Jason was and Is Honest Professional and Courteous. Came out on time, explained issue in detail…read moreoffered alternatives. Would Use again, recommended.

After cleaning my oven I noticed the streaks on the inside glass of the oven door and decided to…read moretake it apart carefully and clean the glass which I did successfully. However, I kept having problems putting the glass and door back together and being then I'm a tad older than I used to be and have a very bad back so that turned out to be a bad idea. And I called Jason at Hooked On Appliance Repair, and boy was I glad I did. He came out right after his next job within an hour and a half fixed my door in no time the cost was very reasonable and the value was Indescribable because it saved me from having to do it. He's very professional very nice and I will definitely use him again if I ever need an appliance repair person! Thank you much Jason

Requested an appointment online, it was scheduled for 2 days later, at the scheduled time I…read morereceived a text that Eric was on the way. Can't say enough about Eric, he took the time to diagnosed the problem, ordered the part a new heater. He created a temporary bypass so the system would stop blowing the breaker. I had surgery and it's difficult was difficult to keep walking into the garage, 2 days later Eric arrived as scheduled to replace the new heater, he fixed sit, fixed the wheels that were down on the frig and cleaned up everything. Eric is such a gentleman, he helped me , always professional and very Q knowledgeable about appliances. I high recommend DR Appliances and their technician Eric!

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

We just had Alfy from Kevin Smith Appliance Repairs service our GE refrigerator. He was terrific! I…read morewould Highly recommend him! He explained everything as he serviced our refrigerator and even made suggestions about how to best place food so that we don't have future issues with the refrigerator's temperature.

If I could give 10 stars, I would!…read more Kevin came out and was VERY prompt! His customer service skills are second to none. He took the time with my wife and myself to explain the issues we were having with the dryer at the rental we were staying at in Cape Coral. He also gave us a few tips for the future on other appliances and what to watch out for. We have never had this kind of outstanding customer service. He definitely knows his products and quickly identified what the issue was with the dryer. I would HIGHLY recommend Kevin and his business to anyone. Rick H.

Answered me promptly when I asked if they repaired sewing machines. They sent a reply right away!…read more Yippee!

Yuri came over and diagnosed the Samsung refrigerator cooling issue. I had you tubed the issues…read moreand saw how to repair but felt I needed a professional. Yuri was great

I would have rated this company with a 5 star if there was good communication between the scheduler…read moreand tech. When the tech arrived they didn't know what was wrong even though I had given all the info to the scheduler. However, the tech was very polite and informative. He had to replace the ice maker in my fridge. He had to order a new one and returned to install the new one 2 days later. It's working very well now.

We had two consecutive days of appointment windows that they failed to show up. I would not waste…read moremy time.

Called James who answered my phone call. Explained the problem, he then texted me a site where I…read morecould choose a date and time that worked for both of us. Arrived on time, evaluated the issue and ordered the part. No second charge for coming out again, just pay for the part. Excellent. Professional.

This is my second review. After having a TRUE SAMSUNG REPAIR MAN HERE...which James said he was. He…read moreSaid they know him at Samsung (lie) he is not an authorized repairman for anybody. I think he Google's how to fix it before he comes. Said his Venmo was messed up and could only accept cash. (Probably another lie) the real repairman found out my ice maker was getting too much pressure from the water inlet NOT a shotgun ice maker he made that up. Problem solved for $50 service call. Do not use james he is not a certified repairman.

We tried to have John come out to fix our fridge under extended warranty from Lowe's. We would talk…read moreto him but he would never follow up. I kept telling him our warranty was up soon so we would like it repaired. He ended up coming over when we were not home and just my 18 year old son was home. He told him just not to put anything on the shelves in the door and then it won't leak cold air creating mold and the door will shut properly instead of repairing the hinge. He closed the ticket without telling us so our warranty lapsed. I called him when I got back from vacation and he was rude and just said not to use that door. Very lazy and just didn't want to do his job. Will never recommend this company.

I needed a new Washer Lid Switch. I called Maytag for services available. After waiting a week for…read morethe Maytag folks, I called John due to his BBB rating of A+. What a good job, he did! He asked for a picture-text of the model; picked up the right part, before he came; came on time; fixed the washer in less than 1 hr; texted me to let me know when to expect him, exactly, and that he WAS actually coming; VS the Maytag people who either never came or tried to come at 9pm. I will certainly recommend his reasonably priced service to all of my friends. With parts, tax, and labor of 1 hr. $279. A great job!

Alex was very helpful and found the issue. Although, it wasn't the dishwasher clogged pipe. He was…read moreable to drain the dishwasher. He was very professional and kind.

Alex came on time and worked to repair my problem. He took the time to figure out what happened…read moreand took care of it in a professional manner. The rates were very reasonable . When I need an appliance repair I will always call Fuse. He even came on Sunday. Maryann S. Bonita Springs

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

They do not show up for appointments. They lie constantly. I…read morerecommend you call someone else and avoid the aggravation that comes with dealing with this company. I am going on a week with no dishwasher. Waiting for the third time for an appointment each with 3 hour windows. So that makes 9 hours of sitting around feeling like an idiot for ever contacting this company.

Emil was the best! He got my new Samsung dishwasher up & running in my new construction home- The…read moreSamsung warranty ran out due to builder purchase way before home was built- I would definitely use Emil again- He knows his work inside & out- 2 thumbs up & 5 stars