My son and I went to 3 jacks restaurant in frankford on, at first the place seemed alright staff was pleasant, place was clean. We both ordered a burger and told our server that my sons burger has to be gluten free as that was an option and dairy free so no cheese! We got our food and I advised the server we ordered the burger with no cheese as my son can't have dairy! So he took the food back and scraped the cheese off his burger! So again I told the server my son can't eat it still you can't just take the cheese off his burger and bring it back! After 15 mins of waiting for a new burger to be cooked my food went cold! Took a bite into my burger and was a little pink that was fine, but after one more bite my burger was raw in the middle, I told my server he did nothing about it, so I pushed it aside and said I don't want it! I left it where it was and as the server came back to grab empty dishes he then asked me if there was something wrong with the burger! Again I told him it was raw and I don't want it! Got to the counter to pay for I thought my sons food seeing how I didn't eat mine as it was raw, and he charged me for my meal that I didn't eat!
To anyone who has been there or to anyone who is thinking about eating there I would stay away from it as I don't think the cook knows what he is doing! And the restaurant is a poorly ran! read more