I was hoping that this company could help me with a mold issue, but several days later, my…read morevoicemail remains unreturned. If your issue is not urgent and you don't mind making several phone calls, perhaps Dominion Environmental is worth a try, but I was not successful in getting a response. With mold, time is both health and money.

From the owner: Member Better Business Bureau, Licensed/Insured/Bonded. Fees on contract basis. National. They do…read morenot do any surgery

If your rental ever gets hit with a protein fire (aka kitchen fire) call Armando and the crew at…read moreATI Restoration. My tenant in Phoenix managed to turn a cooking mishap into a full-blown smoke-and-soot disaster. Cabinets? Gone. Asbestos? Yep, we had that too. Armando rolled in like the restoration superhero I didn't know I needed. The communication was spot on from day one, no guessing games or wondering where things stood. They coordinated everything with State Farm, so all I had to do was pay my deductible and sip coffee while they handled the chaos. New cabinets were installed, asbestos was safely abated, and the place was restored to better than pre-loss condition. My rental now looks like the glow-up montage in a home makeover show. If you want your nightmare turned into a victory lap, call Armando over at ATI.

Don't fall for the trap when "customer service" responds to your negative review. Read my review,…read moretheir response. Well I contacted them like they asked and it's been 3 months, no response. Don't fall for it, this is big corporate greed, one bad review doesn't make a difference only care this company has is if your insurance can pay. They have awful craftsmanship, like middle school kids doing jobs (except the floor but they sub contract that) that company for me was excellent. They can't paint, level a counter, even our stove is now uneven. Stay away!

Unsafe and Negligent Work - Avoid This Company Dri-Rite was…read moreassigned by USAA to repair our home after a flood in June 2025. During their work, we pointed out visible microbial and bacterial growth in the master closet and adjoining walls. Instead of testing, containing, or removing the contaminated drywall, their team dismissed our concerns and enclosed the visible growth behind new drywall and paint -- despite being directly shown the contamination. Independent inspections later confirmed that Dri-Rite sealed toxic mold (Stachybotrys chartarum) and bacteria inside the wall, contaminating our home and forcing our family to evacuate for safety. Their supervisor even admitted they had no testing equipment on site and told us to hire our own environmental company. We later discovered one of Dri-Rite's contractor licenses was suspended at the time they worked in our home, which is now part of a formal complaint with the Arizona Registrar of Contractors and the Department of Insurance (Case #73008). Our experience with Dri-Rite has caused serious health issues, significant financial loss, and months of displacement. Homeowners should exercise extreme caution before allowing this company to perform any work involving water damage or potential microbial contamination.

EXTREMELY PROFESSIONAL. From my first phone call and meeting with Nick, then Christian, next…read moreBreenan, then Jr and his brother (I can't find his name) the work was completed. They were all thorough and had confidence that a company should have.

Just met the guys from Water Fighters Restoration and they couldn't have been more pleasant to work…read morewith. Ceasar and his father are certainly professionals.

Horrible. Avoid these guys. Scammy and predatory. I called them after a simple toilet line leak…read moreat my parent's rental house that I was trying to manage remotely. For what should have been a multi-day dry out only, WF tore out carpeting throughout the entire house unnecessarily. They also brought in their "sister company," a certain packing out company that started to move the tenant family's belongings to some remote location. Fortunately, the family stopped in and made the movers move their belongings into the garage instead of off-site. I walked directly into their trap. The leak was on a Friday. Plumber repair happened Saturday. I had them stop in on Sunday, ahead of insurance. The real secret to their "success" is in their fine print in their work order. If you do what I did, and hastily sign with them, they will likely outrun what insurance will pay for, and you'll be on the hook for a big bill. I tried to fight, but they have mastered the process of placing a mechanic's lien on a property (11 since November 2022) and securing profits that way if the opportunity arises. Water Fighters is not the only company that uses mechanic's liens. I'm sure liens are necessary at times, but it appears to be a tool that can be utilized as part of a corrupt scheme when possible. Check the Maricopa County Recorders Office website and search for legal efforts by any company by Document Title. Water mitigation has the potential to be particularly pernicious because one wants to move quickly to minimize damage and prevent mold or mildew growth. That's part of the trap I jumped into. Don't let Cesar Lauro Ontiveros Perez, or anyone associated with Water Fighters, near your property. Don't call them and definitely don't sign with them. I imagine most of the reviews on their website, like other elements of their website, are not authentic and are designed to deceive. No water mitigation license is needed to "perform" water mitigation. All one needs is any contractors license. This is in AZ and many other states. Fancy thermal imaging cameras to detect moisture does not mean someone knows how to work within professional standards governing water damage mitigation and restoration, or work with an insurance adjuster. Finally, call a PUBLIC ADJUSTER. Public Adjusters work for you to manage the efforts between your insurance company and any contractors. Yes, they get a percentage of your claim for their efforts but it is worth it to avoid what I went through. I called one for the rebuild and it made for an amazing turnaround from the awful experience with WF. NAPIA is the national association for public adjusters. They know the insurance industry and will probably know your policy better than you do. Your first call can and should be to a public adjuster. You will do much better overall with your claims if you work with a Public Adjuster.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

We reached out to Go To Services as our 3rd call to get our bathroom remodeled (just a tiny, 6'x9'…read morebathroom), but they ended up being the lowest bidder, and seemingly the most honest. Our bathroom had some mold, but we suspected it was simply surface mold and not black mold; our first two contractors that came out just made the on-the-spot determination: that's black mold, we'll need to tear everything down to the studs, replace everything, etc. Go To was the first to say, "Let's take a look at this." Thankfully, everything tested out just fine. There were a couple hiccups along the way: there was a misunderstanding about the tile pricing, and there was a considerable issue with the people who came in to do the tile work causing damage to my front yard by walking through it, using it to set up equipment, etc., but in the end, that was remedied after I talked to the foreman. The final result was a very beautiful bathroom with extremely well-done tile, paint, and plumbing work. They were very good with communication throughout the process and took care of EVERY issue as soon as it was pointed out. I would definitely use them again.

If I could give a NO star review that is what they deserve. There is not enough words in the…read moredictionary as to what this company has put me through. I would NOT recommend anyone trusting this company to do a professional and/or correct job let alone stand by their word or contract. I thought this company was my savior in a terrible time fixing my home from a flood and wow was I wrong because not only did their first crew totally screw things up to where they had to bring in another crew to repair all those mistakes and do things over, a member of one of their crews stole a precious item from my daughters room then management didn't do anything about it, who steals from a little girl! Then now the next big rain since their so called repairs and my home flooded again. Two times my poor daughter has been removed from her room loosing valuables and having to sleep on the floor in our spare room until we could get her room repaired. The first time not the fault of this company but the second sure is. They did not repair my home properly allowing water to flood into my home yet again. Then when I contacted them to do the water mitigation and home repairs they are not honoring the 5 year warranty on my contract from the first nightmare repair. They are full of lies and excuses. Anything they can do to get out of having to cover the repairs. The only thing they did do is come out under the pretense they were going to fix everything per the tech and cause further damage to my home by cutting out drywall, base boards, insulation in an area of the room that we told them was NOT where the water entered which is exactly what the tech found and then they abandoned the job leaving the mess for us to clean up and repair stating they aren't responsible. How can they say they aren't responsible when they didn't even do their due diligence to find where the water intruded into my home instead they choose to blame the landscape company. So to do my due diligence I reached out to the landscape company and explained things and that company came out honorably and did a whole inspection and testing of all the landscape systems and drainage under that contracts warranty and everything was working exactly as it should be at no charge, so that is NOT the cause of the water intrusion into my home. So after expressing all my concerns to this company as to how I had been treated from the beginning, to the fact my daughter has an auto immune disease to outdoor allergens and her room not being securely sealed from outdoor allergens is dangerous for her, to them causing more damage/repair work in my daughters room and abandoning the job, to turning them into ROC, filing a BBB complaint they don't care. I now have to get a loan to get my home repaired out of pocket which is wrong on all levels and unfair. Dishonorable business practices. This is a breach of contract and a violation of consumer protection laws. This business is horrible to do this to anyone! Shame on them! Even 2 very large home builders here in the valley have now fired this company from doing any work for them because of their shady business practices. Yes I am upset as I have a right to be but this review is truly for the purpose to protect anyone out there from hiring this company, throwing away their money basically then going through a nightmare similar to mine!

Our house had a major flood in the middle of the night, standing water was everywhere. Stephanie…read morecame out the next day and accessed the situation. She had her team come out later that day and moved all our furniture out of the standing water, got rid of the water and took all the laminate and vinyl plank flooring out of the rooms, put high power dryers and de humidifiers everywhere for a week to dry everything out. They cut a foot of drywall where the water where it had been damaged. The removed water damaged cabinets, they removed asbestos and black mold and de-contaminated everything. This company was very prompt and professional. They sealed areas so as not to contaminate them. This company is top rated in our book. We highly recommend Stephanie and her team for any re-mediation you may require.

I discovered an AC leak very late in the day. After having the service tech fix the problem, I…read morecalled Accu Clean. Stalin came out that very evening within 1/2 hour of my call and arranged for a crew the next morning. Rich and crew were at my house by 8 the following morning. They removed the wet areas, prepped and sanitized the site and put in their drying equipment. They were very timely, professional, and did an excellent job of providing me with clean cut lines to replace the drywall when done. I highly recommend and will use them again if the need arises.