1. The Au Pair Pro

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    The Au Pair Pro

    3.0 (2 reviews)
    Open • Open 24 hours

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    2 years ago

    They talk to you like they're going to offer you something great and then they want to charge you $10,000 for their services due immediately

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    Rut F.

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    4 years ago

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    Sitters at the Shore - I want to jump into that ocean!

    Sitters at the Shore

    (14 reviews)

    Great service! We had to get a sitter last minute for a wedding and they set us up the day before…read more Sue was incredible with our little one and would definitely recommend to anyone by the New Jersey shore.

    As a mom of three under six who travels regularly with our kids, I'm used to working with agencies…read morein different places. This was the first time that the owner of the agency refused to provide a last name/resume/address/credentials/phone number/ANY VERIFIABLE INFORMATION for the sitter up front. She seemed to take it personally that I didn't take her word for it that her referral was flawless. But again, as a mom of three kids who travels regularly - I've learned the value in validating and doing a basic google search of the person I'm hoping to leave three small children with. On Monday, the owner wrote to me, "XX will reach out with a blocked call to introduce herself, if you miss her call, no worries, she will be there for you all on Saturday." I politely asked for a last name and a phone number, such that I could speak to her in advance of her standing in front of me and my kids before I leave to go to a wedding for six hours. The owner replied telling me no, I could not have any of that information because, "XX is very well established in our organization." Then she tried to push me by saying that there's only one other agency in the area and its not insured in NJ and is so large. This was consistent with the level of professionalism we experienced. By Wednesday morning, I still hadn't heard from the sitter or been given anything that I could independently verify. I emailed the owner to tell her this wouldn't work out. Magically, the sitter calls me within minutes of me hitting send and is now willing to make an exception and share her phone number. By this point (four days before the event), we have made other arrangements with someone willing to let me Google them in advance. This agency's sitters may all be amazing. But I've never once been told by an agency (or a competent babysitter, for that matter) that I can't see a copy of a sitter's CPR certificate, identification, or dated background check. In this day and age, we just can't take the chance and go with a "trust me, I run an agency" approach. Particularly when other reviews of this agency here and elsewhere indicate there have been issues of sitters not showing up or not being professional. The owner texted me to tell me that she would still charge us the sitter referral fee because she DID make a placement and it was my choice to cancel her. She and I have a different opinion on what a placement is - mine isn't "here is the first name of a person." She can keep the $20 though - seems like they need it more than we do. UPDATE: 10/25/2019 1) To re-iterate, we did NOT hire a babysitter and this is a review of the agency's policies, not the babysitter herself, since we found a different babysitter before this agency's sitter called us. 2) To be clear, the owner did not literally say "trust me, I run an agency." Instead, she argued that I did not need to see any supporting documents about the sitter (including her last name, a dated background check, or her phone number) because, as she literally texted to me, "I vet the sitter so clients don't have to." In three states and in five sitter agencies, I have always been sent more information and/or supporting documents or we have chosen not to use that baby-sitting agency. 3) The owner asserts that the babysitter called me several times and just did not leave a message. I do not believe this is true. 4) After texting me "as soon as you remove your yelp statement i will be happy to refund our 20.00 fee for scheduling n canceling a sitter," she did go ahead and refund the fee. To be clear, I did not request this refund. 5) The owner has told me multiple times by text message that she is contacting an attorney "in reference to slander and disrupting business on false pretenses."

    High Profile Nanny

    High Profile Nanny

    (4 reviews)

    This is a very professional business, that puts their clients needs first. They go out of their way…read moreto make you as a parent feel comfortable and at ease with the entire process. From the choosing of your particular Nanny. To the way they make the introductions with the actual children. The effort to really meld the personalities of the child to the Nanny sets them apart. Full background checks, referrals at the ready. I really felt like they cared more about how the kids would assimilate with the nanny, than about pricing or duration of the contract. I will definitely recommend them and continue to use their services.

    One of the biggest fears in the world for parents is the fear of someone else watching their…read morechildren. Fortunately, I no longer have that fear. As a single parent, it can be a struggle sometimes with work and other obligations in addition to being a father to my daughter. I feel very blessed to have found this company. Initially, I thought their name was out of my league. However, their name relates more to the services they provide opposed to their rates. The Nanny this company selected for my household is fantastic! My daughter has adapted to her very quickly. The Nanny is always on time and continues to exceed my expectations. Now I don't have to worry about rushing home, which is sometimes unpredictable with Atlanta traffic. Thank you for everything! Both my daughter and I are thrilled each time you are in our home!

    Let Mommy Sleep - Expert night nanny care for parents in Georgetown DC

    Let Mommy Sleep

    (7 reviews)

    Beware of significant variability in degree of skill amongst providers. I had assumed that all…read morewould be excellent at soothing a newborn. My husband gifted me 2 consecutive weeks of a night nurse upon arriving home. It was a priority to breastfeed and I was given the baby nearly every 1-2 hours to nurse for the first 4 nights. Because the Christmas holiday required a different night nurse, I experienced a dramatic difference (was given the baby every 3 hours). As I wasn't sure if this was a natural change or due to a difference in the nurse. When I completed the additional subsequent day with the primary nurse, she continued to give me the baby every 1-2 hours, and even endorsed use of formula (Which I relented to). As the pediatrician confirmed that the baby was gaining weight well, and my lactation consultant confirmed that I did not have a supply issue, I knew that the skill of my primary night nurse was inadequate. I reached out to LMS immediately. I discontinued care with the primary nurse, and complete one night on my own (baby woke every 2 hours). While they were able to switch my night nurse to one with the ability to soothe the baby, they refused to give me a refund for the nights I had worse sleep. Instead, they provided only a $500 credit ($100 per night of poor sleep). Ultimately, I paid $1600+ and got worse sleep for 5 nights! They argued that I should have contacted them earlier, but I did contact them as soon as I noticed the differences in care. As LMS advertises skilled staff with soothing techniques and bottle feeding, the assumption is that the care delivered is standardized. I recommended that (1) the night nurses send them a summary of the schedule and (2) that they administer a survey after the first and second night to evaluate the mom's experience. This may help to reduce issues for future moms that I experienced.

    Had a fantastic experience with two different night nurses while spouse was away. Excellent…read morecommunication with caregivers and coordinators. Took great care of my infant overnight. Followed instructions regarding care and feeding. Even washed pumped parts and bottles and made up bed ( sofa sleeper) I had set up. You don't need an extra bed, but we had one. Nurses had infinite patience with my fussy infant overnight. The service is expensive, but well worth it if you can swing it. I would absolutely use their service again.

    The Au Pair Pro - nannys - Updated October 2026

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