The good stuff: Their vets are very skilled and they have empathy and compassion. Also, once you…read moreare established if your pet has an issue they get them in pretty quickly. The bad: This place charges A LOT! I have had the impression more than once that finding every opportunity to add charges during an exam is included in their staff training. Also, there is little/no transparency with charges ahead of time. I am putting it out there so people can be aware. We boarded our dogs and paid a lot extra for their "luxury run". It was supposed to have a tv that played soothing videos and be equipped with cameras that we could log into and check on them at our convenience. We were not allowed to see this in person because of "safety protocol" and the morning we checked them in we were informed that the cameras were down. We had no way of knowing if we got anything that we were charged extra for, and we were charged a lot extra. They were unapologetic about this and did not offer to reduce the bill for the services that were not provided. Over $200 for 24 hours and I have no idea if we got anything we payed extra for. Pros: skilled vets and usually can get an appointment quickly Cons: they squeeze you for every dime and you must take it on faith that you are getting what you paid for.

Love the staff there! Dr Stout has been great for my animals!! When we lost our best dog she was…read morecompassionate and sent a personalized card. She was great with my cat as well!

I reached out to Hometown Veterinary Clinic when I was searching for a vet who would do in home…read moreeuthanasia for my beloved dog. Barney had never been a patient of theirs, but when I called and spoke with Corey, she was so kind and professional. I immediately felt like I was making the right choice. When Dr Springman and Anne arrived at our house, they clearly explained the process and what to expect. They allowed us to be closely involved through all of it. We were able to hold Barney and comfort him during his final moments. We are forever grateful for the kindness and compassion we were shown during such a difficult time. It was such a blessing to be able to provide him with a peaceful, gentle passing at home where he felt safe and loved. I cannot recommend them enough! When we are ready to love another pet, we will definitely contact Dr Springman and her staff for veterinary care.

Dr Springman and her team at Hometown Vet are the best! Very friendly, kind, patient and deeply…read morecare about pets. They have cared for my cats and dog for almost 15 years.

We adopted our bichon 6 years ago from Heathers Heavenly Hounds. She is the sweetest dog. It was…read moresuch an easy process to adopt her.

We picked up our Charlie (Charlotte) about a week ago. My wife had been looking at Bernedoodles for…read moresome time and had been in touch with Heather. After we lost our Wrigley, we decided to go to Heavenly Hounds. Needless to say, the axiom, " the dog chooses the owner" is true. Charlie came out and laid by my wife's side, was very calm even with several of her littermates playing nearby. Heather was very accommodating with her time as we came from out of town and the facilities are clean and the puppies are very well taken care of. We would definitely recommend Heather to anyone looking for a new furry companion! Tom Miller

I would like to say Carol and her team at animal care clinic in Chillicothe gave us another…read moresuccessful visit. She thoroughly check my little bichon rescue dog. Made sure she's doing well as she's getting older. Started on a new treatment of Apoquel for her allergies yesterday. The amazing difference in my dog. It is wonderful! She never woke up once when she was sleeping last night there was no more scratching her chewing on her skin. So far so good I've never seen my little girl rest so peacefully and be so happy this morning when she woke up. Thank you so much Carol.

I loved taking my dogs there until recently. My boy Marley has seizures and has to be on…read morephenobarbital. Which Carol knows, since she prescribed it. After 5 mon of him being on it she wants me to bring him in for his yearly blood test to check his levels for his liver, being on that medicine FOR 5 MONTHS. Fine whatever, but i told her it would have to be after the holidays, but that wasnt good enough, so she decided to not give my dog his medicine because she wanted to throw a tantrum instead. Her, her husband, and mine talk. We wind up with a weeks worth of medicine, and now in need of a new vet.. she seemed real nice at first. But im not going to take my dog somewhere that cares about money than actually saving the animals life. Surprisingly he is still alive, and doing good. And if anyone has this issue, we found something that has worked, so far (fingers crossed) , its called Neuroplex. Just a thought, and a heads up. Have a great day everyone!

I feel like ALL the vets, techs, and receptionists are beyond friendly and helpful, compassionate…read moreand kind. Im impressed with the way they treat my dogs and myself. I feel like they are an extention of my family, especially when you have aging fur babies with alot of issues and emergencies you tend to see these folks quite often! Yes bills are expensive but they are even higher in other locations but the girls at reception encouraged me to open a Care Card which has made it possible to make payments without interest , I had never heard of this before and am so grateful for that tip. I highly, highly recommend Brown Animal hospital! My dogs walk in nervous but because of the way they are treated and talked to by the entire staff they are waging their tails and happy before we even get seen by the doctors!

We were referred here by a friend in order to get another opinion regarding our dog's condition. Dr…read moreBrown was very compassionate and genuine .He took the time to thoroughly examine our dog and put our mind at ease with her condition. Him and his staff are amazing.

We've been coming here for the last couple of years. The doctors and staff are so personable and…read morecaring. We initially started here as the last vet wanted to make a production out of removing a cyst. We came here, and the first visit the doctor seen it and then removed it right in the office! We have been sold on them ever since.

Excellent care for my Golden's once again.. I dropped by without an appointment, my dog was seen,…read moreexamined and treated very quickly and professionally. I felt welcomed appreciated and was never made to feel like I had intruded upon their day. My dogs love it there, never afraid, and they get great care!

Jackie is so kind and knowledgeable about rabbits and all animals. She has sold me several bunnies…read more All very healthy. None have had no health issues. If you text her with questions. She responds quickly with an intelligent answer. She is the real deal of a bunny expert. I don't use any one but her. I believe in her knowledge of healthy animal so much that I will be endorsing her company with my rabbits on my tic toc page in the next 60 days. Blingbaddie312. Jackie is wonderful and her bunnies have brought so much happiness to myself and my 85 year old mom. Thankyou Jackie. I have nothing but love for you.

Jacki is very knowledgeable about rabbits and so helpful! I got a 10(now 11.5) week old doe from…read moreher and she made sure to answer any questions my husband and I had. She provided a baggie of pellets, enough to get my bun switched over to our pellets, as well as an information packet that I have referred back to multiple times. My bun has had a very easy transition and she is the sweetest, most curious, energetic girl. My husband and I could not be happier or more in love with our sweet Vicki.

Went to pick up my dog and was told by the owner that he hasn't been out all day or feed. My dog…read morehas a big scrap on his nose and came home and drank water and ate like he hasn't been feed or drinking. Over this place if you love your best friend look elsewhere will never be back.

Karen is wonderful with our 2 Goldens. She truly loves dogs and they come home clean and happy. I…read morehighly recommend Pet Palace