANY day of the week".she asked if we would like to talk to the owner to which we said "yes". She came back and said that he wouldn't talk to us he was cooking. My husband went up to the pass thru where the kitchen was and tried to talk to him and told him that we have used these on the week end before and tried to show him the certificate. He became very angry and verbally abusive telling my husband to get the f*** out of there and calling him names, my husband told him he should be ashamed of himself and he the owner really lost it. I was actually afraid of that guy, Needless to say we left, but now we are left with several of those certificates that we paid for and we sure won't ever go back there. read more

Quite frankly I just had one of the worse meals ever here... My initial request for a simple Coors Lite should have been my first clue when I was told you were totally out.. .C'mon it's a bar on Tuesday night at 6PM! I settled for a Budweiser and proceeded to order your "Market Priced" steak dinner. What I received was an over cooked, tough piece of meat consisting of more fat and gristle than anything else. The fresh cut fry accompaniment was less than desirable as well... I could have squeezed the oil and grease from your day old fries and lubed my car and then some! Once my meal arrived I even had to ask for the simple things like silverware, steak sauce and other accompaniments. Oh yeah, here is why I will never return... When I cordially complained about the meal...To my surprise, I was told you are not a steak house if I wanted a good steak I should go to a steak house! Clearly, not the response I wanted to hear! read more

ABSOLUTELY TERRIBLE EXPERIENCE! NEVER AGAIN. I was visiting my younger sister and her family in Brunswick last weekend and we opted to order some take-out. After deciding what we wanted, she suggested The Grille, as they have eaten here many times before and it's also very close to their home. We consulted two of their online menus for some options (including the one on Yelp) and called in to order 3 dozen buffalo style wings. My sister went to pick up the order and came back incredibly frustrated, as they charged her double the price of what they are listed for online and what they have always paid in the past. Not one to complain, we strongly urged her to call the restaurant to have them explain. She spoke to the young lady (whom she had paid for the order) and was told that they had recently changed their menu and the prices were different. 12 dozen wings were now $15,95 instead of $8,95. $15,95 for a dozen wings?? I live in San Diego where the cost of living is through the roof and not even here would anyone charge $16 bucks for wings. Our total bill was almost $50 for 3 dozen wings. The four of us could have gone out to dinner for that amount. The young lady apologized for the confusion, explained she was a manager and asked my sister to come back in so that she could credit her the difference. So, my brother-in-law got in the car and drove back to the establishment. Upon his arrival, he was met by the owner who decided they would absolutely not be refunding their money... those are the new prices and that's it. There was no apology. There was no compromise. Nothing. And as far as making him drive back there, after he was told he'd get a refund?...touch luck. The owners should be horrified and embarrassed by their level of customer service. Please, please give your money to a place who actually values you AND your business. Apparently, The Grille does not. Stay away. read more

God awful service. I live right behind The Grille in Brunswick, OH, and its never been a wonderful place to go, but after my last experience I have vowed to never spend money here again. I was there with my friends a few nights ago, and from the beginning the bartender wasn't very nice. I ordered a Grille Pizza with her, and after about 20 minutes or so the pizza arrived. I have gotten a grille pizza before, and this wasn't a grille pizza. I asked the food runner if it was a grille pizza, and he responded "no, that is a greek pizza." I let him know that that wasn't what I had ordered. A few minutes later the bartender who had taken my order came to our table. I started by apologizing for the miscommunication. After I had apologized, she told me "No, I know you said greek pizza, but I'll go get you your grille pizza." This was crazy to me. I had never been treated like this at any restaurant or bar ever. All I kept thinking was I'm a 24 year old guy who is never not hungry, why would I purposely make myself have to wait to eat? This was not the only bad experience I've had at this establishment, but it was definitely the worse. It was the final straw, and I now will never spend a penny at this place again. From now on if my friends want to play volleyball there, I will eat and get drunk before I go, and use the volleyball court for free. I work in hotels and have a degree in hospitality, so I know the meaning of good customer service, and The Grille is the complete opposite of what you'd want to pay for when you go out for a good meal and some drinks. read more