Ed is an apex communicator, especially responsive and precise. He shares his knowledge readily and…read moregoes above and beyond. I needed an appraiser for an insurance claim for roofing and siding in Delaware County, Pennsylvania. He kept his focus on providing me the very best result in my claim, including support with moving the process along as quickly as possible, finding an appropriate contractor for the work, handling communications with the insurer as needed. In a word, painless... he made a very stressful situation into a painless resolution in my financial favor. No baloney... service, honesty, clarity, competence, advocacy--- that's how I think of Ed Gallagher. Highly recommend .

If you are looking at reviews wondering if you should hire Ed as your public adjuster take this as…read moreyour sign to reach out. Ed explained the process in ways that I could understand, answered questions thoroughly and clearly, and advocated for me (and my home!) to make sure we got what we needed from our insurance company to pay for our repairs. I have not used a public adjuster before Ed, and now I wont ever use another. Go with Ed.

My first experience using a public adjuster. Maybe there are trustworthy ones out there, but this…read morewas not one of them. A contractor was brought to my home during the initial visit without clear disclosure that he was a separate business, and no written scope or pricing was provided in advance. Work was later invoiced and paid from my claim for items that were never completed. The contractor asked me to demolish and dispose of my damaged carport - which I did personally. He then invoiced that as an expense to the insurance company so that he was paid instead of me. When I asked for documentation and clarification, I was repeatedly redirected with no clear accountability. After requesting transparency, I was effectively dropped as a client. Yet the 15% fee was retained, and no meaningful assistance was provided to properly conclude the outstanding billing issues. In hindsight, the whole experience felt predatory. I didn't understand the claims process and naively believed that they were taking a fair fee and would be transparent and forthright throughout, and they took advantage of that.

I hired this adjuster months ago they were to able to get some money not even enough to cover for…read moremy hotel stay that was fine. But the thing I do not like is they claimed services thru my insurance that was provided. Be careful they can make insurance premium double.

I had a great experience with Owen Public Adjusters. Communication with my insurance company and…read moremyself was reliable, persistent and professional. Joe and Sue made sure that my interests were served. They made it possible to have my entire roof replaced and saved me the time and stress of the "run around" with the insurance company. Owen Public Adjusters is a client centered, effective company that I highly recommend.

Joe and Sue were great. We had to go back and forth with the insurance company multiple times…read more They made the whole process simple.

I didn't believe in Superman--at least not until I hired Leo Yeager after a broken valve in my…read moreattic flooded three floors of my home. From day one, Leo took charge, dealing directly with the insurance company and sparing me countless hours of stress, frustration, and uncertainty. He guided the claim process every step of the way and remained involved for months until the restoration was complete. What impressed me most was that Leo's help went beyond the insurance claim itself. When I had no idea where to begin with the reconstruction, he recommended a builder who did exceptional work and restored my home to a condition even better than before the flood. A major disaster became a manageable process because of Leo's expertise, responsiveness, and advocacy. I can't recommend him highly enough.

We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional /…read morecompetent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair.

Jeff took my call after hours and provided assistance with a recent home owners property claim that…read morewas denied. He even gave me quick tips I could do myself to see if the matter could be resolved directly. He clearly had our best interest in mind and was very experienced and professional. I'd highly recommend Jeff Renzi should you need assistance with insurance companies and their claims process and people.

Our experience with Jeff and the team was excellent. They completely took care of the headache of…read moredealing with the insurance company and we were more than satisfied with the result. Jeff was quick to get out to us and educated us on the process and made us feel at ease. Thank you to everyone over at Royal Adjustments!

I would leave six stars if I could. ran my phone through the washing machine and was sure it was…read moredead. Emil quickly diagnosed it and cleaned and repaired it to like new condition. made sure every function worked before he let me go. price was reasonable and service was excellent. can't wait for my phone to break again so I can return. that's how good my experience was.

I'm visiting from out of state and I needed to replace a swollen battery in my iPhone. I found this…read moreplace by searching Google maps for the closest repair shop and this was further from a couple others but their website seemed very professional so I gave them a call. He told me $55 for a new battery and he could do it right then and it would only take 15-20 minutes. Considering the Apple store requires leaving your phone and costs more I gave it a shot. The place was on a major road and easy to find and true to his word, the job was done in less than 15 minutes. In addition, he replaced my rear facing camera for just $30 and now my phone is as good as new. Nice guy, skilled repairman, good customer service and competitive pricing makes me give 5 stars and my strong recommendation. He fixes Android phones too.