1. The Ark Medspa

0

New Albany, IN

Cancel

Open app

Search

The Ark Medspa

5.0 (1 review)

The Ark Medspa Photos

You might also consider

Recommended Reviews - The Ark Medspa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Azure Skin & Wellness Center

Azure Skin & Wellness Center

1.3(3 reviews)
5.6 mi

I can't comment on the quality of Azure's professional services (surely they are good) because I…read morenever made it through the door. Their customer services is terrible. I called them more than two weeks prior to a $75 gift certificate expiration. They had NO open appointments prior to the expiry date. They refused to honor the gift certificate after that date, even though they were completely booked. The manager I talked to was rude and inflexible. Needless to say, I cannot recommend this business. I've been in similar situations with other establishments and they've gladly honored the certficate as long as the appointment is *scheduled* prior to the expiration date. Azure now has my $75 and I have nothing. Incidentally, I've never written a bad review before. I just had to share this experience to warn others of the poor customer service.

I hate leaving bad reviews and make all attempts to give businesses the benefit of the doubt, but…read moreunfortunately, Azure Skin & Wellness Center has not left me many options. My family gave me a gift card to the center so I went through their website on Friday to request an appointment as the website directs. Once you have requested an appointment, their website tells you someone will be in contact with you to confirm. After not hearing from anyone by end of day Monday (they appear to be closed on the weekend), I called the office and left a voicemail asking for a return call. I made a second attempt to call on Tuesday during business hours and after again not hearing from them, I texted the number provided on the answering machine (they tell you you can text) and several days later still no response. I even went by the office in person and although I could hear someone in a room receiving some kind of service, there was no one at the front desk or anywhere else in the building. At this point, I am not interested in becoming a client here, rather am frustrated that my family member wasted $200.00 on a gift card. With so many amazing med spas/wellness centers in the southern Indiana/Louisville area, please spare yourself and book with one that is reputable and responsive! My hope is that as a good business practice, Azure would want to rectify this situation with a refund, but I won't hold my breath on a return call. Update 10/2/23: Sherri, this seems to be the only way to communicate with you! I have not received a text from you and returned your missed call same day (Friday 9/29) at 1547. I left you another voicemail asking about a refund. Please call me tomorrow to confirm you've seen this and to discuss how to proceed. 10/6/23: still no response.

Photos
Azure Skin & Wellness Center - Store front

Store front

Azure Skin & Wellness Center - Lobby

See all

Lobby

Mojo Hydration - Hydration delivered in the comfort of your home.

Mojo Hydration

4.7(13 reviews)
11.0 mi•Westport

Finally got the IV treatment I had been looking for and it was wonderful. I had tried with another…read moreprovider but they lacked the customer service to assist me. I called Mojo Hydration yesterday, after a search on Yelp, and they came right out today. They offer many different IV treatments depending on what you're looking for. Their website spells out what is in each treatment too, which was a huge bonus from previous place I tried. They also come to you! That was awesome so I didn't have to encounter any inconveniences. The prices are comparable if not a little less then others I've seen so that was another plus. Gabrielle came to my home right on time and set up within 3 minutes. She asked about my goals for treatment and verified that the treatment I chose was perfect for my needs. She prepped my arm to start IV and a quick needle stick later we had action. I felt they hydration of the infusion instantly. Gabrielle talked to me about her job as a nurse and where she went to school. We discussed traveling and other fun stories that made the time fly by so quick. Before I knew it the hour was up and it was time for Gabrielle to go. Check out their website to see if you might benefit from any of their IV therapies. You will not be disappointed.

I had a stomach bug and needed IV hydration. I called in and spoke with a physician's assistant who…read morediscussed my health history and provided recommendations. A wonderful nurse came to my apartment in a few hours and provided IV therapy. The entire experience was pleasant and professional. I will definitely use this service again.

Photos
Mojo Hydration - Darty, one of our highly talented RN's administering some Mojo!

Darty, one of our highly talented RN's administering some Mojo!

Mojo Hydration
Mojo Hydration - We can help you relax and feel better from the comfort of your couch.

See all

We can help you relax and feel better from the comfort of your couch.

The Ark Medspa - ivhydration - Updated October 2026

Loading...
Loading...
Loading...