Bad management, I was tricked into writing a good review ,…read morebut I made a purchase for 80$ plus tax. It wasn't the right item. I came back to the store minutes later to make an exchange. They did not want to exchange me full refund of item so I basically lost $40 they made exchange for cheaper item that was only 39.99 but refused to give me credit or refund for my 40$ balance I feel like its unfair they gave bad customer service and the manager or store owner was very rude I would never go back and wish I could take my good review they tricked me into writing up for a discount I didn't even get!!! Now I'm depressed because I could have gotten someone a gift with that extra money they took from hard working customer

my favorite vape shop! all the employees are super amazing too :) their inventory is great and they…read morereally listen to their customers requests

good service and prices cool store the customer service is amazing I would recommend it to anyone…read morewho is in the area

I just called up there the lady that is working right now wouldn't give me her name and hung up on…read moreme when I told her I wanted to speak to a manger not to mention she had an attitude the whole time, I was trying to use my store credit and she was telling me it was a discount. very disrespectful.

Today I walked in looking for some vape mods. Donovan helped me a lot. He made it easy. They really…read moreknow about their products. Nice place tho. Highly recommended

Best Vape shop around. Been to about 3 others in the area and although they're good, the others can…read morebe out of coils or other products where Phoenix Rising has (knock on wood) never been out of the products I go there for. I own two different vapes so I'm not just buying one or two products. I'm buying a lot of stuff and I'm happy they always have it ready for me. Great place. Thanks Phoenix Rising.

Great service and they have a nice variety of pipes to choose from. Also have a ton of vapes to…read morechoose from

From the owner: We specialist in selling in great prices. We have Tobacco, pipes, Hookahs, Waterpipes,…read moreVape,Vaporiser,Scales,Grinders,Charcoal,Hookah,Tobbaco,CBD all forms,Kratom,torches,rolling papers, whip it, hand pipes, rolling trays,detox,incense, Air freshener, Cigarillos, Ashtrays and more.

Great place and Angel was super friendly and helpful. Really like that people have to ring to be…read morebuzzed in as well.

Very clean & highly recommend. I enjoy the variety flavored vapes. A great one stop shop for smoke…read moreaccessories.

not good at all! they sell faulty and fake products and won't return or compromise after purchase…read moreeven with receipt. Brandon and the managers are complete shit. All they care about is money and not their customers

They have friendly staff and the best deals in town. Seriously I've checked. Selection is wide for…read moreevery "department" and they always have the best of the best. I was having a really bad day when I originally posted.

You guys get 4 stars only, cause I'm not letting the lighter thing go, but other than that great…read moreservice

I'm not too sure if they hired some new people, but I went today about 8 o'clock and I walked in…read moreand I've never had a problem at the store before every time I walk in everyone's very polite and very helpful and answer my questions and helpful with getting me things that I may need. But today when I walked in, some random guy was behind the shelf, just sitting down messing with random things hiding behind the counter and with everything being behind the counter, how am I supposed to get the items that I would like to purchase and I stood there for 10 minutes and this worker just sat there fiddling his thumbs behind the counter acting like I don't exist And I've been to the store many times I've never had a problem, but this is the second time that this happened with the same person like I get you working the night shift or whatever but you can at least still have some manners and greet your customers that are paying for items so I walked out of the store twice because of that random person I don't know if he's a worker or not doesn't seem like it cause he's getting paid to do. Just ignore his customers. So I probably will not be going back to this place. I probably be making a further drive to another one that actually realizes that they have customers in the store and offers to help them. Imagine you do people walking out because you're ignoring them then why are you there at a job that require you to talk to people?

All the vapes are fake. Make sure if you shop here to scan tje QR code for authentication. Horrible…read morecustomer service. Honestly I would just avoid this place at all cost unless you enjoy rude people. Prices are high if you consider that it's all fake products

Always have a good stocked selection with anything from cbd to vapes, high quality products, would…read morerecommend!

Great store! The street construction has been crazy right in front of this store so it's very…read moredifficult to enter/exit. The staff is great, especially the Manager. They go above and beyond when I've needed help with products. They are very helpful!

OK, I am starting to regain confidence in the store. I bought Labrada ready to drink, it didn't…read moreagree with my stomach. So, I called manager to let her know. She said she would gladly take it back and refund my money. That is awesome not a lot of places are willing to do that. I have a renewed faith in this Vitamin Shoppe. Now, about my go to products and restocking those.