1. The Ark Medspa

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New Albany, IN

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The Ark Medspa

5.0 (1 review)

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2 years ago

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Azure Skin & Wellness Center

Azure Skin & Wellness Center

1.3(3 reviews)
5.6 mi

I hate leaving bad reviews and make all attempts to give businesses the benefit of the doubt, but…read moreunfortunately, Azure Skin & Wellness Center has not left me many options. My family gave me a gift card to the center so I went through their website on Friday to request an appointment as the website directs. Once you have requested an appointment, their website tells you someone will be in contact with you to confirm. After not hearing from anyone by end of day Monday (they appear to be closed on the weekend), I called the office and left a voicemail asking for a return call. I made a second attempt to call on Tuesday during business hours and after again not hearing from them, I texted the number provided on the answering machine (they tell you you can text) and several days later still no response. I even went by the office in person and although I could hear someone in a room receiving some kind of service, there was no one at the front desk or anywhere else in the building. At this point, I am not interested in becoming a client here, rather am frustrated that my family member wasted $200.00 on a gift card. With so many amazing med spas/wellness centers in the southern Indiana/Louisville area, please spare yourself and book with one that is reputable and responsive! My hope is that as a good business practice, Azure would want to rectify this situation with a refund, but I won't hold my breath on a return call. Update 10/2/23: Sherri, this seems to be the only way to communicate with you! I have not received a text from you and returned your missed call same day (Friday 9/29) at 1547. I left you another voicemail asking about a refund. Please call me tomorrow to confirm you've seen this and to discuss how to proceed. 10/6/23: still no response.

I called several months ago trying to schedule a procedure. I was told they would call me back…read moreafter they spoke with the practitioner to find when they we're available. I called twice and texted once. They never got back with me. I went elsewhere. Maybe they are out of business?

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Azure Skin & Wellness Center - Store front

Store front

Azure Skin & Wellness Center - Lobby

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Woodhouse Spa - Downtown Louisville - Massage room

Woodhouse Spa - Downtown Louisville

5.0(8 reviews)
6.3 mi•West Main, Downtown

A Truly Relaxing Luxury Spa Experience…read more From the moment I walked into Woodhouse Spa in Louisville, I felt relaxed. The aroma in the lobby immediately set the tone for what turned out to be an absolutely wonderful spa experience. Check-in was seamless, and I was immediately given a tour of the facility. I was then able to change into a comfortable robe and sandals and settle into the spa experience. I spent some time enjoying the sauna before retreating to the lounge, where I was offered a choice of hot tea, wine, water, or a mimosa. I grabbed some chocolate and a selection of mixed nuts from the snack bar, found a cozy lounger, wrapped myself in the provided blanket, and simply enjoyed being able to unwind. After some time, my massage therapist came to get me for my 80-minute Swedish massage. I chose the woody aromatherapy scent, and it was the perfect complement to the experience. The massage was as relaxing as they come. My therapist regularly checked in with me about the pressure, and I really appreciated her technique. Her strokes were long, slow, and deliberate, and she never seemed rushed. I walked out of the treatment room feeling completely relaxed. Another thing I appreciated was the checkout experience. There was absolutely no pressure to purchase products, which can sometimes take away from an otherwise relaxing experience. Is Woodhouse pricey? Absolutely. But in my opinion, it's worth it for the upscale atmosphere, attention to detail, amenities, and highly skilled therapists. I also really appreciated the convenience of the attached parking in the PNC Tower, with the spa comping two hours of parking. Overall, this was exactly what I want from a luxury spa experience. From the beautiful atmosphere to the thoughtful amenities and exceptional massage, Woodhouse delivered from beginning to end. I would absolutely return and highly recommend Woodhouse Spa to anyone looking for a true high-end, relaxing spa experience in Louisville!

Very relaxing experience and I highly recommend this spa. They will first give you a tour of the…read morespa and have you change into your robe and slippers. They offer complimentary drinks and snacks as while you wait. I did the 50 minute Swedish massage and thoroughly enjoyed the service. Diana was very professional and thorough.

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Woodhouse Spa - Downtown Louisville
Woodhouse Spa - Downtown Louisville
Woodhouse Spa - Downtown Louisville

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The Ark Medspa - ivhydration - Updated October 2026

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