We had a flood at my office- and 911 was quick to respond! They were very understanding of our…read morework schedule. Taped off the area really well so that the space was safe to employees. I appreciate the way the owner of 911, Phil, helped me navigate the insurance- and the HOA of our building. Highly recommend- especially during difficult times! Thank you!

Careful! The employees are nice enough... I feel sorry for…read morethem because there is a serious disconnect and issue with leadership. The owner, Phil...be very cautious with that one. My repairs started with an a line leak from one of the bathrooms upstairs which unfortunately soaked through carpeting and dripped down into my chandelier over my dining room table downstairs. *When I questioned the feedback on Phil's behalf to my insurance, he implied I was asking him to lie when in fact, I was asking him to clarify the transitions that would remain on my flooring since I was removing all carpet. *I have a challenging schedule (night shift/ 14 hr shifts) so when I had the time to get work done on my sporadic days off, I would be given information by the crew doing the repairs but Phil would state otherwise...I'm not sure if he thought I didn't speak with the workers in my home directly...so get use to getting lied to. I cannot tell you how many days I called out because of the scheduling issues (I have the text messages to prove it). It took over 6 months to complete the work that was actually done in a matter of 2 weeks. *Do your best to keep documentation on conversations and estimates. *Don't be surprised if the "estimate" changes after the work is completed and you're given a 'new estimate'. *Apparently, unannounced visits are acceptable for the owner. *I was told what supplies would be needed for ME to finish the job that they started...yes, you read that right. *The amount of drywall dust left in my home has been wiped down for OVER a month, and it's still all over the place. *A portion of the work was not going to be completed because I wanted to be done with them so Phil decided to keep the monies originally allotted for wallpaper replacement and apply that balance to "what was owed for labor". I couldn't contract out with someone else because he kept that money. I voiced my concerns to my insurance company and they stated it was made out to sound like this is a conflict of personalities. Definitely NOT someone I would do business again with. The crew was good I wouldn't be tricked into thinking the response below is genuine- as we've been working with one another for 6months. I stand by my review Thanks for taking the time to read Best of luck

House flooded six months ago, multiple incorrect bids, several employee changes, multiple estimator…read morecoming back out to rebid the home. owner refuses to look at overpriced bids. i woukd never use this company or recommend them to anyone.

If you end up with this Restoration company as I did (for some reason insurance companies love…read morethem) Bring your patience. Get everything in writing. And be prepared to spend a lot of time making phone calls to find out where the H they've been. In the end they tried to gaslight me blaming me for a damaged floor that they installed all because I picked out the floor from the home Depot website and asked them if this would work. They never told me what to look for, I picked out the floor because the color was right. I'm a senior citizen I'm not a contractor. The floor was crap but it's all my fault is what they told me. The floor was damaged before I was able to move back in, how their installers or their contractor didn't see it is beyond me. Obviously they don't check their work. Was in contact with small claims court & the media, in the end they reimbursed me for their expenses on the floor which will help me cover about 75% of the price of a new floor and for the installers that I'm going to have to hire to rip up everything they did. What should have taken 4 to 6 weeks took over 3 months. I would share more stories but right now I'm trying to figure out how to get white paint off of my dark brown dining room table without damaging the finish. Good luck

Called Rush based on reviews as I was looking for some exterior waterproofing to protect our new…read morekitchen. Central Phx has quite a bit of flooding due insufficient drainage, low curbs, old speed bumps and homes sitting at ground level. Had a conversation with Rush and he agreed to come out. I told him we weren't in a hurry and if he needed to book another day, that was ok. He said no, he'd come out on a Saturday and called back with a time later in the week to confirm. Saturday morning, Rush called to cancel. Understandable. His current appt was running long and it was up near Cave Creek. Didn't offer to reschedule but instead asked me to send pictures. Well, I knew that he had no interest in the work and even though I had suspicions, I sent the pics anyway. Not another word from Rush. He could have not wasted my time, but I guess it was easier to brush me off. Funny, he complained about Millenials not wanting to work hard and impacting his business. I won't speak to the quality of the work, but it seems to me he would do well focus on running a professional business before casting blame elsewhere.

I had Rush and his team re-polycoat my walk deck patio. They were professional, candid, and…read moreforthcoming from the first phone call. It was clear they had experience with walk decks, which is a specialty trade. Not all roofers have this expertise. My #1 concern was would they do the job right and with the quality to last over time. After looking at the finished project, I'm convinced Rush and team are the folks to go for this type of work.

After getting 3 estimates, we recently chose Albrecht & Son for a large painting job. They painted…read moreour house, two new garage doors, all of our concrete privacy walls, and the metal view fence overlooking the golf course. From start to finish, our experience with Albrecht was great, and their work exceeded our expectations. Our first interaction was with Dan, their estimator, who we found to be a great guy, knowledgeable, and easy to work with. He took time to walk our whole property to inspect everything, while explaining to us what they'd be doing, discussed their process and their timelines. When he was done, we all came inside, and Dan answered any remaining questions we had. After our meeting with Dan, my wife & I both felt confident Albrecht was the best choice for the job. The painting crew was led by Scott, who we were told is one of their top painters--and it was immediately clear why. His skill, attention to detail, and pride in his work were outstanding. I'll admit, I can be a picky customer, but Scott was always kind and helpful when I had any questions or concerns, & never treated me like a bother. His assistant, Lex, was also equally impressive; she was courteous, hardworking, and meticulous in ensuring everything was done right. Both worked as a team prepping the job for two days, and then spent another five days painting everything, making sure we got a high-quality job, with two layers of paint on all surfaces. We also want to recognize Ron, their company foreman, who was onsite at least once a day. He consistently checked progress, ensured quality, and made sure the crew had everything they needed. His oversight added an extra level of professionalism and confidence throughout the project. In my past, I used to paint houses on the side for nearly 15 years, so when I say this, I think it carries some weight - The finished work on this job is flawless. Every surface looks perfect--no drips, runs, missed spots, overspray, or thin areas anywhere. The new paint job really transformed our house, it almost looks brand new again. It's rare to find a company that delivers exactly what they promise with this level of professionalism, quality, and attention to detail. Albrecht & Son earned every one of their five star rating on this job. It's easy for us to recommend them, and we'll be using them again for future projects. -Chad & Robin J.

Highly recommend the team! Tom, ron, Scott, rich, yuli. All professional, polite, efficient,…read moreprompt, clean, superb! Worth every dollar!! They listen. You will not be disappointed!!

BEWARE! I used Special Ops/Perfectionist Cleaning for window cleaning in April 2023 and had a great…read moreexperience, which is why I hired them again in April 2026. Unfortunately, this second experience was completely different. I was told they would arrive between 9:00-10:00am, but after multiple calls throughout the day, they didn't show up until 3:00pm. The crew that arrived did not speak English, rushed through the job, and the quality of the cleaning was poor. I had to go back and clean numerous streaks myself, and there was still bird droppings left on several windows afterward. The worst part, however, was the damage they caused to four of my window screens. One worker even knocked on my door to ask my husband to help bend a damaged screen back into shape and force it back into the window frame. The screens are now bent and damaged to the point that several windows can no longer be properly opened because the gaps are so large that bugs and debris can get inside. One window will not open at all because the damaged screen is obstructing it. After multiple attempts to resolve the issue and request reimbursement, they claimed the screens were already damaged before they arrived. That makes absolutely no sense considering we could open all of our windows before the cleaning, and now we cannot. My husband also sent photos of the damage, and they responded by claiming the photos were of "different windows." We are honest Christian people who simply wanted our windows cleaned and instead ended up with damaged property and a company refusing to take responsibility. With a baby on the way, we cannot afford the unexpected cost to replace multiple window screens ourselves. After reading other recent reviews, it appears this may be becoming a pattern for Special Ops/Perfectionist Cleaning-- damage customers' property and refuse to fix it. DO NOT USE THIS COMPANY!

I was using a different cleaning service that wasn't completing my target areas of concern then I…read morestumbled upon Special Ops and decided to try them out. The front desk was nice and helpful, quoted me for 500-600$ for two hours with 4 ppl which I was fine with me considering that the other cleaning company I was previously using sent out 4 ppl and could deep clean the traditional areas for $150 in 1.5hours but Special OPs would get the walls top to bottom which is what I really wanted! I mean you all saw that video! I have a small home about 1500sqft, one story, and the house was completely empty (zero furniture). Long story short I get the bill and it was for $800 not including the grout cleaning I had requested. I spoke with a manager and they were supposed to get back to me about what they could do... that was about 3 business days ago. I think they did a good job but I wasn't contacted to inform me that the price was going to be more. Plus my house is tiny and 4 hours with 4 ppl doesn't seem right... Oh! I did add window cleaning but I only have 8 windows. Idk. ‍ like I said they did a really good job but I know 4 hours for 4 ppl to clean my house is too much time.

In a world that takes advantage & preys on people in need for roof repair/replacement, call Hailco…read moreRoofing. They definitely came to my rescue! This roofing project took several months to complete as there were many barriers. Mitch & Hailco company were very professional, very kind, & very patient, & most of all very thorough from start to finish. I am limited physically and was stressed out as my roof was extremely damaged from several micro bursts & rain damage. The Hailco team communicated with my insurance company to make sure my claim was addressed from start to finish & pushed thru any barriers that came our way. The roofers treated me with respect & finished their job in 1 day! They cleaned up very well after themselves as well. My roof is beautiful & safe now. Mitch made sure everything was completed from the beginning to the end smoothly. If you have been preyed or mistreated by roofing companies, your best bet is to call Hailco & specifically ask for Mitch; a family man who is conscientious & is empathetic to people like me who are at the mercy of securing a safe roof. I guarantee you too will have the same experience I had with this wonderful company. I implore you to call Hailco to make your life easier & more relaxed while your roof is handled by a seriously competent team of people. Thank you Hailco! Thank you Mitch for seeing this project from beginning to end making my roof whole again. I so appreciate you!

TL;DR? I paid Hailco 100% of the money to do 100% of the roof repair, and DO IT CORRECTLY, and…read moremonths later I am STILL fixing their work, because the owner, Tanner refuses to fix their screw ups, of which there are many, as he'd rather bs me. I may get into that later in this review. The first red flag was when Jay, the salesman from Hailco, walked up my driveway trying to sell me something. My spider sense was tingling, but I went along, not knowing how hard I would be screwed, later. I feel that they target seniors and veterans, btw. Another giveaway was when Jay said, "Let us do what we do." and used the word "FREE"; "Free shingle upgrade," "Free roof inspection." I had no idea that what they do is scam seniors and chase storms. FFS, It's in their name! I was also promised by Jay that I could have GAF shingles, my preference, but once they had ALLLL of my money I had to use their product. That's another thing. Hailco DEMANDED ALL OF THE MONEY, upfront, including the deductible, and wouldn't even put materials on site until they had ALLLLL of the money. Talk about bad faith. I was lied to about that, too. "As soon as we have your deductible, we will be starting the job." Hailco had ALL of my money, including my deductible, and it was another MONTH before they dropped off material. On to the screw ups. 1. The roof top air conditioner, which was previously bolted to the roof trusses, was left loose, and the roof "technician" lied to me and told me that "It's heavy, it's not going anywhere." Seriously? Then why is it required by code to be bolted down in the first place? 2. The ENTIRE REAR ROOF IS DONE WRONG. The entire roof over the screened patio is wrong. It is a 0.8 in 12 pitch, and IKO, the roof tile manufacturer, will NOT warrant the roofing at all. I know. Its on their website. I have talked to them directly. Anything less than four in twelve has limited warranty, and less than two in twelve has none. 3. The brand new vents that I installed prior to Hailco's work were powder coated brown from the factory, but for some reason, the installers decided to paint them with some tan flat paint, that is already failing. 4. They didn't install a roof ridge vent over the garage, as required by code. 5. The did NOT tape the existing vents for the dryer and range hood. 6. They left literal pounds of nails all over the property, including the driveway and carport. This job was finished months ago and I am STILL picking up nails. 7. They did not install the Solar tube skylight correctly. They really screwed that up. It's really a simple thing, yet Tanner went on like installing one is like performing brain surgery. There are like six bits, and the instructions are written for a homeowner. How do you mess that up?! After thirty odd years dealing with contractors, this is absolutely the worst experience that I have ever had, bar none. Painters, carpenters, electricians, roofers, concrete guys, et. al.

Robert W. helped us to identify the reason behind one of our outlets sparking and was able to…read moreresolve the issue, as well as going above and beyond trying to help us to figure out the wiring issue we were having in our main bedroom. He is incredibly knowledgeable and was patient with my curiosity, explaining what all he was doing. Definitely keeping Kowalski in mind for future jobs. Thank you!

I had a horrendous fire 7 May from a lithium battery and Kowalski has been wonderful to work with…read more Starting with Ruben who was on site within an hour, to Star and her crew getting all the contents out and now in cleaning and salvaging phase to Cliff and Logan doing the tear out and cleaning. They have been working in very hot and carcinogenic conditions but always take the time to respond to my questions and keep me in the loop on what is happening. During s devastating event like this it is reassuring to have them all working to get me back in my house. Thank you to all.

Desert Skies came recommended by a friend that had used them for a bathroom and kitchen remodel. We…read morehired them for an outdoor painting job earlier this year. They did a meticulous job preparing the area so that there was no overspray on the windows, stone patio, or artificial turf. They completed the job and we were very pleased with the results. We worked with both owners, Karson and Cole and they were pleasant to deal with. Honest guys and wanted to make sure that we were happy with the results. Always were available via their cell phones to answer questions and confirm arrival time. Their pricing was also reasonable.

I had them paint my home both interior and exterior after seeing them paint a neighbor's house…read more They gave me one price that included everything including all materials and gave me a choice of either Dunn Edwards or Sherwin Williams paint. Their crew was really fast and moved all furniture for me. A lot of these painters will water down paint or want to add on services but they gave me one price that never changed. I'm extremely happy with the result and would use them again on any painting job.