PLEASE READ: [unfortunately I would currently give no stars , if given the option] :
My husband had a Long term customer relationship since the shop was Van Beesels. A few years ago, the shop was renamed The Auto Shop ll after Mr Van Beesel passed away, & Mr Van Beesel's daughter & son in law took ownership . Joe W. the mechanic , continues to run the shop & is the only mechanic .
In summary, My husband had Ongoing issues in the last few years with the brakes on his aged Dodge truck , including COMPLETE BRAKE FAILURE *TWICE * IN ONLY 6 WEEKS IN THE SUMMER OF 2018 ( while driving on the GS Parkway no less) . Because We believed He had a trusting (long term relationship ) with the shop & Joe, We accepted their diagnosis / repairs each time , until the last brake failure in August 2018, when We took the truck to Inman Auto Care in Colonia. We realized in hindsight after diagnosis from Inman Auto ( see below) that our trust was not warranted in the last few years, 'coincidentally ' since Mr Van Beesel became ill & subsequently passed away, & the business changed hands.
INMAN AUTO CARE WRITTEN DIAGNOSIS (WITH CORRESPONDING PHOTOS ) WAS AS FOLLOWS: -Leaking in the brake line/ hose;
-Rotted/ rusted brake line; - Kinked hose;
- **ALSO they noted that the previous mechanic ( the aforementioned Joe) had pieced together compression fittings , which are known to be NOT ONLY UNSAFE , BUT ILLEGAL**
We authorized Inman Auto Care to make the repairs/ replacements. My husband has not had ANY issues since! In fact the truck runs better than ever.
Today with pictures / evidence in tow, My husband won a consumer fraud court case against The Auto Shop ll (Raabe v The Auto Shop ll , now of public record) Lesson learned: Buyers always beware! read more