If you can live the duration of your lease and never need anything - I would say it should be ok And ...Do not live on the ENTIRE side of the building that faces Civic. The road noise, sirens, and construction on the affordable housing unit can have you pulling out your hair. We are all expected to abide by new ' rules' and unwritten policies that show up in emails and are only enforced for some. It's silly. There is a laundry list. Let me say that less than a year ago we were new to WC. If the property manager had been transparent about the construction we would never have chosen to be next door to construction zone. Air horns, pounding, drilling, men's voices are all day and on occasion over night. It's a shame that we can't enjoy the apartment that we thought that we rented. Sitting on the balcony or keeping your windows open is a joke There are so many options in WC, Pleasant Hills, Concord. I would pass this one by - seriously read more

The Arroyo Residence could be a great place and complex if it weren't for their management. If negative stars could be given for the management team, I'd give them that. Probably a negative -11. Anthony is completely in over his head, and should not be in charge of making his own breakfast in the morning, let alone a complex of over 100+ residents. Anthony has managed in the 6 months of being the Community Manager to make The Arroyo less safe, less clean, more expensive and less enjoyable. Anthony has made his life even easier by making tours virtual, which in turn has created an even higher rate of package theft and other unauthorized people on premises. 3,000 a month for the base 1bed/1ba layout and can't even fill half a bath tub with hot water. Upper Management for Mill Creek echoes empty promises that are never delivered. Plenty of places to look elsewhere that are cheaper, nicer, and won't make you feel like you made a mistake for living there! read more

Anthony was very thorough and professional on my tour. It was clean and the amenities are amazing. Definitely considering the Arroyo as my next home! read more

I chose the Arroyo while considering several apartment complexes in the Walnut Creek downtown area. Here are the advantages and why I chose this from among the many choices- 1. Responsive, friendly management who were super helpful throughout the application and and move-in process. 2. Large apartment (1100+ sq ft) with great-sized bedrooms and spacious living room. 3. 2 walk-in closets and a large coat closet in the front. 4. Secure, convenient parking garage for only $50/month. 5. Optional storage closet down the hall from my apartment ($150/month). 6. Large, beautiful windows in both bedrooms and the living room with lovely views. 7. Light, hardwood floors throughout. 8. High ceilings, great water pressure, garbage and recycling chutes right down the hall. 9. Luxury amenities (exercise room, sauna, clubhouse, Zen garden, rooftop pool and grills). 10. SILENT environment!! No noise above, below or in the hallway. 11. VERY reasonable rent! I feel lucky to have found this place! Highly recommended!! read more

We've lived here 3.5 years and had always been very happy with the maintenance--Justin is prompt and completes jobs satisfactorily and Luis had always kept the building clean, shining, and spotless. Somehow, after Luis was asked to join Justin doing maintenance, his cleaning was reduced, but he still seemed to keep everything clean. Now we hear he's left and not to be replaced, and Justin to complete all tasks. This is horrible news and not acceptable to the tenants and ourselves. The carpet on our 6th floor is dirty with stains and hasn't been vacuumed recently; floor and mirrors in gym dirty; exterior windows haven't been washed in 3.5 years (told they were done twice a year 5 years ago from past tenants); elevator is marked up; and more. Also, tenants aren't in favor of self guided tours of vacant apartments in the building. In these times of criminal activity in Walnut Creek, this is a security risk to us read more

We toured the Arroyo with Laura and upon arrival we immediately knew this was the place for us. The staff is friendly and helpful, during our tour we were introduced to the on site maintenance team and cleaners. We were impressed with the pool top terrace, which is absolutely stunning btw, and the fitness center has it all. The apartments are spacious. The amount of kitchen counter top space is exceptional and ultimately the reason we chose the arroyo. After visiting other apartment buildings in WC, we know that we couldn't have made a better choice. Anna read more

Noise! There have been numerous noise complaints. As this is a smaller apartment community many apartments face inwards into a shared common/open area. More so, the rooftop is where the recreational area is with pool/hot tub/bbq pit. Quiet hours are supposed to begin at 10 pm however there have been numerous noise complains after 10 pm due to residents/dependents having large gatherings past the quiet hours. The Arroyo managment does not have an on-site/local security team in place for the community and does not enforce the quiet hours. It is upon the residents of the apartments to call the local police if there has been a disturbance, any violation of quiet hours, or any suspicious activity. and the local police will respond on a priority basis which can take a long time. I would not recommend the Arroyo if you work late and/or need to sleep for a career/work the next morning. Due to the Arroyo managements unwillingness to enforce quiet hours you will most likely get woken up or disturbed if you can fall asleep at all due to the noise. If you aim to go to bed around 10pm or need to concentrate for school/work, or just want to enjoy a peaceful evening without having to call the police, this apartment is not for you. read more

I really love living at the Arroyo Located downtown Winnipeg everything was walking distance shopping, restaurants, coffee shops read more

The Arroyo Residences - I love the fountain with the 17 flying mallards in front of the building with the little waterfall. So peaceful and calming - Apartments Near Me - Walnut Creek, California

We lived in a 1br/1ba for a few years, and have been waiting to finally move out to post this review. As to the building and the amenities, it is easily one of the best options in Walnut Creek. The design is very functional - ample storage, quality appliances and cabinets. Vic does a great job with regular maintenance throughout the building. We used to highly recommend the building to our friends. HOWEVER, the new management is HORRIBLE. I don't usually expect much from property management, but after Michelle left, our time was characterized by never-ending projects (front of the building was under construction for 4+ months, the parking gate was broken for 12 weeks so anyone could just walk in, and the hot tub was supposedly undergoing renovations that never actually started). SECURITY also became a problem - we had the mail stolen from all mailboxes, the package locker broken into with a crow bar, the external door to dog run busted open, and numerous misc. packages swiped. Management responded with an email stating that residents were lying about package theft. Honestly, this place is far too expensive to worry about your safety, property, and having your integrity questioned. There are several newer buildings at a better price nearby, maybe we'll see you at our new pool/spa (btw it is OPEN!). read more

Pros: -Michele, Jennifer and Vic were fantastic. Very friendly. Timely responses. -The building is steel and concrete, so the sound insulation is very good. It's not perfect, but its the best you'll get without buying a free-standing house. The only time I heard neighbors was people walking by my unit or when someone threw a Super Bowl party and blasted music from their balcony. -The apartment itself was super clean and in great shape when we took possession. It was the cleanest I had ever seen an apartment at the time of taking possession. -Our unit had a beautiful sunset view every single night. We left The Arroyo because we bought a house, but I really miss the view! -I was used to getting nickel and dimed with move out fees, but The Arroyo was very fair. -a few of the other tenants that we met were very nice. -Location, Location, Location. Only one or two complexes I can think of have a better location in Walnut Creek, but the prices are much higher than The Arroyo. -The complex itself was kept very clean. The cleaning service they use is great and they are very friendly. -Michele and co. were very conscious about COVID and were very good about wearing masks and social distancing whenever it was possible. -The amenities are fantastic and many. Unfortunately, we weren't able to use them much or for very long because of COVID. Cons: -Elevators seemed to break down more than they should. Elevator maintenance didn't always have the parts in stock so repairs would be delayed. -Parking prices were ridiculous. We had to pay an additional $200 a month for having two cars. $50 for the first and $150!!! for the second car. -Some of the tenants didn't wear masks and didn't even try to social distance when it was possible. -Most of the tenants that we ran into were either a bit snobby or just straight up rude. I would give a friendly hello and some people would just ignore me. My fiancé was coming back from work one night and didn't feel like riding the elevator with a couple who weren't wearing masks. My fiancé politely told them to please go ahead and she'll catch the next one. The woman felt the need to say "Whatever, b****" as the door closed. I expected to run into some snobby people because of the cost of rent at the Arroyo, but I wasn't expecting the rudeness. -Trash chutes clogged fairly regularly because some people wouldn't bother to take large or awkwardly shaped items downstairs. When chutes inevitably got clogged, those people would just leave trash in the trash rooms instead of taking downstairs in the elevator. To be fair, management was good about trying to keep the shoots and trash rooms clear, but they couldn't always get to it right away. TLDR: Overall, I did enjoy our time there. The complex itself was great, other than the elevator issues and the high parking costs. The other tenants there, not so much. If I could give separate ratings, I would give the complex a 4/5 and the other tenants a 1/5. read more

We lived in a 1 br /1 ba for a year and had a WONDERFUL time! Key things: -Amazing staff. Michele, Jennifer, and all of the staff do a wonderful job to keep the building running, safe, and abiding by rules. Called out people for noise violations, overcrowding at pool, etc -Great parking garage with assigned spots -Amazing location to get to everything you need, esp Target -Very well sound proofed building, couldn't hear neighbors EVER -Super easy to move in/move out -Great leasing office re rent rates, concessions, move out fees, etc -No issues with other tenants - it's a quiet community Some things to consider: -Trash chutes clogged, but this seems to be a problem in every building -Some theft in parking garage, but again seems to be an issue in every building -Best to get your packages ASAP since the locker fills up fast read more

We've stayed here now for the last 8 months while we were searching for a home to buy. Arroyo has been a fantastic experience. We constantly get compliments from friends that visit. The Zen Garden and Roof top pool are the highlights, with a great onsite gym and friendly management team. We would definitely be staying if it weren't for buying a home. Yesica and the staff have made sure that we've had all of our needs met and have been very accommodating and flexible with us. Can't say enough good things about Arroyo Residences. read more

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moved into the arroyo residencies in June of 2022 and there have been an array of issues since we've moved in. The trash chute has been blocked multiple times leaving trash to spill out into the garbage room as well as a broken sauna (2+ months) and men's restroom in the gym was also out of order for about a month. Out of service elevator, and construction right next door, yay! In addition, we have been living at the arroyo for about 7 months and management has changed multiple times. It is a quiet however I am currently looking at different options. read more

UPDATE: I finally received a voided check on October 21. The postmark date on the check was for the 17th and the check was issued for the 3rd of October. So the accounting department is obviously incompetent and cant get to a post office to mail a check. It has now been over a month and I still do not have my apartment hold money. I can only imagine how they treat you once you move in and have a deposit on file. I would be very careful with this management company as their corporate office is grossly mismanaged. UPDATE: It is now October 17 and I still do not have my funds returned. This company is completely mismanaged and is clueless. Do not ever put a deposit down here, you will never see it again. They literally stole $1500 dollars from me. Awful business practices and unprofessional from a corporate management side. I was planning on renting here, but due to the commute time I decided not to. I put down a rather large deposit... I put in notice on the 19th of September that I would not be moving forward. It is now October 1st and I have received no confirmation, emails or phone calls telling me that my deposit is on its way ($1500). I am extremely disappointed in the overall experience, the residences are gorgeous and in a great spot. If you are hesitant about commuting if you work in the city many properties are offering incentives that make it cheaper to live in SOMA, Mission Bay and Dogpatch.... I got more square footage for the same price in San Francisco. You wouldn't be saving much money by moving this far out and you'll lose 3 hours of your day in the car or 2 hours on the BART. read more

This is an update to my last review. The pool is now open. Unfortunately the spa remains closed for repairs. At least the warmer weather will not go to waste. read more

Justin is the head of building maintenance at The Arroyo and he is fantastic. He is always available when something in the apartment needs attention and you can count on Justin to make sure the job gets done correctly and completely. The residents of The Arroyo are lucky to have him! read more

This was my second time living at the Arroyo Residences and let me just say I would live here again if I had the chance. I recently purchased a home but the Arroyo and management have always treated me well. The Arroyo is the best apartment complex in Walnut Creek hands down. The residents are all pretty much keep to themselves and there is very little noise. Laura in the front office has always been very helpful in whatever I needed and helped me with a smooth move in and move out process. Maintenance was also on top of things. read more

I can't believe there any bad reviews about this place, anything negative has to be someone with a chip on their shoulder. I moved in shortly after they opened in 2016, and it was my home away from home until my job transferred me. Hands down this was by far the best apartment community I have ever lived in! The amenities are clean and well-maintained, nice neighbors, and best of all, a rooftop pool! Just....WOW! Another Yelper complained about the coffee bar not working, but I only recall a few times, and they always fixed it right away. They recently replaced the old machine with something that is maybe not as fancy as the old one but it's still a pretty nice machine. The office staff are always very nice, and eager to help. I highly recommend if you don't mind digging deep into the old pockets, it is a little pricey, but that's Walnut Creek for you! read more

We live in Arroyo residence for almost a year and supper happy their. I love our management, Noelani is doing such a great job!!! She addresses everything supper fast!!! Even little things would be done in a blink of an eye. In regards of constructions. I do not see any problem here, I'm glad that this building is taking care of, that they trying to fix everything right now rather then waiting 10 years when it's impossible to fix. We live on the 4th floor, so we have someone on top of us and we never heard them, because building made of conkrit, noise isolation is incredible!! read more

After living in San Francisco for several years, I have to say I am really impressed with quality of the units, the building, and the overall value proposition Arroyo offers. The finishes seem to be the best in the market including gas ranges (gas!) which I've not seen anywhere outside of condos and the rooftop lounge, pool, and fitness center combination is easily the nicest amenity I've seen at an apartment project. Because it's one of the tallest buildings in Walnut Creek, the views of the surrounding area and Mt. Diablo are pretty spectacular. The location is also great. It's a short walk to both BART and only a few blocks away from the huge selection of shopping, dining, and bar options downtown. The quiet setting near the park also compliments the building's smaller and more exclusive feel which I don't get from a lot of other big new apartment properties. City conveniences without the noise and price. Can't ask for much more than that. read more

A beautiful property - friendly people, great for dog owners, beautiful amenities, etc. The pool (cabanas and hot tub), gym, sauna, and BBQ were always well maintained as was the rest of the property. It was actually surprising what we paid for a 2BR compared to some other nearby properties that weren't nearly as nice. And we literally never heard our neighbors except for when people were in the courtyard. Other than that the whole steel and concrete constitution thing is no joke. It was phenomenal. We had to break our lease to buy our first home and after some miscommunication over fees owed management made it right. Very fair and highly recommend anyone renting to check out Arroyo...we miss the pool! read more

Let's start with the good. The first star is for the building which is very nice, quiet, and the rooftop pool is a great novelty. The second star goes to the maintenance staff, specifically Vic who is helpful, attentive and very friendly. The missing stars are due to the new management company, Alliance. I moved in when the building first opened and stayed for 3 yrs until this greedy company forced out most of the tenured tenants. If there's an issue with management, good luck trying to find anyone else to speak to. There isn't. There is no number to call. I came back from vacation to see a note on my doorstep of my rent increase of the maximum 10% allowed in California, AND $200/mo for parking which I never had to pay for the entire time I lived there. No email to give me time to find another apartment, just a piece of paper taped to the door. When I returned from vacation I was left with 2 weeks to move out or pay the $3.3/sq ft per month RENT. There was already 10% vacancy in the building but I reluctantly agreed to the rent increase but not the absurd parking fee. This was not enough for them. Her response?... "we're willing to roll the dice". I always paid rent early and even had to wait 6 mos before moving in due to construction delays with the building. If you want to feel welcome in your own home, stay away from any Alliance managed building Michelle- Are you confirming that every resident is paying the full parking rate? And maximum rent increase allowed? And zero concessions with no negotiation? If not(which they aren't) you've missed the point which is indicative of the disconnect with alliance as a management company read more

This is in response to Jennifer H. review. Not sure what makes her an authority on this complex since she doesn't live here, but I am going to give you a review based on my year residence here. I will address her negatives. The courtyard is completely quiet. Yes you hear people talking when they walk by but its brief. People simply do not hang out there. Its quiet with serene waterfalls. My bedroom faces the courtyard and I am 100% noise sensitive. Its not noisy like she claims. The rooftop amenities are awesome. I am up there ALL the time. The bbq and tables have always been clean. Residents are responsible to clean up after themselves. Perhaps it was dirty post resident use. The rooftop has always been in pristine condition. Am sure its gets windy at times but not today! :) True, the garage gate is open during office hours as the garage houses the "future resident" parking. Other than that its closed. Have never heard of theft. The manager would have notified us via email for sure. The manager takes safety of the utmost importance as she is alway addressing safety precautions to residents via emails. Its a safe area its just one of things she addresses. Not sure if Jennifer got accurate info. We are a brand new complex. Construction work happens at times. Very minimal. Not "all" the time as Jennifer claims. Remember, she doesn't live here. I have a friend who lives at Agora and tells me construction is still happening there as well. ITs to be expected with new complexes. I really love this location out of all the others. To each his own tho. Its on a quiet side street. Across the street from Civic Park. Five minute walk to downtown and five minute walk to Target. Easy freeway access. Cement and steal construction which seriously gives you a quiet environment. Main reason I chose Arroyo. Ascent is nice but super noisy since on two main busy roads. Mercer and Lyric smack downtown if thats what you like, but equals more noise and I don't think Lyric will have a pool. My friend says Agora is nice but expensive. Read yelp reviews on Brio from people who have actually lived there. Not good. Not sure what makes Jennifer qualified to judge which complexes are best to live, since she has never lived in them. Maybe a realtor? Idk. Hope this helps read more

I've tried calling them for pricing and to book a tour on multiple occasions and they never pick up the phone or return voicemails.

I've been living at the Arroyo for over 1 year and couldn't be happier. It's definitely the nicest complex in WC. First of all, the location is great. Easy access to freeways, BART, downtown, and Civic Center park. The facilities are top-notch. The rooftop pool and deck are amazing with the adjacent sauna and workout room. The units have a huge kitchen with upgraded appliances that make for comfortable living. Above all, however, is the management team. They are incredibly accommodating and attentive. Repairs are done quickly and they are always open to suggestions on how to improve. So, if you looking for an upgrade on your living situation, definitely check out the Arroyo. read more

Have been at The Arroyo for three months and it's awesome! The manager, Yesica, is responsive and professional. Upkeep is superb, clean, and in good working order. All of the amenities are fabulous! And, an easy walk to downtown WC and to Bart. The Arroyo truly is luxury living! read more

I was looking at apartments in the area and was blown away by The Arroyo. The rooftop pool is super cool and the units are far and away the finest in Walnut Creek. Everything is brand new, so you get to be the first person in a unit. The stoves have gas burners which I think is pretty rare for apartments. They also have a free espresso machine for residents and guests! The staff was very responsive and helpful too. Unfortunately, I couldn't move there due to job issues, but if I ever get a chance to live in Walnut Creek, this will be my first stop! read more

Horrible place came to tour no visitor parking had to pay and there not open on Monday so tacky they lost me a resident won't come back here

Lovely building which promises great amenities, however it is unprofessionally run. For 4 months of our tenancy, the pool and spa area were closed. They offer a coffee machine, which was frequently (majority of the time) not working. The only bright spark; the maintenance team (Vic) is fantastic, great guy, though not a service you need often on a 3 year old building. One of the biggest problems; they have no accountability. Management keeps switching and the corporation is based in Arizona. Upon moving out, we were deducted numerous incorrect charges and there is no one you can speak to. They do not respond, and do not return emails. I have heard from other ex-tenants who have also dealt with a wide variety of move-out charges. For example; even after professionally cleaning and painting the place to look exactly as it did upon move-out, they charge $200 for cleaning, and $200 for painting. It's very unprofessional and indeed illegal in the state of California. read more

Our experience living at the Arroyo has been excellent so far. Any issues or concerns are dealt with quickly and professionally and the staff and fellow residents are friendly. We also love the amenities offered here - the coffee bar is fantastic and always well stocked with quality beans & we also love using the BBQ's and the gym. As well, it is located close to the BART and close to all of the great shops and restaurants nearby in downtown WC. read more

I came here for a tour and all I can say is WOW! The ladies in the office at The Arroyo are awesome and attentive. They answered all my questions, listened to my needs! I do not understand the bad reviews here, maybe they just had a bad experience but everyone else I talked too while on my tour had nothing but great, amazing things to say! read more

This is place is awesome. I love the rooftop pool and the fitness center. The bike storage and repair room is also a big plus. The apartments are brand new and have everything that I want, (gas range, full sized washer & dryer and a private balcony). Close enough to walk to Bart, far enough away not to hear it. read more