Our refrigerator started acting up (not cooling enough), so after trying a few ineffective remedies…read moreon my own, I reached out to Hooked On Appliances. Man, am I glad I did! Jason came out the next day and got right to work disassembling the fridge. He determined the problem (blown thermostat,) told me the plan and quoted a price. He told me that he could order the part (from Frigidaire) and it would arrive two days later, and he could finish up. My wife asked if she could get the part on Amazon, and he said sure, why not? So we got it overnight, and saved about $75! (the part cost $15 on Amazon.) Jason put the whole fridge back together and said it would work, but it wasn't fixed completely because it till needs the thermostat. But meanwhile we had the use of our fridge back. He came back the next day and finished up. Perfect work! I am thrilled with the job he did; I really like that he was so straight up about the cost. He quoted me a price and stuck to it.. He gave me an option to save some money (ordering my own part.) There was no upselling, not hidden costs, no games at all! Just good solid craftmanship. I am happy that now I have a reliable repair man that I can count on. Jason and Hooked On Appliances is highly recommended.

Jason was and Is Honest Professional and Courteous. Came out on time, explained issue in detail…read moreoffered alternatives. Would Use again, recommended.

Called for LG ice maker repair. Never called back. Called based on a recommendation. Left a message…read moreon a Saturday and no call back on Monday. If you need of quick service, look for another service company.

Recently used KrisApplianceRepair for a Refridgerator repair. He was quick to respond and to…read moredetect the problem. Installed the new part the next morning at a reasonable price for both the part and Labor.

Greg was here today. Polite, professional, and knowledgeable. First time meeting Greg, felt very…read morecomfortable having Greg in our home. On time, efficient and knowledgeable. Advised us and properly assessed our issue with our 4 year old washing machine. I'm in real estate and will put Greg on my professional home repair list.

Greg is amazing! This afternoon my wife walked onto a wet kitchen floor only to discover that our…read morerefrigerator stopped working, the ice had melted and water was everywhere. I got onto the internet looking for a repairman, after reading all the other reviews I stumbled up Greg's Appliances. After reading his reviews on Google, I thought I would give him a call, many people had a lot of nice things to say about him) I have to admit, I am always gun shy about calling repairman as I have had some pretty bad experiences in the past. I gave Greg a call and left a message, literally 2 minutes later he called me back, I couldn't believe it. Greg took his time with me over the phone and walked me few a few things trouble shooting the problem. He then told me that he thought he knew what the issue was and would be at my house within the hour, and he was. Greg came in, diagnosed are problem and was able to fix our refrigerator on the spot. Turned out the storm last night was the culprit and fried a part. Greg has to be the best repairman out there, he is honest, kind, courteous and extremely patient and what I expected it to cost me to fix, Greg didn't even come close, his rates are surprisingly reasonable for appliance repair. So the next time one of your appliances decides to give up the ghost, call Greg. His card is on our fridge in case we need him again. I highly recommend Greg's Appliances, give him a call. I will be giving his number out. Have a great day! Paul W.

We had a very frustrating experience with Diamond Appliance Repair LLC…read more In our experience, we paid a $125 diagnostic fee for a technician to evaluate a dryer that was making unusual noises. The technician was at our home for about 30 minutes and, to the best of our observation, did not open the machine or perform what we would consider a thorough inspection before offering an opinion. The interaction itself was just as concerning. When my wife asked reasonable, straightforward questions, the technician responded with, "I'm the professional." We perceived his tone as dismissive and condescending. It raised a serious concern for us that he may have been talking down to her, and in our opinion, it felt as though she was not being taken seriously--possibly because she is a woman. When I contacted the company afterward to address these concerns, the response from ownership, in my opinion, was defensive and unproductive. Rather than working toward a resolution, I was told, in substance, that I was "too cheap to do the diagnostic myself," which I found both inaccurate and unprofessional. Based on our experience, and after reviewing other publicly available customer feedback, it is our opinion that the $125 diagnostic fee did not reflect the level of service provided. This review reflects our personal experience and opinions only. Others may have different experiences, but we strongly encourage potential customers to clearly understand what the diagnostic process includes before agreeing to service.

3 years later the owner is replying to my complaint and wants me to believe it was a GE issue. 3…read moreyears to reply matches with the scheduling issues of not getting back to me lol.

Requested an appointment online, it was scheduled for 2 days later, at the scheduled time I…read morereceived a text that Eric was on the way. Can't say enough about Eric, he took the time to diagnosed the problem, ordered the part a new heater. He created a temporary bypass so the system would stop blowing the breaker. I had surgery and it's difficult was difficult to keep walking into the garage, 2 days later Eric arrived as scheduled to replace the new heater, he fixed sit, fixed the wheels that were down on the frig and cleaned up everything. Eric is such a gentleman, he helped me , always professional and very Q knowledgeable about appliances. I high recommend DR Appliances and their technician Eric!

We needed the lid replaced on our washer. D.R. Was able to schedule a repair person promptly. The…read morerepairman seemed very knowledgeable and was extremely courteous. Our lid had to be ordered. So it was a 2 visit fix. I did think they were slightly pricey, but sure anyone else would have been cheaper. I would definitely use them again.

Great service. Repaired my washer next day. Service man was…read morepolite and professional. Honest pricing. Would definitely recommend this company to all my friends and family Thank you!

I called here to find someone to fix my machine, they couldn't do it but Victor took the time to…read morehelp me out and give me some other options! He was super nice and very helpful!

I called for refrigerator ice/water dispenser not producing water. Mike showed up 1/2 hour earlier…read morethan promised and had the problem solved quickly. This is the second time I have used their service and will use them again when another "modern" appliance fails.

Cory responded twice in one day and WOW done with the refrigerator repair and it's working like new…read moreagain. I highly recommend them for refrigerator repair.

I called around for pricing for my washer and dryer problems and thank god I found this company Wow…read morewhat great service the owner himself service it 100% recommend them

I wish there were something more positive about our experience with this company. I will say the…read morerepairman was friendly and was patient with my father, who wanted to be close by in case he could learn something about what went wrong with our dryer. (He is almost 93 years old!) The repair was very simple, and then the repairman left without ever reattaching the vent hose back to the dryer!!! So at 8 pm that night, we were stuck with a dryer we still couldn't use and now 2 loads of wet laundry! Called them at 8 pm and asked them to put us as a higher priority the next morning for him to just come fix this for us so we could dry our bedding and clothing. They did not. They gave us a 4-hr window in the afternoon. $250 and he didn't reattach the vent hose?! I'll never use this company's services again.