WORST EXPERIENCE IN A RESTAURANT EVER.
I still cannot even believe what happened at the Grille on 8/9/16.
I dined with 3 friends on a warm evening and decided to sit on the patio. Hostess took us to our seats and when we were finally greeted by our waitress, she chastised us for sitting outside. She had an attitude right from the get-go, she clearly did not want to wait tables outdoors. It was our first time at the Grille, so we had a lot of questions about the menu, portions, etc to which our waitress answered. Annoyed, but answered. Our drinks arrived a little delayed, delivered by a bartender. We were the only table outside and there were few cars in the lot, so we didn't imagine it would be busy. Service was slow enough you would have expected a full house.
Most of our food came out together, but of course delivered by someone other than our waitress. In the lull between ordering and delivery, the waitress never brought any condiments, napkins, silverware or anything. The food came and we had to wait to eat it because of this. My friends split a cheeseburger and there was nothing with it. No pickles, lettuce, tomato, onion... so friend asks waitress for at least some pickles. Waitress says haughtily 'well you could have had some pickles if you'd have asked for them!'. She arrives moments later with a plate of pickle spears.
My companions have all started eating and are nearly finished, but my food has not yet arrived. 6 lousy teriyaki wings. Then all of a sudden, a short angry man comes walking over with the wings and THAT'S WHEN SHIT WENT DOWN. He was yammering on about something then said 'Who has the wings?' when I replied he literally DROPPED the plate in front of me and said 'Here's your fuckin wings'. Our jaws hit the table once we realized he was not kidding around. He (THE OWNER!) was clearly upset over something he thought we said about fat, bald Greek men and was screaming and causing quite a commotion. He told us he didn't need us making all that noise in his restaurant and he didn't want people like us in his restaurant. Now he's walking around our table like a circling shark, he is clearly out of his GD MIND.
I am certainly not going to touch the food he brought and now my husband is MAD so we ask for the check and get ready to leave. Angry guy says "GET THE FUCK OUT. I own this place, I have plenty of money and don't need yours." My girlfriend and I start walking out at this point. Other friend stops to ask the bartender for the check instead, but bartender just shakes his head and says 'He said not to....' Husband asked people at the bar if we were being too loud and they all said "No, he just goes off like that sometimes". Wait, so this is normal? And totally acceptable?
I would normally offer a fair review and comment on the taste of the food, prices, atmosphere, etc. But in this case, I couldn't care less what the rest had to offer. The food tasted like tears and bad business and the place looked like failure.
Not only will I never again patronize this establishment, I will go out of my way to tell people to never come here.
I have never been so insulted in all my life.
Still looking for the zero star rating... read more