We hired Leo as our public adjuster for a complex insurance claim. Leo was the least professional / competent service provider I have ever interacted with. He didn't add value to the process (despite his enormous fee), and his negative attitude made an already stressful process even more unpleasant. He failed to live up to any of his customer service promises. Simply stated, I would never hire or recommend him to anyone else, even if his services were free. Leo displayed an alarming lack of understanding/recollection of our claim, missing major items (totaling nearly $100K). He couldn't be bothered to review pictures, claim documents, etc. to identify major missing items--that burden fell entirely to me and my family. Leo was not an effective or eager advocate on our behalf. He was consistently argumentative and demeaning. He reminded us on several occasions that he was "too busy" to keep our claim straight with all of the other things he had going on. To illustrate, below are 2 examples (of many) that show his carelessness and lack of attention to detail. 1) After Leo suggested (based on his "17 years of experience") that we should take the initial (very low) offer from insurance, we asked why there was no allowance for packing/storing all of the contents of our home. He said "that should be in there," but when we pointed out that we didn't see it, he said "oh, insurance must have taken that out--I had asked for it originally." So either Leo asked for it and failed to notice that they mistakenly didn't include it, or he forgot to ask for it but didn't want to tell us that. I'm not sure which is worse, but in either case, there was a very obvious $20K item he missed that was only discovered because we reviewed the 40 page insurance estimate in detail. No apology from him either--it was as if we inconvenienced him by discovering his major oversight. 2) Near the end of the claim, we sent Leo a document with ~15 open items we felt needed to be addressed (including pictures and original receipts). Rather than reviewing the details and thoughtfully responding, he replied that our asks were "frivolous" and "ridiculous" and that he no longer wished to continue representing us (and further demanded his payment in full and threatened with imposing late fees if we didn't pay him, despite the claim not being settled yet). After discontinuing our relationship with Leo, we submitted those same questions directly to the insurance carrier adjuster. After a pleasant 30 minute conversation, they approved 14 of the 15 items (an addl.~$50K). This made it abundantly clear that Leo was the issue all along. He either didn't understand the details of our claim sufficiently, or was an ineffective communicator with our insurer, or was uninterested in investing the extra time it would take to reach the appropriate settlement and just wanted his "cut" so he could move on to the next. If you are thinking of hiring Leo, I would strongly suggest either not hiring a public adjuster at all or hiring someone else. Leo was an expensive, ineffective, and frustrating headache, rather than a competent and knowledgeable advocate who made the process easy and fair. read more

After months of arguing with 3 insurance companies who would not take responsibility for the money they owed us, Leo was contracted to help us navigate the system. He was great. Very knowledgeable about the process, strategic, generous with his time and talent- Through his involvement we were ultimately able to proceed and collect from the responsible insurer, at the appropriate rate. Without Leo- we would not have been able to do this- Highly recommended. read more

Leo was referred to me through my sister who used him and had a great experience. We had a horrible house fire and he was so responsive and really took the burden off our shoulders. read more

We are so very thankful that Leo came into our lives.... We had a kitchen fire n the damage was bad n went throughout our whole house.... He was very helpful n caring n worked very quickly to help get our home back. He went above n beyond n we highly recommend his services ..... Thank u again Leo.. read more

Yeager Public Adjusting - Damage - Public Adjusters Near Me - Linwood, New Jersey

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In August of 2018, a devastating fire occurred at my home. It started in the kitchen at a GFI. I have no idea how. Nothing was connected. This was at the kitchen counter. I was asleep, smoke alarm woke me. I find a kitchen in flames. I get out of the house and call the fire department. Within 30 min the fire is out but the damage is extensive. Next day I look at the disaster that is now my home. Yes, I have adequate insurance but what to do next. I fortunately knew that there are public adjusters, someone that will represent you just like a REALTOR ® does. I spent time searching the web for public adjusters trying deciding what to do. A business associate send me Leo's card. I know and trust this associate and I called Leo. We made the appointment to look at the mess that is now my house and reached the agreement that he would represent me. Leo takes over giving me great relief. The insurance on the property is adequate but the insurance company is not known for speed in settling a claim. Leo kept on top of everything responding rapidly to any question or request that I had. He could not have been more thoughtful or professional. He knows how to get everything needed together and in the form that the insurance company required. One thing that is needed is a personal property inventory. Just try to do something like that when you home is totally devastated and everything is a burnt and soggy soot and smoke covered mess. Leo brought in a professional to do that job. It resulted in an 85-page inventory defining, in detail, the item and the replacement cost. This is not something that you can do alone. The next thing is to get the debris out of the house. This is now piles of what was all of your stuff but burnt and soggy. Leo arranged for the cleanup. All you can do at that time is look at your stuff now burnt, covered in smoke and soot, and soggy going in a dumpster. It is unbelievable how smoke and soot permeate everything. And, of course, the smell from the fire, it just hangs in the air. It is not a good time in your life. This story does have a good ending. The result is, in spite of the delay from the insurance company, that the settlement is exactly what we want. Leo can connect you with professionals that can carry on from the settlement to do the repair/restoration work. I had a meeting with the builder and I am very confident that the work will be first class. While it is devastating to have something like this happen, you do need someone in your corner to do the heavy lifting. Leo was there every step of the way to assist, guide, answer questions, and get me thought this devastating event. Should you find yourself in a situation where you need to deal with an insurance company you need the professional skills and knowledge of Yeager Public Adjusting. read more

Leo came to our home right away and was very sympathetic to our needs. He battled the insurance company and kept us in the loop every step of the way. His communication was awesome and I would recommend him to anyone looking for a public adjuster. I don't think any other public adjuster could have done any better as he worked and worked for every penny we were due to us. Being that is was our shore house, we thought we were not going to be able to stay at the beach all summer. Wrong! Leo got us funds for another house at the beach and it made our summer awesome! Great guy, great attitude, great work.... read more

Leo was fantastic with helping me navigate through a recent insurance claim for my home in Ocean City New Jersey. He handled all of the interactions with my insurance company, that included a property inspection with the representative from the insurance company and handled every step of The process with complete professionalism. His knowledge throughout the process was impressive and he kept me informed and up to date throughout the three month process. Oh, and did I mention I live out of the area and having an honest and trustworthy adjuster was critical. Leo did everything he said he would and represented my case with complete professionalism. read more